伊夫舍姆酒店推介

We stayed here together with my mother and sister. The hotel is charming, the building set inside a nice garden. The receptionist who greeted us was friendly and professional. Our room preferences were well provided and were both spacious and well equipped. Unfortunately the positives end there. We ordered sandwiches at the bar shortly after arriving and had a very long wait. I don't normally criticise above average prices as long as you eat well and are well served, which did not happen in this case. It was here that we discovered that the remainder of the staff were very unfriendly and totally unprepared for work in the hotel business. The only exception was a young Asian waitress at breakfast who did her best to serve in a friendly manner. However it wasn't enough to remove the extremely cold atmosphere which surrounded our stay. We cancelled our evening meal based upon our experience at the bar instead opting to eat out in Evesham. The experience at breakfast confirmed that we made the correct decision. Very disappointing for a 4* hotel and would not recommend it to anyone.

The hotel is next to the river and in an ideal location to cross the nearby bridge into the centre on foot. We were checked in by a very nice lady, who explained about the hotel, the keys and arrangements over Christmas. Initially, we were impressed with the room, although it was on the hot side. Two double beds and lots of space, it was clean. An overhead fan above the beds, and a tower fan and an additional heater in the room. Hospitality tray in the room, and TV. Unfortunately, the bathroom lets the hotel down. The sink-area and toilet itself were clean. Unfortunately, the toiletbrush still had 'DNA' from previous guests clinging to the bristles. Why hotels do not invest in covered toiletbrushes, I will never understand. It was a shower over the bath, and the shower-side was dirty. The showerhead was covered in dirt, which is most likely the reason why the shower had intermittent bursts of very cold and tepid water. At best, the water was lukewarm. And yes, cleaning the showerhead may well resolve that issue, as we had that once ourselves. The shower was switched on by what initially looked like an old soap dispenser, which was dirty. There was a thick line of mould behind the dirty bath-taps. There were signs of mould along the ceiling and top of the walls. The grouting between the tiles was dirty and cracked. They do leave plenty of toiletries to use, though. Our breakfast was nice and freshly cooked. There was also a choice of cereals and other items available. I think on the second night they forgot to switch off the heating overnight, as the radiator was still hot at 10.30pm. I tried switching it off in the room, but it didn't work. We slept with the window open and the overhead fan on for part of the night. If they sort out the bathroom(s), we would stay again, but for now, we will choose to stay elsewhere in future.

Lovely friendly welcome from the start. Room was comfortable and sharing a bathroom and kitchen, not a problem for one night . Had a really tastefull dinner . I had steak hubby had pasta both cooked to perfection. Only ****** and not the pubs fault. Children playing football In the beer garden , when the caravan park adjacent had plenty of open space to play . Our table was hit three times , resulting in us having to indoors. Overall a very pleasant stay ☺️

We absolutely loved our stay at the Broadway Hotel!! We visited in September and everything was perfect! The staff at the front desk were welcoming. Our room was beautiful! Even a heated towel rack in the bathroom! We had dinner and breakfast at the hotel and both were amazing! I can't eat gluten and there were so many options especially at breakfast. We can't wait to come back and visit again!