唐卡斯特都會自治市酒店推介

This is honestly the most disgusting place I have ever stayed. Me and some friends stayed for one night to attend the races. Had it not have been a special event for my friend, I would’ve complained the second we arrived. However we had an hour to get ready and leave. The room myself and a friend were given was vile and guests shouldn’t be allowed to stay in it. The entire room stank of smoke and was stained brown, from the walls to the iron bed and the wardrobe- someone had clearly been chain smoking in it for some time. It was so bad that we opened the window wide open from the start of our stay at 3pm and kept it open when we left at 4pm. We returned at 11:30pm and the smell was so bad that 7 hours with the window wide open hadn’t helped at all. it was still difficult to breathe in. We both woke up multiple times in the night not being able to breathe (I’m asthmatic) and decided to pack up and leave at 7am. On top of this, the beds were awful, the wardrobe stank of smoke, the bathroom vinyl had a huge hole in it, the sink was smashed, the bathroom light didn’t work and the entire ceiling was covered in mould. There honestly wasn’t a single positive. The second I got home I contacted the hotel for a refund to complain about the absolute state of this room. (This room was much worse than the others our friends stayed in although they were also horrid) At first they were really helpful and someone said I’d get a refund as they admitted they had inspected the room, they needed lots of refurb, it had been closed off for guests and did smell of smoke. I was very understanding after they explained it was under new management and they knew improvements needed to be made. However, my refund never arrived. I continued sending polite messages every few months and consistently got told this matter had been escalated to ‘customer relations’ (pretty sure they don’t exist and I’m being laughed at, at this point) It’s been 10 months since our stay and all I want is a refund but realistically this won’t happen so now I just want this accommodation to be avoided- Even if you’re not looking for anything fancy when attending stag do’s/ hen do’s/ the Doncaster races, it’s not safe and I can imagine Doncaster has more comfortable/hygienic/ less smelly bins. Hopefully the videos attached show the full situation. I’ll be looking into taking further legal action as I’ve had long term respiratory complications since this stay from spending 7 hours in this room. I honestly have no idea who wrote the 41 excellent reviews but they’re clearly friends of the owners or must’ve been paid to write them. Not to overemphasise my earlier points but I’d rather sleep in a bin/ the street/a jail cell than stay here again. I just want my money and health back. PS- these videos were taken on a high quality camera. The air quality really was so bad that the entire room was brown/smoky.

I enquired about parking before arrival and it was suggested that I try parking on Regents Square as their car park is quite small. This proved to be an excellent idea as I found a space very close by. My room was spacious, clean with all necessary amenities. I attended a function at which a very good buffet was served and I enjoyed a very tasty breakfast. The staff were friendly and helpful.

一個可愛的現代風格的酒店,用漂亮的木質裝飾和裝飾,將狩獵之旅的感覺融入酒店。絕對令人驚歎的庭院和/或公園本身的景色。我們從房間可以看到灌木狗和猴子,這真的很棒!房間本身真的很便宜,所以值得一去!我們決定再住一晚,真是一次體驗!浴室設施又現代,使用起來很棒。電視給你提供了從指南購買電影或登錄 Netflix 的選擇。

WE HAD A FRIDGE The toilet sit had some soap smudge on it and initially thought is something else but if foamed when tried to clean it (I always have sanitizer with me as is only human to miss a spot and do a mistake. Didn't kill me cleaning that myself. Housekeeping job ain't easy. Bless you all. Just keep a better eye to avoid Karen type❤️) The receptionists were all friendly and happy to assist me with both check in and check out. We absolutely loved our room and the view was magnificent. The dawn was heavenly seen from our window❤️ What I loved the most was the fact that in the room we had a FRIDGE. Many hotels don't have that anymore and imagine having a room without a fridge with this heatwave going on 🥵 I will attach a photo with our beautiful view🤩 This hotel will be my top choice whenever I'll need a room around the area. Clean room, clean hallway, clean reception area. Please keep an eye for the accessible rooms. Read all description and detail before booking as they have special rooms for people with a health condition and the room will have some things at a low level to the ground. Will be your fault for not choosing the right room not the hotel's as you need to read description always. Don't take it out to the staff for your own mistake😊 Seen a lot complaining about that, as I've seen also about the rooms accessible and didn't understand the term initially, until I went through the details. After reading the details I knew exactly what room I need to book and what would not be convenient for me🙌 Bless you all and hope this review will be of help to some of you at least 😊

非常好的酒店，房間乾淨，我們在這裡住了一晚，給我留下了深刻的印象。房間可愛又乾淨，有一個寬敞的浴室。我們遇到的唯一問題是交通噪音，但一旦我們關上窗戶，一切就安靜了。完美的酒店，肯定會再次住在這裡。

We’ve just had a perfect wedding at the Mount Pleasant hotel, the whole experience was superb. My new wife and I stayed in the Taitinger spa suite, which was superb. Many of our guests stayed over and they all commented on how spacious and clean their rooms were. The only slight downside was noise in the corridors during the night which bothered some, but we weren’t affected. The food and staff in the restaurant are both of a high standard. We noticed that this hotel doesn’t seem to be affected by a lack of staff, which is something that seems to be commonplace nowadays. That really makes a difference to your experience. The wedding experience at this hotel was perfect and we would recommend it to anyone thinking about booking their wedding there. Paige, their wedding coordinator is excellent, as are all of the staff who work efficiently to make your day so special. Ross in particular was also excellent and although the hotel hosts many weddings they still managed to make ours feel special and unique. The whole day went seamlessly with fantastic food and service throughout. Thank you so much, we will be back!

最權威的評價： 沒有礦泉水提供，沒有一次性牙刷，拖鞋，牙膏，房間很冷沒有暖氣！住在二樓沒有樓梯！因為東西比較多，搬的時候挺累的，然後就是廁紙非常少，基本沒有換新！

從我星期三晚上到達一個非常潮溼的夜晚,接待處的工作人員非常友好地接待了我,他們很快就處理了我的登記,並把我指向我房間的方向。 房間很乾淨,佈置得很好。對於經濟型酒店來說,這家酒店物超所值。