許爾登貝赫酒店推介

美麗的設施，新鮮的空氣，優質的服務。 我們去了酒店慶祝新的一年。我們知道酒店很棒。但是我們不知道員工的友善程度和設施的驚人程度。周圍人不多，因此沒有壓力。我們可以集中精力度過美好時光。極力推薦。

服務非常差。我不責怪只有兩名值班工作人員,他們顯然壓力很大,壓力很大,如果遊客預訂過夜,試圖將餐食供應給長途汽車。告知兩個完全被忽視的食物過敏,餐中含有要求不包含的辣椒。我完全指責貝斯特韋斯特管理層人員配置差,員工培訓不足。如果過敏是花生過敏,它可能是致命的。來吧最好的西方讓你的行爲在一起。我們已經在許多場合使用了最好的西方,如加拿大和其他許多縣。貝斯特韋斯特將是連鎖酒店,我們將確保在未來的假期避免。貝斯特韋斯特標準完全失敗,管理非常差。

好吧，我能說什麼呢，我自己獨立預訂了這家酒店，我決定去這家酒店，因為我在Be 診所做手術，我們到達布魯塞爾很晚了，入住很方便，早餐是歐陸式麥片、水果、麵包捲、火腿薩拉米、水煮蛋、炒蛋和培根和卡布奇諾果汁很好吃，手術後有兩個枕頭在樓上等著，臥室又被打掃乾淨了，我們有客房服務，食物很美味，我吃了一個煎蛋捲，比我自己做的更好吃，哈哈，不幸的是，我在手術後病得很重。 ，酒店可能有點過時了，但這並沒有打擾我們，我們的房間非常現代，我們有一個陽台，可以看到外面，就在接待處和浴室裡真的很現代很乾淨我們延遲退房了！試圖搭計程車是荒謬的，所以我強烈建議你預訂返回機場的車，而且價格也貴得離譜，我只是想藉此機會向所有喜歡曼迪房間 17 xx 的好人表示感謝

Stayed in this hotel with my husband as part of a Leger Tour for 4 nights. Do not be fooled by the lovely pictures you see of this Chateau. Had to take our own bags to our room which involved dragging them up some steps (no lift to first floor) and then down a long corridor. The room was dark and no view from the tiny window so paid extra to change it for a lake view room which had a restricted view of the lake, slightly bigger than the first room, poorly stocked mini bar, lumpy bed, shaver socket not working - but it was better than the first room. Very limited on lifts in this hotel and lots of steps, only 2 outside areas to sit - one to the side of the restaurant and a center courtyard which was very untidy and uncomfortable. Service is practically non existent especially in the bar we didn't eat in the restaurant as we were told it was fully booked although it looked empty to us, think it was more a lack of staff then fully booked. Breakfast was ok but not 5 Star in fact nothing about this hotel is 5 Star quality except the prices. On the first night we were sitting in the courtyard and spotted a rat scuttling down the drain, we didn't thing much of it bearing in mind the location of this hotel but the next morning on our way down to breakfast we saw 2 more rats running down the corridor which is not what you expect to see in any hotel, although we didn't see anymore rats inside the hotel we did see more in the courtyard during our stay. The staff were pleasant enough but not overly helpful. All in all this is not a relaxing place to stay and would not recommend it and a long way off 5 Star quality.

Een onfrisse kamer, mini tv, geen mogelijkheid van ontbijt. Temperatuur niet te regelen. Kamer kon niet verlucht worden. S‘Morgens gewekt door het ledigen van de vuilnisbakken op de parking. Slechte WiFi die regelmatig uitviel. Ook het telefoneren was heel moeilijk. We zijn erg ontgoocheld!

The hotel itself is nice and is well furnished with good sized, comfortable rooms. We stayed for one night going down to Bavaria and again on the way home. Check in was easy and the staff were very helpful. The hotel is fresh, modern and ideal for an overnight stop over. There are shops and restaurants a short walk away if needed, as no evening meal/food was available. My room on the way out was comfortable and clean with great in room facilities including a lovely walk in shower and nice comfy beds. Both shower heads were in dire need of descaling and the rainfall shower sprayed every which way but down meaning I couldn’t use it. The air con was an added plus and soon cooled the room down. All 3 rooms I had were the same layout and had the walk in shower with Rituals soaps/shampoo provided. Worryingly, on inspection in the room for my return journey I found a dead adult bed bug on the grey pull out futon chair. I saw this as soon as I lifted the cushion and there was also a dirty tissue inside the cushion case. This suggests cleaning staff had not checked that area very thoroughly as it was easy to spot. The actual bed was clean with no signs of other bugs, but I was not taking the risk and was moved rooms immediately. I always inspect rooms thoroughly in any hotel before bringing my luggage in for this exact reason. The reception were most helpful and moved me to the other side of the hotel straight away, but it did cause me a lot of anxiety and I had a poor nights sleep as a result. No one wants to find that in their room!! The second room provided was clean with no issues identified other than the shower heads needing descaling. The breakfast offered was tasty with a good choice of food items and drinks. Porterage was included in our package but I took my own luggage up and down to the rooms. The rooms had a nice large tv and plenty of channels to choose from. The adjustable floor light was nice to leave on at night for a bit of light in the room. I would recommend the hotel and would be willing to stay there again. Hopefully they will start offering evening meals as this will be a huge plus for weary travellers who don’t want to walk down a main road to get to a restaurant.