Phänomenaler Kundensevice! Wir sind in Goslar unerwartet um 2:00 Uhr nachts gestrandet. Der Nachtportier war so super nett, das ist schon außergewöhnlich. Und es ging genauso am Tag weiter. Wir sind vom Service und der Kundenfreundlichkeit extrem begeistert. Das Hotel selbst liegt sehr zentral. Die Zimmer sind groß und sauber. Wir haben super geschlafen. Sollte es uns wieder nach Goslar verschlagen - ob geplant oder unerwartet - besuchen wir jederzeit gerne wieder den Niedersächsischen Hof.
We arrived yesterday, and the hotel has met and exceeded our expectations. First, the staff are amazing. Polite, freindly, well informed and good English. We were given a map and shown the best routes to various sites. The recommended restaurant was excellent amd am experience in itself. 5 stars to all! Secondly, the room met our needs perfectly, with a bedroom on the upper level and the sofa bed set up and ready for the second sleeper. The beds, pilliw and linens were very comfy. The balcony with table and chairs was an added bonus. Thirdly, the elegant and modern bathroom was top notch, from the toilet paper to the makeup mirror. The shower had good pressure, enough hot water and plenty of towels, I am now enjoying a very, very delicious latte and juice on the sunny terrace, as I decide on the breakfast choices from the buffet. Highly recommended and very glad we are booked for a second night!
訪訪客Hotel sehr modern und sauber. Das Frühstück ist der Wahnsinn! Lange im Hotel nicht mehr so ein gutes Frühstück gehabt. Goslar ist nicht unbedingt eine Reise wert, aber in das Hotel kommen wir gerne wieder. Personal ist sehr freundlich und hilfsbereit. Das Büffet wird bis zum Schluss immer wieder aufgefüllt.
DDocRah6There was a wedding ceremony at the hotel, so we stayed at the hotel apartment. Well, all I can say is that the apartment was amazing. All the homely essentials and well located right in the heart of the town centre next to the market platz and the train station is only 5 minutes away. There is an assortment of shops and restaurants close by too. Room was clean and had a great ambience about it.
No electrical kettle in the room. Not possible to borrow one at the front desk either. Staff not very helpful even after explaining that we need it to make food for our baby. That has never before been a problem in any other hotels. An electric kettle doesn't seem like a big ask for a hotel to have. If not in every room, then available for loan.