拉納普勒酒店推介

This hotel was very mediocre as a hotel (the shower drain was so backed up the water flooded the floor every use) but their front desk treatment and horrible business practices made this THE WORST HOTEL EXPERIENCE of my life! As a long time road warrior and filmmaker who has stayed at many hundreds of hotels worldwide, I got a last minute Cannes invite and initially booked one night through the HOPPER travel app. On reflection I then booked a second night using the same app. Two difference reservations PAID in total for both on the app...with email and app confirmations AND confirmation of charges on my credit card. AND YET...upon check in, the desk clerk initially couldn't find confirmation of the second night's payment, despite showing her my HOPPER receipt. She searched further and then seemed have an AHA moment and said ” found it...all is good” and handed me the room key. SO IMAGINE MY SURPRISE on check out two days later, a very smarmy clerk started to grill me on needing to pay for the second night as he couldn't find it in his system. The infuriating thing was this man's unwavering treatment of a legitimate paying customer as if I were some street con trying to scam a free night. (???!!!) When the manager of the day got involved and couldn't ”find” payment either DESPITE seeing both my Hopper receipt but a read out of my credit card being charged, (WHAT MORE COULD THEY POSSIBLY NEED??!!) I was informed I needed to use my card to repay AGAIN to be able to leave or the authorities would be called. ***???? I'd been concerned but polite till now...this really was the last straw. The manager also informed me that she had NEVER HEARD OF HOPPPER as a booking agent for them. ( Really? Hopper has a different story saying they have had a long history with Ibis hotels...hmmmm...a suspect excuse) I gave my card but informed them I would use any and every means to spread the word on their horrible business practices both on social media and at their corporate offices. The manager looked pained but gave no concession and tried a lame ” I understand” to which I just shook my head and said ”NO!...IF YOU REALLY DID YOU WOULD HAVE HANDLED THIS VERY DIFFERENTLY!” and quietly walked out. Upon return home, I called HOPPER to tell the story and confirm I had paid...the first times. They took the ball and spent all week trying to get a response from the hotel to no avail. I took 3 increasingly urgent additional emails from HOPPER to get a response from this awfully managed hotel. After a protracted exchange, the hotel 9 days later finally refunded my account...but only after reluctantly saying ”despite this going against our policies (???!!! Stealing funds is your policy?) and the matter was messily resolved. I WILL NOT ONLY NEVER USE THIS HOTEL AGAIN BUT THEIR ENTIRE CHAIN...if this is how their management treats valid conflicts...and will post this anywhere I can to ALERT OTHERS TO THEIR MISHANDLING AND OUTRIGHT ATTEMPTS TO STEAL ADDITIONAL FUNDS

I was staying in the hotel for work reasons for 2 weeks. I looked forward getting back to The Zenitide each day. It was a nice relaxing place to stay. Clean and well looked after facility. Staff were friendly and helpful. Situated perfectly 20 riverside walf yo the seaside.

與生意夥伴一起到納兩週,決定住這家酒店,說實話,買了價錢,很便宜,就在一家大型食品店附近,看起來很安靜,首先,我想指出,斯坦尼斯拉斯酒店的員工,他負責在酒店裏安置客人,我們從來沒有見過這種、粗魯和的態度。人不能在客房工作,我們不得不在街上等斯坦尼斯拉夫允許來給我們,儘管存款已經提前付清。他不高興,好像我們不付錢給他,我們進了房間,然後不得不延長住宿,我們同意離開時用現金支付剩餘的費用,但是我們進了房間,發現門上的鎖已經換了,我們把私人物品留在房間裏,文件也沒讓人感到困惑,直到我們打電話給別人,還清了剩下的錢,我們才被允許進房間。我們決定不再呆在這不好的地方,於是早上就去另一個地方了酒店。斯坦尼斯拉夫在電話上說話很粗魯,可以派俄語母語,不地表達,盡力辱和羞辱顧客。無論如何,他都稱呼,儘管遲到一小時,反對意見受到威脅,我根本不知道一個人從哪裏得到這麼多的野心,因爲他只是一個薪水工人,顯然沒有顧客在流行病中如此緊張。至於酒店本身,它是一個巨大的公寓住宅,其中有幾套公寓在酒店裏被收購,其餘的住處都是人。要說房子裏吵鬧,就什麼也說不了,很多狗,從陽台上,幾套公寓正在修理,從早晨開始翻滾,。電梯不能等15分鐘,停車距離很遠,店裏有包裝,不得不走得體,這非常不方便。在家的領土上有小船和船的碼頭,在這些船上,當地的年輕人喜歡喝酒,打架,聽音樂,直到早上,這非常困擾睡眠,你不會做任何事情。因爲他們在那裏睡不着。一般來說,不要去這家酒店,免得心情不好,不要買便宜,不值得。因爲斯坦尼斯拉夫在最後形式總是要求現金(顯然不支付稅收)並不斷地補價格,從早上起,每天有一個價格,晚上它已經是另一個價格。當然,他沒有提供任何文件支付現金服務

