辛辛那提交叉口市中心居家酒店/菲爾普斯

Excellent choice. A very good 3 day stay from check in to check out. Large comfortable rooms which were very quiet. The kitchen is an added bonus. Breakfast was above and beyond. Freshly cooked with lots of choices. Highly recommend this hotel!

Excelllent downtown location Close to beautiful bridges and restaurants Staffs are excellent!!!!

celan and good rooms...

Do better Residence Inn. Disappointed. I booked this hotel because of location. We were in town for a concert and wanted to be able to walk to the venue. The hotel was good for that. The valet parking attendant was very nice and had a great personality. He told us how to get to the venue and gave us a couple of restaurant ideas. Then things went south. Check-in is supposed to be 4:00. We arrived a little past 6:00 hoping to check in, settle into our room and get ready for the concert. But, no. We were told that our room was not available and the front desk lady had no idea when it would be ready. She suggested we change clothes in the public restroom. When we asked about a price reduction considering our room wasn’t ready even 2 hours past the posted check-in, she looked at the computer. After seeing we had booked through a 3rd party, I felt like her demeanor changed and we felt like garbage. It was brought up several times that we “booked through *******”. Because we booked through Hotels.com/Expedia, does that make our money less valuable to you? We had to leave our bags at the front desk and go ahead to the venue. On the receipt I have, it shows that our room was assigned at 7:48 pm. Nearly FOUR HOURS later than check-in. I really did like the location and the roof top bar was nice. But being cheated out of four hours of a $300+ hotel room is unacceptable. I bet if we tried to check-out four hours late, that would have been an issue.

The entire staff was extremely friendly and professional. The front desk employee who assisted me was at check in was Shower. She was a delightful person and extremely welcoming. The staff in the breakfast room were very friendly and accommodating to all requests. A wonderful experience all around.

This had to be the best hotel we've ever stayed at.The customer service was beyond exceptional. Every person was friendly and courteous. The foid was amazing, the rooms were spotless and you couudnt hear a pin drop. Wow!!! Thank you.

Check in is at 4 but at 5:15 we were still unable to get into our room and had to leave our stuff with the front desk and leave to get to our event.

Not worthy of the name The front desk was neither friendly nor helpful. The floors and room weren’t very clean. The room was comfortable but worn down with broken drawers on the dresser. The included breakfast well above average, though.