If I could give this hotel a 0 as their rating I would. The service and standard of cleanliness at the hotel was appalling! We booked this hotel for a baseball tournament my son was participating in. When he checked he went to his room to drop off some gear before his game, and the bedding was dirty. He quickly notified the front desk and was told it would be cleaned. He left for his game. I called the hotel myself to ensure that it would be cleaned when they were out playing at their ball game and the front desk advised that they could not clean the bedding as they were not allowed into the room when the occupants were not there. Obviously this is a load of crap as housekeeping comes in and out of people's rooms to clean them when people are not in their rooms. He said they could pick up the bedding at the front desk and make it themselves. So on top of walking into a room with bedding that looked like it had feces on it, they now were supposed to ***** off the dirty bedding and make it themselves. Unacceptable and I told the front desk staff this. I was told he would talk to manager and that it would be resolved most likely with a percentage of. My son came back from his game and got the bedding and they stripped off the dirty bedding and remade the bed. At some point during the stay the front desk staff advised my son he would receive a percentage discount. Okay fine. He went to check out on the Sunday and he checked with the staff that discount was applied and he confirmed it was. When I received the invoice via email, lo and behold the discount was not applied. I emailed customer service at the hotel and followed up with a call. I was advised that since the rooms were discounted because of a tournament they would not be able to honour the discount that they already advised to make up for the dirty linens. Needless to say this was unacceptable. 1) standard of cleanliness was unacceptable and if linens were dirty, surely the rest of the room was not cleaned properly either 2) the lack of problem solving on behalf of the hotel staff was ridiculous 3) the front desk staff member advised me that the manager could call me back when she is back from holidays in about a week and a half. I said surely someone must be able to handle these things while she is away and I was advised no. So when the manager is gone, apparently service at the hotel shuts down as apparently no one has any authority to handle any customer complaint situation. Do better!!
Our room was clean and modern, Pillows, sheets and covers were very nice, The room included a safe, coffee maker, fridge and microwave, The shower was large and the bath had a hair dryer. Breakfast came with the stay, A variety of eggs, bacon, sausage, potatoes, toast, yogurt and cereal. It was an easy check in and out and they were pleasant and efficient. Willing to help with places to eat and they gave us information on the return regarding the Blue Water Bridge. This was a happy stay.
下榻裝修於2023-09-30的休倫港戴斯套房酒店,感受休倫港的獨特魅力。從酒店很方便到達休倫港Amtrak站,僅有5km距離。包括Hulett Farms "The Corn Man"、Lighthouse Park和Thomas Edison Depot Museum都在短距離內,入住酒店的旅客在該地區遊覽會很方便。酒店鄰近多個熱門旅遊景點,包括Point Edward Range Lighthouse、OLG Casino Point Edward和Painting With a Twist,旅客可以將行程安排的更加緊湊。酒店為您在客房內配備了熨衣設備、空調和液晶電視機,所有入住的客人均可便捷的使用。除此之外,配備有24小時熱水和吹風機的浴室是您消除一天疲勞的好地方。旅客可以在閑暇時間去酒店的休閑區,提升健康幸福感。酒店設有會議廳和商務中心,為旅客提供高品質的商務服務。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
對於想要捕捉休倫港城市風采的旅客來説,休倫港智選假日套房酒店是一個理想的選擇。從酒店出發,至休倫港Amtrak站僅有3km遠。附近很多景點,包括燈台船和Thomas Edison Depot Museum都離酒店不遠。酒店坐落於Knowlton's Ice Museum of North America邊,附近還有很多景點包括藍水大橋和OLG Casino Point Edward。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備、房內保險箱和空調。服務人員會提前為您準備好咖啡壺/茶壺,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。如果您喜歡安靜的用餐,酒店可以提供房間送餐服務。倘若您覺得酒店的餐飲服務無法滿足您的需求,附近的Lake Fx Grill(酒吧/酒館)、Palms Krystal Bar & Grill(美國菜)和Bridges Restaurant(西餐)不妨可以試試。酒店提供的健身室對於那些想要健身的旅客來説是一個好去處。酒店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裏的原因。酒店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
若想要遊覽休倫港,休倫港萬豪萬楓酒店將會是一個不錯的的住宿之選。從酒店到聖克萊爾郡國際機場10km遠,到休倫港Amtrak站3km遠,均很便捷。旅客們可以發現燈台船 到酒店衹有很短的距離。酒店佔盡地理之宜,Thomas Edison Depot Museum、藍水大橋和OLG Casino Point Edward離此都很近。所有極具特色的客房都配備有空調,讓您感受到更加貼心細緻的入住體驗。浴室內提供吹風機,讓您感受到賓至如歸的享受。大堂吧旨在為旅客和您的朋友提供一處消遣的場所。倘若您覺得酒店的餐飲服務無法滿足您的需求,附近的Lake Fx Grill(酒吧/酒館)、Palms Krystal Bar & Grill(美國菜)和Bridges Restaurant(西餐)不妨可以試試。優美的環境,再搭配上細緻周到的服務,酒店的休閑區定能滿足您的品質需求。酒店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
入住 Best Western Port Huron Blue Water Bridge 密歇根州酒店,您可以俯瞰布萊克河的風景,酒店靠近湖畔海灘、休倫港市中心和 McMorran Place Arena。歡迎入住 Best Western Port Huron Blue Water Bridge,酒店位於密歇根州休倫港 94 號州際公路旁,這座城市以“五大湖航運中心”而著稱。 入住這家酒店的客人將靠近歷史悠久的休倫港市中心、Lake Marinas、藍水橋和休倫港博物館。Best Western Port Huron Blue Water Bridge 擁有 63 間新翻修的客房,每間客房均配備帶 HBO® 的有線電視和免費高速互聯網接入,對此我們十分自豪。 客人每天早上醒來後可享用一頓免費的豐盛熱早餐。這間休倫港酒店的額外便利設施包括室內游泳池、健身房和會議室,會議設施至多可容納 50 位客人。Best Western Port Huron Blue Water Bridge 靠近多個夏季和冬季室外活動場地,您可以釣魚、打高爾夫球、划船、參觀當地燈塔和了解休倫港的海事歷史。 當您參加休倫港的 Mackinaw 划船比賽、參加曲棍球比賽、參觀 Fort Gratiot、從美國到加拿大遊覽尼亞加拉瀑布和多倫多時,這間密歇根州酒店是您的完美住宿選擇。立即預訂休倫港酒店,享受這裏新裝修的客房、高級客户服務和休倫港便利的位置!
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