You don’t get what you pay for. The prices are similar to London and Dubai, but the service is diabolical. The management seems to have collapsed now that it is no longer a Jumeirah resort but a local hotel. The only thing that seems to have remained from the Jumeirah days are the prices of everything, from rooms, to food, to activities. Poor service: Breakfast: whilst there was a ‘spread’, compared to other resorts it was limited, but perfectly adequate. The real issues were a lack of basic service and hygiene. Every day we had to deal with missing or dirty cutlery or napkins. Pepper dispensers not working Poor In-Room Dining: took over two hours to deliver 3 bowls of french fries. Poor telephone response: we had to call so many times for them to pick up and usually don’t even bother picking up, both at room service and even front desk in the evening. As we were leaving, we tried calling the front desk to send a bell boy, however, after many attempts with no response we just took our luggage down ourselves, including a push chair and children in tow! Poor restaurants: Way overpriced and food was okay but undoubtedly below what you expect for the price (expect to pay London restaurant prices). Poor variety and quality of food, very repetitive menus across the 2 restaurants and in room dining. No poolside service for food, just drinks. Often takes an hour to be served after ordering. Not providing simple things such as cutlery, napkins, spoon for stirring tea etc. Poor English: They often don’t understand simple requests. This sometimes escalates to them grunting and being unnecessarily rude. It is clear the staff have VERY little training. Poor Wifi: internet connection cuts out regularly, once for most of the day. If you need reliable connectivity for work or other purposes, carry a backup mobile wifi router (MiFi) with a local SIM card. Cancellations: bowling alley not working (for a year apparently), so very little to do when it rains. Unreliable front desk: the day before departure we booked an airport transfer, as we didn’t want to risk not getting a large enough vehicle for our family of five and luggage. However, the next day at check out, they had no record at all of the booking made the previous day and scrambled to get whatever car they could. To give some credit, they then provided that transport complimentary. Water park: this was the best managed aspect of the resort. Whilst there are many slides for small children, unfortunately the larger rides are not comparable to other water parks and teenagers may get bored quickly. Overall: Sadly, as things stand we cannot advise anyone to go there! They are pricing the resort as a top destination but the service and amenities are nowhere near that standard. Do not make the mistake we made of thinking it would still be of Jumeirah standard, it is not! Also, don’t believe the facilities they list on their website. When we put our concerns to the front desk manager, he
對於想要捕捉Khazar城市風采的旅客來説,巴庫飛行酒店是一個理想的選擇。酒店距離巴庫-大都市區機場僅500m,距離Baku Central Railway Station僅19km,提供給旅客多項便捷的交通選擇。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備、空調和衣櫃/衣櫥。服務人員會提前為您準備好電熱水壺和咖啡壺/茶壺,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供拖鞋的客房浴室是不錯的選擇。閑暇時間在酒店的酒吧喝上一杯,必定是您休憩放鬆的好選擇。如果旅客願意,酒店可以提供滿足需求的客房送餐服務。倘若您覺得酒店的餐飲服務無法滿足您的需求,附近的Beirut Baku(西餐)、Khalcha和McDonald's Hava Limanı不妨可以試試。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間,這其中包括健身室和按摩室。酒店配置有會議廳和商務中心,定能滿足您商務活動方面的需求。酒店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
對於想要捕捉巴庫城市風采的旅客來説,巴庫至尊酒店是一個理想的選擇。酒店距離扎布拉特機場僅8km,距離Baku Central Railway Station僅9km,交通都很便捷。著名的景點Lake Zirahuen和奧林匹克體育場均可步行很短距離到達。從酒店到Ateshgah - Fire Temple遊覽很方便,Gobustan Rock Art和8KM Topdan Bazar也均在附近。酒店設有酒吧,您可在這裏放鬆身心,享受貼心的服務。旅客想要在自己的房間邊聽音樂邊享受美食,衹需呼叫送餐服務。倘若您覺得酒店的餐飲服務無法滿足您的需求,附近的Sapfir Restaurant、Park Meridian和Borani不妨可以試試。酒店提供的健身室對於那些想要健身的旅客來説是一個好去處。酒店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
訪訪客2022.04.14
樂於助人的人,Wonderfull Hotel 在我逗留期間,一切都很完美。漂亮舒適的房間,小而甜美的露台和可口的飯菜。外面有一個小露台,早上可以喝點東西,感覺更好。早餐更多土耳其餐和小吃。特別個人非常友好和樂於助人。 H.Aliyev 國際機場附近的酒店。