普雷斯頓酒店推介

Wow, how sad. I had previously stayed at this motel, and it was exceptional value for money. How things change. I'm in Melbourne due to my daughter being in the Austin Hospital. I am currently on crutches following knee surgery. On arrival, I found a park (no disabled parking), I checked in as i was aware you could not check in past 7pm, was given a key and directions that my room was down the hall, l put my stuff in the room, and went straight to the hospital, arriving back at 8pm. Arrived to find no towels or facewashers in my room, just 2 bath mats. There were no instructions on how anything worked. There is no reception to get towels. Just a bed, shower, microwave, dunny, and kettle. Next morning, I had to leave early at 8am. Again, there is no reception. Left a note advising that there were no towels, facewashers, etc, in the room and requesting the password for the WiFi. Got back again at 8pm to the ROOM TOTALLY UNTOUCHED, NOT CLEANED, NO TOWELS, NO BED MADE NOTHING! And NO RECEPTION to have anything changed. Again, I have to use a bathmat after a shower. This morning, I go to check out at 8am NO RECEPTION! At 8.15, reception opens, l advise the young lady of my experience to which she apologised. All in all, if you are after a bed (hard as a rock), a shower with no towels, noisy air-conditioning, a toilet, kettle, microwave, instant coffee and tea, cup, and teaspoon, are used to lots of road noise, like to be woken in the middle of the night by other guests talking in the corridor, not in need of a disabled park, can handle stairs, have no instructions on how to use anything, have hidden light switches, have very unkempt outside areas, then the Bell Motel is for you. This is just really sad. Be aware. Ps. On the morning of check out, whilst waiting for the 8am reception to arrive at 8.15, I noticed a QR code on the back of the key. When scanned, this opens a compendium that does have the WiFi password. It also states that the room will be cleaned and replenished daily. It also has a range of terms and conditions that the booking website did not have. I really hope that this place can return to what it was last time I visited, reception that was available during the advertised hours, information on how to get things out of hours (such as towels), the basic breaky which was excellent, comfortable beds, rooms cleaned as expected and...towels. Best of luck when booking.

是一個可愛的住宿地點。訪問墨爾本時肯定會再次住在那裡。乾淨，工作人員很可愛，安全停車。輕鬆前往當地咖啡店。強烈推薦

very location hotel close city, close tram ,close cafe ,close garden

The room is decent good linen , water pressure on L1 is weak , No soap , No shampoo, none, No Toilet brush you cant clean have to wait till the cleaner comes to clean your room they do it for you Noisy

This place is so beautiful it’s difficult to comprehend the history of what was once one of Australia’s most notorious prisons as it’s now been fully renovated into this amazing hotel. Everything about it so aesthetically pleasing. The converted cells that are now suites with all the mod cons. The basement now an incredible pool along with common areas becoming a fabulous wine bars with old cells now booths to have an intimate dining experience. The staff are wonderfull. Big shout of to the lovely Maddi who was our designated host, and also hosted an additional add on called Place of Time, were you sit outside in the old exercise yard and sip red wine, eat yummy cheeses whilst she goes through the history of the prison and the surrounding areas. Food was delicious in the wine bar and cocktails yummy. We had a bit of an accidental overcharge but Natasha on the front desk sorted everything out admirably and promptly. The staff are all so friendly and appear to genuinely love their jobs. We’d definitely love the chance to come back soon. Thank you.

Visited in November 2023 for anniversary and found there was plenty to see and do. We had a wonderful stay we also did a tour of H division and thought it was very well worth the money. We would come back because I believe there is plenty more to investigate

總的來說還不錯，就是酒店都沒提供拖鞋不好，澳洲有的酒店就有提供，那邊超市還是挺方便，就是超市裡也不賣拖鞋，我跑了幾個地方才買到made in China 的夏天的涼拖😂

酒店不錯，入住時間正常，所以沒體驗提前入住或是延遲退房。提前退房可以把鑰匙放在小盒子裏。前台非常友好，幫我們寄存行李，也沒有收費。 酒店位置不錯，坐火車和電車直接到市區，很方便。

工作人員很好，入住那天一早就打電話來確認。入住時因為我們有兩小孩還免費升級了大的套房，房間乾淨寬敞舒服。酒店位置是附近幾個suburb 的一個小商業核心，有條不大的商業街，但該有的商店也都有了，在澳洲算是很方便的了。不遠處Mercy Hospital 門口就有一個火車站，交通算很不錯了。要說美中不足可能就是Wi-Fi網速不好，聯網設備數量有限制，這可能是澳洲通病了，酒店可能有心無力。