特拉蒙塔納山脈地區酒店推介

壯觀的地理位置,在馬爾營地安靜的地區。很棒的員工,寬敞的房間,有花園和海景的大陽台,安靜的游泳池區和室內游泳池,有水療設施。酒店是鄉村西班牙風格和現代風格的完美融合。你可以步行到岩石海灘區,或者在晚上散步到mar camp海灘,那裏很可愛。如果你想在小島上的ieletas餐廳吃/喝,需要提前預訂,但僅供觀景就值得了。我們自己去餐飲,沒有使用自助餐廳,但會強烈推薦有令人驚歎的景色和美味的甜點的現場餐廳。這裏的Cortado咖啡不錯,但是直到上午11點才開,房間裏有Nescafé咖啡機,在接待處旁邊的商店可以買到豆。強烈推薦這家酒店給想放鬆和避開人羣的家庭,這裏的氛圍很適合,所以不要指望大聲的音樂和兒童俱樂部,我們3歲和8歲的孩子喜歡在游泳池這裏,我們坐在那兒看着船開過來!我們誰也不想離開!小貼士:在安得拉克斯港外吃,開車10分鐘就到,沿着港口的迷人夕陽餐廳,在附近的佩蓋拉的利德爾和馬塞多納超市買必需品。卡拉福內爾的漂亮小海灘,帶上潛水面罩

The rooms were ok, we had 2 doubles. Sea view was not worth the extra cost and our girls had an inland room which was much nicer and bigger. Ours was long and thin, had to shuffle around the bed to use the bathroom. Décor was dated, not great storage, only 1 power point that could only be used once we unplugged the telephone, TV didn’t work, bathroom very dated, rooms extremely clean though and cleaners were very polite. Outside was gorgeous, cannot fault the pool area and seating. Very high standard at the evening restaurant and bar. Staff were 50/50 in regards to customer service. The first morning after we had arrived very late the previous night, 2 of the staff working were very rude and abrupt, we were very taken aback. They told us we couldn't put a towel out to reserve 2 sunbeds for our girls even though they were due down to the pool in 5 minutes. The German lady member of staff shouted No, No, No across at us and then berated us, giving us a very stern dressing down, repeating the rules regarding reserving beds over and over. There was no signs indicating this and nothing in the handbook. I understood this was their policy however there are ways of speaking to paying guests and this behaviour was totally unacceptable. When our girls came down 5 minutes later before they even had a chance to lay their towel on the bed, another Brazilian guy working there told them very firmly, they are 15 years old, that they couldn't reserve beds. They were just trying to sit down, this was not necessary and pointless, they were really upset. The other members of staff were lovely however, very welcoming, accommodating and always had time to be polite. A huge shout out to Luciana, what a beautiful, professional lady, an asset to the hotel. Would i stay there again, unfortunately not. The rude staff took alot of the enjoyment out of the hotel. Pretty sour faced throughout our stay. We got the impression they wasn't over keen of English guests and cater just for the German ones.

我們真的很享受我們的住宿;舒適的牀和房間,包括我們所需要的一切,包括一個小冰箱。我們的房間在酒店一側,從陽台上我們可以看到美麗的大海 早餐和晚餐都很棒,各種食物適合所有口味(晚餐20歐元)這家酒店全年開放,即使在季節的這個時候,工作人員也很出色!熱情,熱情,友好和樂於助人。他們都有一種可愛和積極的態度,給我們留下了深刻的印象謝謝大家

We stayed here for a few nights in August, I would say for value for money it's 10/10 the rooms were a good size and the extremely polite and helpful lady at reception helped us choose a room that we liked. Location wise it's a 5min walk to bars restaurants and the beach. The pool is excellent and not that busy with loads of sunloungers.

It's not fancy but it's ok. Simple one bedroom apar**ent which was clean and comfortable and had just about everything needed for a 1 week stay in March. 2 ring hob, microwave, kettle and coffee machine in kitchenette. All crockery, cutlery and cooking utensils but no mugs for English tea ;-) Two single beds pulled together as double with extra linen in cupboards in case you got cold. Really clean and serviced once during our stay. Checked in by Albert who arrived quickly after ringing the number on the door (make sure you have a mobile that can make European calls). Parking easy at front or down steep slope at back. Lots of restaurants closed in early March so a bit of hunting around for dining options. Good local supermarkets (Eroski) for supplies and a really good base to go off and explore a really beautiful island. Would recommend if you want a basic, self catering good clean base.

Very Poor service, facilities are old, very unfriendly and agressive receptionist. It hearted me so much how they talk since I’m a guest here maybe because I’m not German. I never had this bad experience in such a 5 star hotel in my life. The price is way to high for disappointed stays. You don’t feel like you are on holidays. You should avoid if you don’t speak German

Terrible Experience at Hotel Playas del Rey majorca– Avoid! My family and I stayed at Hotel Playas del Rey in Santa Ponsa from August 19th to 25th, and it was by far the worst hotel experience we've ever had. This hotel is completely rundown, dirty, and in desperate need of renovation. The room we stayed in was filthy—ceiling leaks, broken furniture, and dirty bathrooms were just the start. Pillows and blankets were in terrible condition, and we even found cockroaches in the room. The dust in the room was so bad that it triggered my daughter's asthma, leaving her unwell for the rest of our stay. Despite complaining to the manager, nothing was done to address these issues. On top of the room conditions, basic services were lacking. Towels for the swimming pool had to be paid for, which is ridiculous. The breakfast was included in our booking, but it was an absolute disaster. We had to walk to another road for breakfast, and once there, the selection was terrible. The place was dirty, with only one overwhelmed lady trying to serve everyone. The food options were practically non-existent. To make matters worse, I requested a late checkout and offered to pay for it. The rooms were empty, but the staff still refused, showing a complete lack of customer care. I strongly advise against staying at this hotel. The positive reviews and photos online are completely misleading. It’s shocking how poorly maintained this hotel is, and how little the staff seems to care about their guests' well-being. Avoid at all costs!

- Beautiful hotel set in an old castle. - Lovely view of the gardens from our balcony. - Nice outdoor furniture. Additionally, the terrace/ outdoor area overlooking Palma is a top class spot for a drink pre/ post dinner. There was a DJ there one night playing the saxophone who was fantastic. - Bar staff were friendly. Cocktails were also delicious. - Breakfast to the room is amazing. - They brought me a birthday cake which was a touch of class! - The poolside food is tasty. - We thought it was decent value for money. - Pool service was slow and should improve. It is a pity because the pool area is very nice and a great spot to chill out and relax for the day. This is the only thing that lets it down. - Not sure how well the shops underneath the hotel fit in. Little unusual for a luxury castle hotel!