Ce n est pas un 3 étoiles comme annoncé, odeur humidité dans la chambre, les habits ont été imprégnés, pas de restaurant sur place comme annoncé, en remplacement on nous propose des plats à réchauffer au micro ondes et plus La machine à café pour le petit déjeuner etait en panne. Bref 1 nuit passable mais pas plus.
香蒂利酒店為忙碌一天的旅客提供一個放鬆身心的好地方。 在尚蒂伊對於商務旅客或休閒旅行的人來說,香蒂利酒店提供了舒適的住宿。 Chantilly-Gouvieux約距離1km且戴高樂機場約距離27km遠,旅客很容易前往酒店。 Annabelle Caron - Les Pauses Wellness,Musee de la Dentelle和馬術博物館都在短距離內,在此區域可以參與多元的活動。 閒暇時,客人可以探索酒店的周邊環境。 這間尚蒂伊酒店在網站上提供了停車場。 根據值得信賴的客人推薦,這家酒店的設施是一流的。
Having stayed several times at the Auberge du Jeu de Paume we were not disappointed with our latest visit. The welcome was its usual rapid and very friendly self, and one immediately gets the feeling of being at home. The hotel is very well sited for cultural and sporting events- the Chateau is just along the road and the racecourse right opposite with easy airport and motorway access. The room was beautifully presented with a large terrace overlooking the immaculate grounds. Dinner in the gastronomic restaurant was a little under par but still good. The new chef-until recently the No2 I believe- is still to find his way and some of the flavours were confused and seemed to be added for effect rather than being helpful. The white asparagus was excellent but the lamb was disappointing, consisting of a small finger of lamb with a very thick coating of fat. Hopefully the chef will find his own way soon. However highly recommended and we will be back for sure.
Terrible and actually revolting experience. I check in and get told I’d been upgraded - ok, no issues there. The room was okay but nothing special (I believe it was room 135). But I woke up in the middle of the night (3 AM) after a long trip to France, only to find a bedbug had bit me. I thought it might just be one, but I still cautiously checked. After flipping pillows and checking the sheets, I kept finding more. Finally I tore off the mattress cover and again more and more bugs. In short, the bed was COVERED IN BED BUGS. I went to the reception at 3AM and got a cold “sorry” and “here’s a new room”. The new room (room number 103) was not only a downgrade, but also next to a very loud power generator that buzzed every minute, non stop. Other problems: - The carpets are dirty and stained. - No power outlet in the bathroom. - The rooms are not sound proof at all, it’s a total lie. - Why put a coffee machine in the room if you are not going to provide pods? - Staff never greets anyone. Very cold and rude. - Despite the incident (I showed the staff photos of the bugs as proof at 3AM when I went to the reception) no compensation was offered. No discount. No apology. Literally nothing. This was a business trip and paid by my employer, but almost 1.000 EUR for 3 nights and having level of service and hygiene is despicable. You should be ashamed.
Booked a 2 night dinner bed and breakfast package directly with the Chateau for our 20th wedding anniversary. From the outset the experience was fantastic. Even before we arrived they got in touch for our preferences and dinner bookings. When we arrived at the hotel we were surprised by a gift of complementary champagne for our anniversary. The room was great, spacious and comfy with plenty of freebies including delicious macarons. Dinner was great both nights and the breakfast each morning was relaxed and plentiful. We also had a massage whilst we were there in the health club and would thoroughly recommend it. Overall a fantastic way to celebrate a special occasion. We would highly recommend this hotel for a romantic break away in the Chantilly area (and Paris is only 25 minutes away by train too).