I’ve visited countries all across the world and I’ve never seen such a service like this they only care about money although we staying a long time in the hotel , the female receptionist are great but there is mahbod at the reception he is very arrogant , irate and unprofessional he refused to change the category of the room, even though we were willing to pay extra. We booked a big room for 140 euros and we wanted to exchange it for two smaller rooms that’s worth 70 euro each which make 140 euro but he refused to and proceeded to get irritated and disrespectful and he doesn’t speak fluent English which makes the communication even harder
Chambre avec un lit double et des matelas en mousse qui bouge dans tout les sens mon compagnon est tombé en voulant s’asseoir, personnels désagréables, très sale des taches partout une moquette très sale qui datent de 50ans, en plus j’ai eu un contre temps une opération à la clinique montagne juste acote, je devais partir et laisser mon compagnon le jour de ma sortie de la clinique, j’ai demandé de l’aide à l’accueil à deux femmes qui discutaient pour juste me mettre ma valise dans l’ascenseur ou me trouver quelqu’un qui pourrai m’aider, puisque mon compagnon a 80 ans et une prothèse ne pouvez-pas le faire elle m’ont répondu que ce n’était pas possible et elle ont continué à discuter et à rire, alors comme j’étais en désarroi et en pleurant il y avait un couple qui sortaient de l’ascenseur quand ils ont vue sa ils m’ont proposé de le faire sauf que le problème m’a valise n’était pas encore prête, je suis partie bouclé ma valise et je suis redescendu et la j’ai vue les deux femmes qui rigolais et discuter toujours et un homme à côté alors je suis partie demander à ce monsieur qui s’appelle Omar et qui travaille dans l’hôtel et je lui proposer de m’aider et que je le paie il a accepté gentiment et quand les femmes de l’accueil l’ont vue me descendre ma valise et ont entendus que j’allais lui donner un billet une des deux s’est précipité pour prendre la valise , sauf que moi je lui ai dit de le laisser faire pour moi puisqu’ il a fait gentiment, trois jours après j’ai appelé une responsable de l’hôtel pour lui signaler ce qui c’est passé, et alors là c’est encore mieux une femme qui n’est pas faite pour ce travail aucune gentillesse elle m’a juste dit sèchement que son personnel ne pouvait pas le faire pour ne pas avoir des problèmes de santé, alors si la personne avait des problèmes de santé elle ne devait pas venir arraché la valise à Omar quand elle a entendue que j’allais donner un billet. C’est un hôtel qui ne mérite même pas une étoile. Je ne le recommande à personne, c’est nul.
Thanks for the staff is so nice and helpful , the hotel location is excellent we were not very lucky because this week the demonstration was everywhere . but all in all it was a new experience. will try one more time ISA
This will be a full experience review incl. transportation to and from the hotel and surrounding amenities. Taking a train from CDG to La Defense was fairly easy to decipher. We elected to walk to the hotel since we didn’t have a ton of luggage and it took about 45 minutes. Alternatively you can try taking a bud or the L train which can reduce your walking time to about 15 minutes. An Uber is about 20€. It is my first time staying at an Ibis hotel. Entry was a bit confusing given that there are two similarly named hotels next to each other. When we were greeted, it was done quickly and courteously. We did not opt for the available breakfast nor did we ever step foot in the attached restaurant as there are plenty of great places around. The reception area is small but still fairly trendy with modern style furnishings and work areas. Like the other French hotels we stayed at we were only given 1 access card. A second would have been nice. The room was small as most in Paris are, but you didn’t come to Paris to sit in your room. There was a small TV, an enclosed bathroom with a small toilet and small stand up shower. The hot water NEVER stopped and the water pressure was great. They cleaned and restocked the bathroom daily so you don’t have to worry about that. The bed was comfortable enough and can fit 2-3 people comfortably. There was also a small TV. Unfortunately we had a view of the apartments behind the hotel and not of the river. Would have been nice for or honeymoon but can’t complain too much. The walls are admittedly fairly thin as we couldn’t always hear what our neighbours were up to but sometimes you could hear louder TVs or the washrooms being used. Access to all our daily activities was easy. There are plenty of great restaurants nearby just across the bridge on the island. Keep in mind restaurants work a little differently in Paris, tips are usually included in the price of the meal and they close in between lunch and dinner. Dinner service starts at 7pm. Smoker? Enjoy cigars here and there? There’s a Tobacco shop on the island as well open from 8am-8pm. Further past the island there is a beautiful rich neighbourhood you can walk through with plenty of shops and greenery. La defense is essentially a main station and you can reach most if not all of the activities of the city from there. I would absolutely stay at this hotel again given it’s fair price, accessible location and quieter area.