利爾蒙斯酒店推介

We enjoyed our stay at the Bell Tower. Our two adjacent rooms were spacious, with very comfortable beds, good lighting options and good bathrooms (one with a bath spa). We appreciated the small ‘kitchen’ table and sofa in each, and split system heating during unseasonably cold weather. A few shops are within walking distance and it’s about a 5-7 minute drive to the city. We appreciated the motel offering a pet-friendly room. We were there for the one night only so did not use all the amenities or the on-site restaurant. Helpful, friendly service. And the price we paid seemed very competitive given Ballarat’s popularity. One can imagine the complex and rooms being progressively updated / refreshed, and it would be good if the Bell Tower offered recycling bins. Overall, a very good experience.

It was off to a bit of a chaotic start the minute we walked in with kids running around screaming everywhere and towels all over reception to handle the leaking roof. Thankfully things got better. We stayed in a Fairway Room which I'd recommend. Hugely spacious with a pretty outlook of the golf course/grounds. Everything in the room looked clean and in good condition. Dinner at Three Founders was enjoyable and there were enough vegetarian options (online menu/wine list needs an update though as the wine list has increased in price by about 20% than what was on there). Breakfast was basic and not so great, I wouldn't go out of your way. Service throughout the stay was really solid, particularly the woman who checked me in and dinner staff at Three Founders - really polite and helpful. I had stayed at the Healesville resort last year and I prefer the Healesville resort out of the two. I think the Goldfields resort would be great if you were taking kids but for an adult friends/couples retreat I'd probably look elsewhere. Overall though we enjoyed the stay - friendly staff, large and clean room and a good dinner at Three Founders.

I hate the idea of writing bad reviews – so much so that I’d never done it until now. And that's despite some pretty bad experiences because maybe I was just unlucky. But this has bothered me enough to take the time. The motel I typically stay at was booked out so needed an alternative. Despite its not so great rating, I gave Avenue Motel a chance as most of the poor ratings seemed old. Big mistake. The first room I was given hadn’t been made up so reception was very apologetic and moved me to a new room. No big deal - mistakes happen. The next room smelt so I opened the windows to air it out (because maybe it was just a little stuffy), overlooked the mould lined shower and dirty hand marks on the walls (because it’s a budget hotel) and sat on the bed to watch TV. When I went to close the large window on ground floor without a fly screen, I realised the lock was broken and the window could be easily slid wide open from outside. I called reception and requested a refund to go elsewhere. I was offered an alternate room but declined as being a female alone and my experience so far, I didn’t feel comfortable staying at all. The receptionist approved but stated I needed to request the refund through the booking partner Agoda (I purchased through trip.com so they were my contact but they possibly purchased the room from Agoda) as they had not yet received the payment for my booking. Upon contacting trip.com, they advised Avenue Motel needs to approve the refund. Trip.com called back and advised the motel denied a refund due to the cancellation policy. I called Avenue Motel to confirm they would still approve given trip.com just advised they did not. Avenue Motel advised he did agree. I knew I should have requested it in writing, but they seemed polite and reasonable and I was in a rush to get out and find somewhere else so foolishly didn’t. Given I was requesting a refund due to a poor experience and not just changing my mind I re-contacted trip.com who renegotiated and advised the motel declined again. I called Avenue Motel to query this and a different receptionist advised there is no record of the approval and only that the room was used so they would not refund. And yep, I did use the room for the half an hour before realising the issue. Had I known there was an issue, I wouldn’t have used the room at all. So that’s my experience. If these things don’t bother you by all means stay. But otherwise I suggest Begonia City Motor Inn (cleaner, cheaper and even credited my booking when they didn't need to because I stupidly booked the wrong date) or Bell Tower Inn. NB: I did say I'll be writing a bad review and they said that's up to me. So I hope the money from my booking was worth it.

Cons ...I chose this accommodation due to the pictures and facilities that were offered. I am most disappointed with not having a properly working gas heater in the apartment. I was expecting a log gas heater as stipulated but instead an old gas heater that has a fault in the filter and turns off. The other heater/cooler is not big enough for the floor space and took up to 3 hours to heat the room. As for the tiny heaters in the bedrooms that don't heat up anything. The bathroom lights/heat thing has one glob not working. The fan/light in the living room doesn't work. We tried as stated in the rules to turn it on. And yes we turned it on at the wall and tried the remote it came with. Motor needs repairing. As for complementary toiletries, four adults have to share one tiny shampoo and conditioner bottle and two small soaps for 3 nights. Lucky I took my own soap. One a 1/4 roll of loo paper as well. Not a big deal but for the amount paid, I should not have to bring my own loo paper. It took me so long to find cups, plates ect. That were spead out in diffrent cupboards. Put coffee cups in the cupboard above the kettle or even Maybe have them altogether to make it easier to find. I have stayed in some lovely places and unfortunately was very disappointed in this one for the price. This is a very expensive place to stay for very little. Coming from a warm climate to Ballarat and not being able to get warm is the most disappointing thing of all. No Netflix as stated, but a very old Austar set up. Lots of things on the facility page that definitely were not included. Perhaps state which apartment has what in your advertisement to help people make a choice. I thought they would all have the same amenities. At least the basics anyway. Paying almost $1000 for 3 nights I could have been in Palm cove for a week at Peppers Beach club. I might suggest to maybe put usb outlets in so travellers don't have to bring their own plugs. Pros... The only real positive thing was the main bed. Very comfortable and large. Was quite clean except the sheet wasn't on properly and wasn't folded under mattress as you would expect.

非常乾淨,牀很舒服,房間寬敞安靜。中心位置和友好的工作人員,街邊停車,推薦,下次去巴拉德旅行還會再次入住。房間擁有所有必要的設施,以加強您的住宿,謝謝工作人員。

最近參觀了紐靈頓的公寓,到達後,人們用可愛的裝飾和傢俱迎接它。這是一個舒適而寬敞的公寓,提供了很好的便利設施。它靠近市中心,確保我們在短暫停留期間能夠探索該地區。但是,由於我們的公寓原本是包括2個沙發的,但取而代之的是1個沙發,因此出現了一些問題。員工的迴應是“確保我們在預訂前徹底檢查公寓的照片”。如果描述中包括“兩個沙發”,情況就不是這樣了。緊接着結構差的浴室意味着鬆動的把手和刺耳的淋浴。當水打開時。大流行期間沒有提到管理層爲處理COVID-19採取了任何額外的衛生措施。

The location here is perfect – a few minutes from the railway station, and only 5-10 minutes walk from the main city centre. There is an excellent pub next door and a very pleasant cafe over the road. Although I’d booked a “standard room” it felt more like a small apartment – with a sitting and dining area, a good size kitchenette (microwave, huge fridge, gas hob etc … no oven) and a big bathroom. The wifi was good and I found the bed very comfortable. A few small negatives … My room was next to the pub and the sound-proofing was poor so I could hear music (though not late and not excessive). Also, the room and furnishings were a little shabby in paces and in need of some maintenance. So it’s 4 stars instead of 5. But I’ll certainly consider staying there again.