布魯塞爾酒店推介

住了三個晚上,住得很愉快,唯一的問題是電梯在早上不工作,我本來要退房的,但除此之外,這家酒店是烈士廣場市中心的一個隱藏的寶石。Rogier站距離購物中心僅有幾分鐘的步行路程,可搭乘機場巴士、火車和地鐵。我特意選擇了朱莉安娜,因爲這家酒店有游泳池和健康設施,有迷你健身房,布魯塞爾沒有很多酒店有游泳池。我要求的房間是一間安靜的房間,位於高樓層,遠離電梯,306房間。很舒服,但要注意,大頂窗帶了很多光線,需要要求把它關閉,否則會很輕。提供米爾頓布朗的洗浴用品真是太好了,我喜歡提供的Nespresso風格咖啡和茶。客房服務很有幫助,我在浴室的盆裏丟了一個耳環,其中一位女士幫助恢復了耳環,所以請她幫忙。游泳池、桑拿房和蒸汽房都很棒,但要注意沒有換洗區,所以直接下地下室準備換洗,穿浴室抽屜裏提供的拖鞋。工作人員非常樂於助人,友好,如果我回到布魯塞爾,我一定會再次入住這裏。

- Location is amazing: This hotel is incredibly well placed. Roughly 2 minutes walk from Gare Central, and also 2 min from Grand Place. Everything that matters in Brussels is a stone throw away. - Hotel is gorgeous: This a 17th century building. That means it’s gorgeous. That however comes at a cost. Elevators do not service every floor so watch out if you have heavy luggage because they don’t have a bellman to help you. - Our room was big: We booked a big room. By big I mean 3 times the size of a normal European hotel room. It was beautiful and bright. - Breakfast was so so: the breakfast is good if you are having it for couple days. Selection is limited so it gets pretty boring if you stay longer. - Internet is awful: I will probably never stay in this property again even though it is quite nice. Our room had horrible internet access. By bad I mean, speed at less than 2G, if it worked and it mostly didn’t. By the end of the trip the reception gave us a portable hot spot which somehow helped. Management blamed it on building being old but truly in this day an age no internet access is deal breaker for me.

位置很好〜離大廣場不到5分鐘 還有一張私人牀頭的窗簾。 但是,我在Trip.com上預付了費用,但是我感到遺憾。 我打電話給Trip.com客戶中心。 好了,除了那個,別擔心。

完美的體驗，周邊環境安全又方便，整個酒店的服務和裝潢印象深刻，留下了美好的回憶，床品很棒，符合我的需求，最想説的是所有服務人員都很親切友好，下次再到布魯塞爾的不二選擇。

酒店離火車站和大部分名勝古蹟都很近,步行即可到達,因此非常方便。 2.酒店接待人員都很友好,辦理入住很輕鬆。 有咖啡壺和水壺,我們可以很容易地煮飲料。 4.我們下午晚些時候回到旅館時,房間每天都會打掃乾淨。

I am writing to express my extreme dissatisfaction with my recent stay at the Diamant Suites Brussels EU hotel from February 19 to 25. Based on my previous stay there, I had high expectations for my stay, but unfortunately, I was met with a series of issues that severely impacted my overall experience. Firstly, the customer service at the hotel was exceptionally poor. The staff seemed uninterested and dismissive, and I encountered several instances of rudeness and unhelpful attitudes. I felt unwelcome and like my concerns were a burden. Additionally, the housekeeping standards were unacceptable. In that hotel, the bed sheets are changed once every five days, leaving them feeling unclean and unsanitary. This is a far cry from the typical standards of hotel cleanliness. On top of that, the supplies in the suites are old and should be replaced. Most concerningly, the hotel experienced extended power outages. I was left without electricity for almost the entire day. No clear explanation was provided for these outages, and no apologies were offered for the inconvenience caused. These issues significantly detracted from my stay and caused me much frustration and discomfort. My recommendation, AVOID this hotel!

位置真的很好! 工作人員非常友好和樂於助人! 房間很舒適,乾淨,但有點吵。我可以聽到隔壁房間的每一個聲音^^但沒什麼大不了的 免費咖啡吧很好&方便 熱水也提供24小時。 我回來布魯塞爾時還會住這家酒店!

位置優越的酒店。就在布魯塞爾市中心，步行即可到達一切。 寬敞的房間，漂亮而乾淨的浴室，儘管廁所位於牆壁和洗手池之間（不要亂用薯條和華夫餅，否則會花更多的錢） 酒店擁有巨大的優勢。但是，這家酒店的最大問題是服務。 該服務是可悲的，冷淡的歡迎，沒有微笑，你好撕下，沒有請，不用了，謝謝……禮貌的表情都被遺忘了。 到達后，我被要求提供銀行卡和身份證，好吧。房間裏白色明顯。然後我問他為什麼他要輸入我的卡號，因為我在互聯網上擁有所有東西，他自發地回答“為存款存錢”。不用擔心，這是可以理解的，但是，他可以告訴我們，並且還可以告訴我們將要凍結的金額，這是我看到的唯一原因，因為我查看的是TPE ...再也很少購物。 我們遇到了兩個相當基本的問題。我們用完了衛生紙，所以我問接待員是否可以給我們，答案是“阿邦？哦，我很驚訝。等等，我看看是否能為您找到。” 這種反射讓我們感到非常驚訝，我們覺得自己的衛生紙被偷了，我們空手把衛生紙留在手中，此外，我們向3名不同的員工要求3次更換不再工作的燈泡在我們的房間裏，儘管住了三晚，卻從未做過。對於四星級酒店的這種顯着缺乏服務/禮貌感到非常失望... 太糟糕了，因為這家酒店潛力很大。 附言：我仍在等待帳單電子郵件。

早餐非常簡單，是一些麵包，水果，和一個自動咖啡機，但也能為你省下5€的早餐費吧。酒店位置是超級好，地鐵口，馬路對麪是一條簡單的商業街和餐飲，奢侈品一條街，出門右邊是很多極致的精品店一類，去所有景點都可以步行，省了很多很多交通費。酒店內部設施也比較新，前台服務也很好。

交通便利，機場巴士直達。前台幾位員工熱情友好，有問必答。房間寬敞，有廚房廚具可燒飯，性價比高，下次到布魯塞爾，還會住在這酒店。