戈奈酒店推介

Horrible service client. J’ai réservé une chambre dans cet hôtel lundi 15 janvier au soir pour une nuit du mercredi 17 au jeudi 18. J’ai rappelé le mardi 16 janvier dans l’après-midi pour demander d’annuler ma réservation car j’étais positif au Covid-19, de plus les conditions météorologiques m’obligeaient à rentrer chez moi plutôt que rester bloquer dans le Nord de la France (pour rappel : neige, pluie verglaçante). On m’a dit au téléphone que la réservation était bien annulée… sans me prévenir que le 18 janvier au matin j’allais être prélevé de 146€ (le prix d’une chambre). J’ai essayé d’échanger avec l’hôtel pour justifier mon annulation tardive mais faute de bon sens ils n’ont rien voulu entendre ! Maintenant je dois m’assoir sur 150€, parce qu’il a neigé et que je n’ai pas voulu contaminer les clients et le personnel. Je vous déconseille de mettre vos pieds dans cet hôtel car le service client est à vomir.

We had been here at least twice before and had no problems. This time sadly it was very disappointing. On arrival the window was open in the room so of course being January it was very cold. We closed the window and stayed in bed until we could go out to eat. On return, the room was no warmer, and nothing we did would make the heating come on. There was an electric heater in the room and at first it did not seem to work either - we discovered in the morning, the thermostat had been turned to min. not max. We had tried phoning reception, she said something about adjusting from their end but I guess that was just to get us to leave her alone. In addition to the lack of heating the window even when closed, had cold air coming in around it (not very green!). No wonder the noise of kids revving motorbikes outside seemed so loud when we were trying to have an early night. I could also feel the draught in bed and had to sleep with clothing wrapped around my head. At breakfast when we went around 7.30 there were no spoons - not even teaspoons - and my husband was trying to eat stewed apple and yoghurt with a fork. Just as we were leaving they were putting them out. Please management, fix the window and heating in room 106! Even for an Ibis Budget this wouldn't have been good at all.

check in是一台機器。簡單易行。不幸的是,我們不得不在機器上付款,而我們不確定我們是否會住兩個晚上。房間對我們倆來說都足夠大,但爲什麼牀這麼小?請將其升級爲至少180釐米寬,220釐米長。我丈夫的腳在牀外,還有我們的小腿。浴室是殘疾人的非常好,但沒有淋浴窗簾,所以洗澡後一切都溼了,廁所,衛生紙,甚至浴室外面的地板!有兩條毛巾可以淋浴,但用完廁所沒有小毛巾可以手。每年的這個時候牀單太暖和,枕頭太軟。早餐對我們來說太晚了,我們早走了。有簾子(我們睡在酒店的後面是商店),但是這個窗簾並沒有把外面的商店的所有光線都保留下來!我們嚇壞了在這家酒店住的每個人都有同樣的意見。這對我們住的地方來說很棒,但正如本評論中所說的那樣,酒店本身可能會更好。

Personnel très agréable et disponible du choix pour le petit déjeuner chambre propre et fonctionnelle

Stayed here many times - just off the autoroute. It’s a budget hotel but well appointed with comfy beds and tea/coffee tray. Didn’t eat there (as we tend to go out) but it’s good value and reliable. Staff are always friendly and helpful. There are many shops behind (include huge patisserie).

我看到一些壞意見,但是,在這一關稅方面,先生,夫人的廚房是認真和的。這裏的兩個””都是”小”,只是兩個都很出色。你知道,完美是沒有+,也不會有機會,羅萊克斯,波斯,杜邦,... 知道... 但是,那些老闆們對質量... 很瞭解,而且他們給你提供的價格是如此研究的。 在此城市裏,沒有等價,習慣我是廣場,四季或其他的克里倫,約喬治四號,巴黎。這裏和任何批評都要尊重,如果我們是客戶。夫人,先生,謝謝您,我會很肯定的再過來,找回熱情,環境,尊重和樂。好了。Y.Symons

I booked the IBIS in Bethune as I wanted a base to aim for driving from Calais before travelling down through France and what a pleasant surprise the IBIS turned out to be. I had a warm welcome on arrival and the hotel was clean and modern. The room was also modern and clean with a grey toned patterned carpet, a double bed and the usual table, chair, wardrobe, shower room which the IBIS have. It was the usual budget room but was clean and comfortable. There was a tasty breakfast which had a good choice of breakfast food and pastries. Great hotel and would be happy to stay there again.

酒店位於貝思通的宏偉地方(主要廣場)。它可以看到鐘樓Beffroi的美景。工作人員很友好,非常樂於助人。他們甚至還給我們免費額外的瓶水。房間很乾淨。酒店附近停車的地方很多 宏大的地方週邊也有很多餐廳