I have enjoyed my stay in this hotel very much. I have received a very nice room. Staff was very helpful. Breakfast & dinner were very good. The location was ideal for me, but may be not best for everybody being in an industrial area.

What a fantastic hotel. Ideally located out of the gridlocked Cannes, this little gem of a hotel was one of the best we've ever stayed in. The staff went above and beyond to ensure our stay was faultless. The hotel is brand new, clean, very modern and stylish. The restaurant is great, we stayed for 3 nights and had dinner in the restaurant for two of them. I don't often leave a hotel review, but every word of this one was thoroughly deserved.

Where do I start, let’s start with the good and keep it short. Free and convenient parking practically at the door to your apartment, the wifi worked well and the bed was reasonably comfortable. There was a little outside garden area with a table and some chairs but the garden area didn’t really look that inviting The staff at the office were friendly. The bad, it is a longer list. When you arrive at the area where the reception office is the area around it looks like an abandoned shopping centre on a council estate with a building that looks like it could have four or five shops, cafes etc but instead is just an empty shell with some of the leaves from outside scattered on the floor and the concreted area out the front of these abandoned shops and reception area is just a faded painted concrete slab. The apartment is really where things go downhill, while opening the door was easy locking it from either the inside or outside with the key which was the only way to lock it was near impossible and I had to call reception to come and help and she showed me how it works and you have to “force” the lever to a 12 o’clock position and then turn the key and after a few tries it did lock but each time I went to lock it I had the same problem over and over again which really shouldn’t be the case locks should work. The apartment is a decent size but so poorly laid out, there is an L-shaped main room with a trundle sofa which I think converts to two single beds at one end of the room and a table and four plastic chairs at the other end with a TV in between. There were also a couple of little tables. There was also a freestanding wardrobe in one corner. The main problems with the room was the lack of lighting with just one ceiling bulb to cover the whole room and while it wasn’t a huge room it needed more lighting. There was a lamp near the sofa but it wasn’t much use. Off to the side was a very steep staircase though I am not sure it would legally qualify in many parts of the world as a staircase and is more of a ladder/staircase and under the stairs were some mops and brooms and a clothes airer thing. Off the main room was the small kitchenette which was pretty typical of the setup you get in this type of accommodation. It had the usual, a small under the counter fridge/freezer, sink, two burner cooktop, microwave and range hood but the only source of light in the kitchen area was the light on the rangehood. There were plates, glasses and cutlery for four people though some things only had three while others had five. A couple of pots and a pan but really no utensils except a strange group of about 6 items and it looked like as things go missing which I guess they do they are not replaced. The sink had a wall mounted dishwashing liquid dispenser but it was attached to the wall and didn’t reach the sink which really defeats the purpose. The bathroom and separate wc were off the kitchen and if you left the door open you did get a little light from th

位置距離戛納市區大概7公裏左右，自駕很方便，叫車Uber大概17歐左右。早餐豐盛美味，西式風格，不喜歡的就無法建議了。附近的遊艇碼頭，遠眺戛納節慶宮。早餐除了一盆水果，其它沒有拍照。

酒店位置不在戛納市中心，距離影節宮打的可能需要十幾分鐘時間。因為需要拜訪的工廠就在附近，所以我一般會入住這家酒店。酒店有自己的停車場，很大，停車位充足，適合自駕者。房間大小中規中矩，能夠放下敞開的26寸行李箱一個，如果是雙人入住又有兩個大行李箱的話估計就窄了。房間配備有電熱水壺，牀墊被子都比較舒適。 酒店最贊的是早餐和晚餐種類豐富(都是自助餐)，比有些四星級酒店早餐還好，這是我最滿意的。