The rooms were ok, we had 2 doubles. Sea view was not worth the extra cost and our girls had an inland room which was much nicer and bigger. Ours was long and thin, had to shuffle around the bed to use the bathroom. Décor was dated, not great storage, only 1 power point that could only be used once we unplugged the telephone, TV didn’t work, bathroom very dated, rooms extremely clean though and cleaners were very polite. Outside was gorgeous, cannot fault the pool area and seating. Very high standard at the evening restaurant and bar. Staff were 50/50 in regards to customer service. The first morning after we had arrived very late the previous night, 2 of the staff working were very rude and abrupt, we were very taken aback. They told us we couldn't put a towel out to reserve 2 sunbeds for our girls even though they were due down to the pool in 5 minutes. The German lady member of staff shouted No, No, No across at us and then berated us, giving us a very stern dressing down, repeating the rules regarding reserving beds over and over. There was no signs indicating this and nothing in the handbook. I understood this was their policy however there are ways of speaking to paying guests and this behaviour was totally unacceptable. When our girls came down 5 minutes later before they even had a chance to lay their towel on the bed, another Brazilian guy working there told them very firmly, they are 15 years old, that they couldn't reserve beds. They were just trying to sit down, this was not necessary and pointless, they were really upset. The other members of staff were lovely however, very welcoming, accommodating and always had time to be polite. A huge shout out to Luciana, what a beautiful, professional lady, an asset to the hotel. Would i stay there again, unfortunately not. The rude staff took alot of the enjoyment out of the hotel. Pretty sour faced throughout our stay. We got the impression they wasn't over keen of English guests and cater just for the German ones.
We stayed here for a few nights in August, I would say for value for money it's 10/10 the rooms were a good size and the extremely polite and helpful lady at reception helped us choose a room that we liked. Location wise it's a 5min walk to bars restaurants and the beach. The pool is excellent and not that busy with loads of sunloungers.
It's not fancy but it's ok. Simple one bedroom apar**ent which was clean and comfortable and had just about everything needed for a 1 week stay in March. 2 ring hob, microwave, kettle and coffee machine in kitchenette. All crockery, cutlery and cooking utensils but no mugs for English tea ;-) Two single beds pulled together as double with extra linen in cupboards in case you got cold. Really clean and serviced once during our stay. Checked in by Albert who arrived quickly after ringing the number on the door (make sure you have a mobile that can make European calls). Parking easy at front or down steep slope at back. Lots of restaurants closed in early March so a bit of hunting around for dining options. Good local supermarkets (Eroski) for supplies and a really good base to go off and explore a really beautiful island. Would recommend if you want a basic, self catering good clean base.
Terrible Experience at Hotel Playas del Rey majorca– Avoid! My family and I stayed at Hotel Playas del Rey in Santa Ponsa from August 19th to 25th, and it was by far the worst hotel experience we've ever had. This hotel is completely rundown, dirty, and in desperate need of renovation. The room we stayed in was filthy—ceiling leaks, broken furniture, and dirty bathrooms were just the start. Pillows and blankets were in terrible condition, and we even found cockroaches in the room. The dust in the room was so bad that it triggered my daughter's asthma, leaving her unwell for the rest of our stay. Despite complaining to the manager, nothing was done to address these issues. On top of the room conditions, basic services were lacking. Towels for the swimming pool had to be paid for, which is ridiculous. The breakfast was included in our booking, but it was an absolute disaster. We had to walk to another road for breakfast, and once there, the selection was terrible. The place was dirty, with only one overwhelmed lady trying to serve everyone. The food options were practically non-existent. To make matters worse, I requested a late checkout and offered to pay for it. The rooms were empty, but the staff still refused, showing a complete lack of customer care. I strongly advise against staying at this hotel. The positive reviews and photos online are completely misleading. It’s shocking how poorly maintained this hotel is, and how little the staff seems to care about their guests' well-being. Avoid at all costs!
若想要遊覽索列爾,索勒廣場酒店將會是一個不錯的的住宿之選。在該地區觀光很容易,Banco de Soller、Iglesia de Sant Bartomeu和Museo del Casal de Cultura都在酒店附近。從酒店出發可方便前往市內的眾多著名景點,包括Sa Figuera Path、福納盧奇和Mirador ses Barques。所有極具特色的客房都配備有房內保險箱,讓您感受到更加貼心細緻的入住體驗。浴室內提供24小時熱水,讓您感受到賓至如歸的享受。如果旅客願意,酒店可以提供滿足需求的客房送餐服務。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,FincaHotel Can Coll Restaurant(西餐)、Café bar Es Recó(西餐)和Las Palmeras(西餐)期待着您的光顧。在您的空閑時間去按摩室放鬆一下,定能給您帶來曼妙的度假體驗。多國語言工作人員的服務,將為您消除在異國的語言障礙。
對於想要捕捉帕爾馬馬洛卡城市風采的旅客來説,馬約卡市赫斯佩里亞酒店是一個理想的選擇。著名的景點Mar Salada、Faro de Portopi和Porto Pi Lighthouse均可步行很短距離到達。從酒店到Rocksport Mallorca遊覽很方便,Port Calanova和Calanova也均在附近。客房內的所有設施都是經過精心的考慮和安排,包括熨衣設備、房內保險箱和空調,滿足您入住需求的同時又能增添家的温馨感。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。酒吧給旅客提供了一個舒適的環境,可供休憩。旅客想要在自己的房間邊聽音樂邊享受美食,衹需呼叫送餐服務。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間,這其中包括按摩室和室外泳池。酒店配備有會議廳和商務中心,可供旅客使用。品質保證的禮賓服務,讓您真正體驗賓至如歸的享受。
對於想要捕捉帕爾馬馬洛卡城市風采的旅客來説,馬約卡市赫斯佩里亞酒店是一個理想的選擇。著名的景點Mar Salada、Faro de Portopi和Porto Pi Lighthouse均可步行很短距離到達。從酒店到Rocksport Mallorca遊覽很方便,Port Calanova和Calanova也均在附近。客房內的所有設施都是經過精心的考慮和安排,包括熨衣設備、房內保險箱和空調,滿足您入住需求的同時又能增添家的温馨感。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。酒吧給旅客提供了一個舒適的環境,可供休憩。旅客想要在自己的房間邊聽音樂邊享受美食,衹需呼叫送餐服務。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間,這其中包括按摩室和室外泳池。酒店配備有會議廳和商務中心,可供旅客使用。品質保證的禮賓服務,讓您真正體驗賓至如歸的享受。