Hotel is perfect and well located, close to restaurants and the hotel bar is very good plus there are several very close. We choose the suits thinking the 3 adults could stay in the spacious room. The bathroom is in the upper level of the suite and has a narrow spiral staircase making it very challenging for my 86 year old mother to use the stairs. The solution was to get her an extra single room. My fault for not checking and asking before booking.
We have stayed at Ibis Irun many times, although not for a few years. Its ideally placed, near to the toll motorway and is perfect for travellers either going North into France or South further into Spain. Its not near the town, but if all you want is a bed for the night its clean & comfy, food in the restaurant was reasonable, there is a secure gated surface car park and they accept dogs. However, on this occasion there are some issues, I want to raise. The hotel is currently housing several families of Ukranian refugees and whilst we applaud the Spanish governments reponse to the refugee crisis and Accor Hotel's help with this, I do not think that unruly, unsupervised children should be allowed to play on bicycles & scooters in the public lounge (which is not very large) when weary travellers are trying to relax with a drink. The outside terrace was similarly not a place to relax with some of the older children playing loud music on mobile phones. We had driven a long way that day to reach Ibis Irun and relaxation was simply not possible. I would also point out that allowing very small unsupervised children to play in the carpark was extremely dangerous for them and a couple of times there was some very near misses with cars coming in and not expecting to encounter small children in their way.
We had a good, 1 night stay. The room was clean and spacious. As it was facing the courtyard, it was also very quiet. Good, large bathroom with a modern shower. We didn’t have buffet breakfast and they do have a cafe type of a setup also for smaller bites and coffee, which was perfect. Good coffee! The service was nice and professional. There’s nothing nearby so for restaurants and such, you’ll need to go elsewhere.
Chambre super. Lit très confortable. Très propre. Salle de bain parfaite. Avantage distributeur de boissons chaudes gratuites . Isolation nickel on n'entend pas le bruit de la route. Seul petit bémol le parking est toujours plein. Pas facile pour se garer.