維拉日訥夫酒店推介

Perfect stay for one night before departing from BSL airport. Had been on Viking River Cruise so left at 11am to tour the historic Basel, Switzerland. Arrived at hotel around 2:30pm. Had an excellent lunch at LaCave. All in french so they had to help us interpret. Had a huge room, coffee maker, TV, nice hot shower, books, robes & slippers available. Dinner at LaCave was excellent. Madelines at night time with tea in room all complimentary. Staff at desk very nice day, evening & night. Helped with shuttle to airport in very early monring. No breakfast at that hour. I would definitely stay again and recommend to all my traveling friends. Rate was good and included trip to airport.

Poor service!! When we arrive the hotel we order a taxi to 04:00 AM( flight at 6:00) also the receptionist took our order fot 2 coffees , orange juice and Corazon's for the morning and promised us they have Soya / Almond milk When we came in the morning : 3:45 AM all the mess started : There was another group that orderd taxi and the receptionist let them go up on the first one by calming that : our coffee doesn't ready yet . I a asked him a couple of times where are the second texi but he said it’s on the way do not worry!!! He started to make the coffee without the soya/almond milk and said I don’t know what they promise i don’t have anything but that… in the end the coffee was ready only at 04:00 AM (15 MIN for coffee???) The other taxi still dosnt ariive! At this moment I asked again and again where is the taxi??? But he cancelld be rudely and said do not worry it's on the way!! At 04:05 I stopped being nice, on the receptionist calld the taxi station to order us the texi ( it was clear they never orderd 2 taxis) The first driver of the first group came to take us to the airport at 04:15!!! ( we arrived to the check in at 04:40) All this time the receptionist told us we don’t have to worry and this is a small airport and we will make it to the flight ( by the wat the Corazon's still wasn’t ready) Well.. We arrive last to the airplane and last to the check in. Dear IBIS - You don’t know the logistics that needed to taking a baby to the airplane and you don’t get to decide WHEN I will go out to the airport. We didn't even got to go the bathroom before the flight and we were breathless until we arrive there, It's NOT your decision to make if the airport is big or small ( one of your is your receptionist excuses) your job to provide the service. And if you can't do it : tell us advance! Hope another people doesn't do the mistake we did

到觀前街比較方便，但窗景都是居民區，早飯衹能去酒店外的麪店。

We stayed here for 1 night as visiting basel as we were told it's cheaper to stay in France but when you add up the cost of travel it doesn't add up. My advise stay in basel and get a basel card as if you stay in a basel city hotel you get a basel card which gives you free travel on trams and buses and discount to museums We paid 50 pounds to stay here 1 night on a Saturday night but had we payed 100 pounds to stay at hotel in basel we would of been around £20 quid better off as we used trams busses and visited museums. Hotel is literally 1 minutes walk from the border of France and Switzerland can't miss it. The hotel is very basic small double bed quite hard but fine and little kitchen in same room. Bathroom was ok but like the room needs updating. Shower was fine pressure ok and water was hot. Never ate at breakfast so couldn't comment. Pool at hotel but never used so again can't comment. Check in wasn't great as door to place is locked so had to ring intercom for ages to get in.. The receptionist in the morning was helpful and polite. We got a coffee and a pastry from coffee shop nearly opposite the hotel. We got a cab from hotel for 17 euro to three countries bridge which we crossed from France into Germany then across another bridge back into Switzerland.

我理解這是揹包客過夜的酒店,所以期望酒店在高速公路附近,理解我需要在黑暗的道路上走1km左右才能到達,但至少,他們需要讓客人先進入大堂。 我午夜左右到達酒店,前台接待員不在,沒有人在辦公桌前,工作外包給與對講機遠程工作的人。酒店用入住機實現了新的查驗系統,需要確認郵件中的代碼,但是trip.comapp或者我處的確認郵件中哪裏都找不到代碼。 更令人沮喪的是,接待員的英語口音非常濃烈,所以我們無法清楚地理解對方。最後,一位善良的紳士戒菸,幫我用法語與他們溝通,解決了我的問題。如果他不在那裏,我可能被鎖在外面過夜。這令人難以置信。 這是一次非常不愉快的經歷,我寫信告訴其他國際遊客遠離這個地方,如果你像我一樣解決不了這些問題。

Hôtel très bien placé, proche aéroport avec grand parking gratuit. La chambre famille est grande, mais salle de bain étroite pour 4. Literie confortable. Check-in facile et simple en borne en dehors des horaires de réception (notamment lors d’une arrivée tardive). Petit déjeuner avec de bons produits, mais sans plus. Nous reviendrons sans doute pour un prochain séjour.

我們只是去那裏放鬆一下,過夜,有早班飛機。工作人員是我最近遇到的最樂於助人之一。渴望幫助我們,預訂早上的出租車,通知我們晚餐時間表。早餐挺好吃的,房間一早就開。我們的疫苗證明沒有麻煩。這家酒店一切都很順利。房間現代舒適。

C'était notre première fois dans un Adagio, nous avons l'habitude des hôtels du Groupe Accor. Agréablement surpris de l'appartement, assez spacieux pour 4 (2 adultes et 2 enfants), très bien équipé, très calme malgré l'aéroport à proximité. Grand point positif, la tranquillité. Seul point négatif, la literie. Le matelas du lit et celui du canapé lit étaient trop mou. Une petite attention (cadeau d'accueil) pour les enfants serait la bienvenue.