Lovely hotel, friendly staff and in a brilliant location. No issues at all with heat and aircon despite it being a hot week in August. The aircon is light and is preset but a fan was also provided, there are external electronic shutters on the windows which kept our room cool. We didn’t need the fan. I’m not sure whether other reviewers are from other countries who are more used to powerful and cold aircon maybe? As both our rooms had shutters which are standard in France and Switzerland, just keep them closed during the day. The hotel provides a free transport card and the train station is 2 minutes walk, trains take you straight into the central station.
Hotel looks like an airport terminal-big and empty! Its name shall be changed to Hilton Geneva Airport Hotel as it is very close to the airport. Felt regret to choose this hotel as it is so far away from the city center and the lake. It is absolutely not a good pick for a tourist like me who wants to explore the city. I chose this hotel because of my diamond status. Unfortunately, even it was a such big hotel and conference center, almost half empty, people from the front desk would not recognize my status and did not offer any upgrades! I will definitely not stay in this one if I visit Geneva again! There are so many better hotels in city and close to the lake. I strongly recommend to choose these instead. In conclusion, stay away from this hotel if you are a tourist!
To start with the positive things: Room was clean and the windows were well insulated (no noise from the outside; important as the airport is right next to the hotel). The room had AC which was appreciated as the temperatures outside were hot. However, the AC wasn't working as efficiently anymore towards the end of our stay and didn't cool down the room adequately. I understand that the World Dog Show was taking place at the same time and that many dogs were stayed in the hotel. This is fine but in the rooms next to us, opposite to us and further down the hallway, dogs were left in their rooms for several hours in a row every day by their owner. Not an issue but it is an issue when they bark and whine the entire time. This would start early morning when dog owners left them in the room to enjoy breakast and would continue until evening when the dog owners went out for dinner. There was hardly one hour of quietness even after having talked to the dog owners myself. The staff seemed to not be sensitive of this fact. Other than that, it could've been a pleasant stay.