聖克魯斯-德特內里費酒店推介

公寓挺不錯的,基本都有小廚房,洗衣機等,肯定可以用一些裝修,但總體來說一切都很好,我在8樓,陽台的景色真的不錯。還有天台露台很棒。位置不錯,可以輕鬆步行到農貿市場和市中心,樓前也有公交站。

NH特內里費島在客戶服務方面遠遠超出了我的期望。熱情好客超越了我以前經歷過的任何事情。我失去了手提行李箱,Juan P確保幫助我每一步。他真正的關心和專業精神是顯而易見的。他堅持不懈地打電話給航空公司,在網上提出我需要提交索賠,並幫助我缺乏西班牙語流利。我很少發表評論,但Juan P.工作如此有效和高效,促使我鼓勵其他人在這家酒店住Juan P。在大多數酒店 - 設施和位置都相似,NH Tenerife 的一個突出因素是 Juan P 的客戶服務。他致力於確保無縫無壓力的體驗給我留下了持久的印象。我高度讚揚胡安的驚人努力和酒店培養以客人爲中心的服務文化。

Almost one year after my stay at Hotel Colon Rambla in Santa Cruz de Tenerife, with my two boys, I find myself reminiscing that this was a really wonderful week. I was actually going for a conference, which first had advertised Colon Rambla as the conference hotel, and the switched to a different hotel. I'm very happy that I kept my booking at Colon Rambla. We had a very spacious family room, right in front of the swimming pool. It was really not a room, more like a three-room apar**ent. Each of those three rooms was larger than a standard room in most high-end hotels I have visited. The general interior also left a very high-end feeling, reminding me of posh condominiums in Singapore. There were some small issues with the beds (would have preferred proper double beds over these easily movable twin beds) and with the aircon (no aircon in the bedrooms if I remember right) but these were only minor nuisances and I slept much better than in most other hotels. Both beds and pillows had OK firmness to my taste. The breakfast was decent, but after a week I started to get a bit tired of the same selection. The boys never got tired, as it had all they ever wanted. We also had dinner several times at the hotel. The kids loved the restaurant. My oldest kid loved the tuna tartar, while the youngest was happy they could also prepare more kidfriendly meals. However, one of the things I really like with the hotel is that it is not too far to walk to a much larger variety of eating options in Santa Cruz. It is also not too far from the Parqua Garcia Sanabria, a kind of small arboretum in the middel of Santa Cruz. My youngest kid loved visiting this park every day, too look at the trees, to play at the playgrounds, or just to eat ice cream. For going to the beach (Playa de Las Teresitas) the hotel reception was helpful with booking a taxi. I found the hotel staff friendly and helpful. What made this the best holiday ever was the serene swimming pool right outside our room. We had this treasure for ourself about 70% of the time. I believe the minimum depth is about 1.20, so a kid below 1.30 or so who cannot swim may not be able to appreciate it. But this is where my youngest kid, at 1.27, definitely learned to swim. And after this, he practically lived in the pool. For one week we paid slightly more than 1000 euros, which I think is quite reasonable for a hotel (room) of this standard.

美麗的酒店,寬的房間,裝飾得非常精緻。 非常好人 離所有舒適點的幾步之外,中心位置。 我有機會嘗試早餐(用菜單選擇)並確認它質量很好。 非常。

Pros: Great location on a pedestrian street across from a pretty park with lots of cafes and shops. Also close to other attractions within walking distance. The hotel was absolutely spotless in all areas that I visited. In the guest room, the sheets were ironed and the bed made up perfectly. Check in and check out were performed efficiently and professionally. Every employee I encountered was friendly and helpful. I requested a bathtub, and I got one. :-) My room (#311) faced the park, but was very quiet. The windows must be a sound-insulating type. The breakfast was part buffet style (coffee, juice, cereal, yogurt, sliced bread & a toaster oven, jelly, butter and other condiments) and part menu (eggs, meats & cheese, pastries, fruit, etc.) and was quite adequate to insure that you won’t walk away hungry. The bed and pillows were very comfortable. The room had a neutral smell—no dirty scents or perfumed scents. The window opened if you want fresh air. There is also a thermostat for cool or warm air conditioning. There is a restaurant on floor 1 with a bar and comfortable TV lounge. Also self-service coffee, tea and water available 24/7. Electrical outlets and light switches are conveniently located on each side of the bed just above the bedside table. There are comfy extra blankets folded inside a plastic bag on the top shelves of the closet. There is a safe for valuables, but I think you need to get the key from reception, and there may be a charge. The TV had a variety of channels, but seemed to be satellite rather than cable. Limited foreign languages. I saw German, Russian, English and French in addition to Spanish, but only a couple of each. I watched BBC News in English. In general, the Sercotel Principe Paz is an excellent value for the money. Cons: (The “cons” are not complaints, but only meant to be thorough and honest in order to help future guests and hotel management.) There is no passenger or luggage drop off area. You will need to walk at least half a block if you arrive by taxi, or farther if you drive and park your own car. There are several parking garages nearby where you can park for 24 hours for €6,95. The two and only elevators are very small (typical) and very slow, so you may have to wait some time for your turn, or else take the stairs. The water sprayer for the shower in the bathtub leaked. The bathroom mirror was a little rusty on the edges—nothing but a frame needed here. There was a crack in the porcelain lid of the toilet. There were no bags for sanitary napkin disposal. The wooden furniture in room 311 was dated and a little worn. The windows did not lock. There is no coffee machine, kettle, minibar or refrigerator in the room (but you can go to the buffet area on floor 1 and find coffee and some other goodies). There was no bottled water in the room. The poached eggs I ordered for breakfast were cold—very cold. I suppose they were precooked and refrigerated. The breakfast food in general,

一般酒店10!市中心位置很複雜停車,建議爲8€/日預訂一個停車場。早餐無疑是最好的,人人非常快。

Immediately when me and my SO arrived I was informed that ”there was no booking in my name”. I showed them the booking made on an external website but they insisted. At first; I was annoyed because I thought that they were right - I believed them and thought that the external site might had scammed me somehow. However; when I contacted the external site they said that this was not the case. They had in fact made the booking. It was just the Urban Anaga staffs incompetence that had caused this issue. They even confirmed that there had been a mistake when I contacted them over email after my stay (which I paid twice). They then asked for the card with which I've paid in the reception as they wanted to refund me. Which I did. But they still refused to pay, it said it was made by another card even if I spent alot of time to insist over many emails providing original receipts and bank statements. I said that they need to solve this as the problem is on their side but they simply ignored my emails. After several months I received the refund because I disputed the payment at my credit card provider. 1/5 won't recommend

上週我在阿多尼斯廣場度過了一晚,然後登上了遊輪,目前在遊輪結束時在酒店住了一晚,然後明天飛回家。上週在一個安靜,乾淨的房間(407號)中度過了愉快的時光,牀很舒服,浴室很好/現代。今天令人悲哀的是,這是一次不同的體驗。我被告知我的房間將在下午2點準備好;時間來了,房間還沒有準備好,所以接待員非常樂於助人說她會給我一個不同的房間(614)。同樣配備到我上週的房間不幸的是,這有一個連接門到相鄰的房間,噪音是可怕的!我可以聽到隔壁說話的每一個字,就像人們在我的房間裏一樣大聲。還有,儘管在六樓,外面街道噪音很大,連通門的房間只適合家庭,不適合不想聽隔壁客人說什麼的人。遺憾的是,我不會再入住酒店,這是一個恥辱,因爲工作人員非常愉快,酒店地理位置優越,適合郵輪港口。