Crestwood酒店推介

One of the worst cases of theft, bullying, abuse and intimidation that I have ever experienced as a hotel guest. And I travel often (and many motels would give me glowing testimonials). The owners effectively stole 900 dollars from me by accepting my 8 night reservation, then bullying me out as soon as they saw my face. I only stayed for 2 nights. They never offered a refund or apologized for their hateful, condescending speech and unprofessional conduct/bullying. My crime? Apparently I drove a little too fast out of the car park (yup - seriously - they threatened to kick me out because of this) and I complained about prolonged noise by gossiping staff. When I was exhausted from work and needed to rest, they knocked on my door, and physically intimidated me, speaking to me like a child and criminal (not like an adult and long-term customer). Some of the abhorrent things that they said to my face: ”You think that your 1200 dollars matters? We are fully booked out for this weekend. I gave you a discount for that room! (by the way, at 150 per night, there was no microwave and I didn't sleep well on the too-soft mattresses and pillows, so not good value anyway)” ”This is a motel. People will make noise. If other guests want to talk, they are allowed to! (I was referring to prolonged noise - and many good motels consider this a valid concern).” After they had intimidated me, the female owner said, tauntingly, ”Do I need to call someone for you?” Hey owners - if my 1200 dollars isn't worth anything to you because you are fully booked out all the time, why don't you give me my money back? Many hotels consider me an outstanding guest - I am quiet, mind my own business and am financially sound. Like I countered to them: ”Have I done *****? No. Have I done alcohol? No. Have I painted the room? No.” They threatened to kick me out because they are domineering, controlling personalities who don't like it when clients have a point and defend themselves. I strongly advise against pretty women staying here - and don't book a week-long stay here, because they'll just make up an imaginary crime, bully you into leaving and not give a refund. The behaviour of the owner makes me even more disgusted and ashamed of this country. Bullying and abuse is not right.

房間是典型的鄉村酒吧風格。牀很舒服,房間很大。共用浴室,所以請確保您記住房間鑰匙!當我在那裏時,卡拉OK和生日功能甚至使頂層房間非常吵。但還可以。主要是感覺低音讓我睡覺。當他們鎖門時,分階段進入酒店可能會很棘手,有時不得不向人們揮手才能進去。

我們住過的比較好的汽車旅館之一。我們有一個一樓大牀房,房間絕對整潔,設備齊全,有一張非常舒適的牀。一切都正常,我們的房間每天都是整理的。最初,我們是在堪培拉市內尋找其他汽車旅館,但根據價格、評論和離市區的距離決定漢密爾頓的旅館。其他汽車旅館價格更高,有些甚至收取過夜停車費。雖然這家汽車旅館在一條主幹道上,但晚上我們沒有聽到交通聲。漢密爾頓旅館將是我們再次訪問堪培拉地區的首選。

Absolutely fine for a quick overnight stay. Good location near the train station, pub across the street. A large Woolworths is nearby in case you need supplies. Check I was done via electronic panel next to the front entrance. The reception was closed so cannot comment on the staff. Room it's self was worn but perfectly fine. Although the floor creaked loudly. Kettle with tea, coffee and hot chocolate supplied. Along with some biscuits. Rooms on the upper floor had patio furniture out front of the rooms. The bathroom though had some dirt in the shower floor and tiles. A large crack running down the wall reflection of the age of the motel. Plenty of very hot water though with good water pressure. Shampoo, conditioner and body wash supplied. Above the sink there were 3 plastic bottles which I could only read one of labels so had no idea what 2 of them contained. They also had some weird sort of lids /pumps that made them difficult to open. Received a good nightly rate of just under $100 which was very good especially as it was a long weekend. All in all a perfectly adequate little motel good for a night or two while on a trip but wouldn't recommend as a base for an extended stay. Pets unfortunately are not allowed .

The room was fresh and clean with everything needed for a relaxing stay. Staff member was friendly and accommodating ensuring that I had everything I needed including extra milk, coffee, and tea. As an aged traveller the ground floor room was easily accessible. The bed was comfortable and the air-conditioning was easily operated for comfort. Cost of stay was reasonable. I would recommend a stay here. Even though there is no restaurant attached everything is supplied to enable heating and serving of food. The area is very quiet with little or no traffic noise

精心照顧,特別乾淨,物超所值。這家經濟型汽車旅館令人吃驚地好,員工友好,設施很棒。在訪問堪培拉時,在邊境上提供價格較高的住宿,這是很好的低成本替代方案,但開車只需幾分鐘。

We stayed in a family apartment for 2 nights during July winter school holidays. There’s 2 adults and 2 teenagers so the bedding configurations was perfect - 1 Queen bed and 2 single beds (on a separate room). I booked directly with the hotel by calling them as I tried to book online but it kept asking me to book 2 rooms which didn’t make sense and the rate was cheaper directly over the phone with the hotel. Our room was on the third level but it’s ok theirs a lift for luggages. The main area had lounge (new and firm), queen bed, dining table for 4, kitchen, large TV and split Aircon/heater. The mattress of our bed was worn out as it was sagging badly in the centre. I raised this with reception at check out and she said she hasn’t had any complaints about the mattresses but will pass on my concern to management as she said all the mattresses was also changed when it was renovated a few years ago. We stayed in room 56 so if you don’t like saggy mattress request not to stay in this room. I would have rated our stay 5 rating but our mattress was a let down. The separate room had 2 singles beds (mattress was perfectly firm), tv and own split heater/aircon system. This room was good as my teenagers could have their own privacy. Bathroom was good, shower pressure was great. But they had a small gap on top of the window so it was freezing in the bathroom in winter! I understand they did this to prevent steam and mould forming in the bathroom but there’s already an exhaust fan which was doing it’s job so this made the bathroom too cold when door is closed. Hot water was plenty and never ran out when we all showered and washing the dishes. Kitchen amenities had the minimal requirements and was sufficient for cooking. Towels and beddings was high quality and I was surprised with the thick nice quality of the towels. It was even better some of the more nicer hotel we have stayed in the past. Eateries, woolies/Aldi was just around the corner and walking distance. Bought some fried chicken from Kingsley Chicken - that was yum. Our favourite restaurant is Lolo and Lola Restaurant at Watson (20 mins drive) - booking ahead is a must. While in Canberra the teenagers enjoyed the Segway Glide Ride and great timing Christmas in July (food truck etc) was near Questacon. We also did a day trip to Perisher - left the hotel at 6.30am and arrived just before 9am at Perisher. Request for later checkout was granted till 10.30am.. I think reception staff should be provided/wear uniform to look more professional. Oh yes we also could hear other rooms footsteps early in the morning even we were in the top level.. not sure if it was the room next to ours. I would stay here again but will ask for a room with better queen mattress lol.

入住雙牀小屋#9(3人)使用我們的新南威爾士住宿優惠券。堪培拉酒店不採納。不是一個好主意。-乾淨整潔 -空調好 -牀好,枕頭很差 -價格過高(我懷疑優惠券在這裏扮演了角色) -主幹道吵 -衛生間風扇壞了(無法忍受的吵) -門廊燈不工作 -相當無用燈光 - 現代外觀的牀頭燈太亮,沒有遮蓋的燈泡 - ”免費”燒烤每三分鐘要1美元硬幣。去200米外的酒吧。 -自動入住系統讓你等到下午2點才能進去,即使你到的不是那麼早,下午1:35。我打電話給他們,他們讓我等待短信代碼收集鑰匙,而沒有人在身邊,艙已經準備好了。