霍克利夫酒店推介

地點真的很方便，可以滿足我們的需求。 漂亮寬敞的房間 舒適的床，如有需要，有兩種選擇 需要時可提供咖啡、茶等。 早餐雖然是自製的，但有足夠的選擇和品種來開始新的一天並回家。 我們看到的工作人員很令人愉快而且非常樂於助人。 會推薦。 謝謝。

非常好的酒店

Stayed the night of Saturday 6th August 2022. Started at 10.30 with coffee in the walled garden. which was fine. Drinks from the bar seemed OK as two friends joined us at 12.00 noon. Quite annoying that a table could be booked that claims four star status ! However at about 14..00 hrs it became clear that despite being ”first come” and ”first served” + first to order.. we were LAST to have our order prepared and delivered to our table. We could see everybody else's food delivered and had to conclude that out timed receipted meal purchases had been overlooked. We drew the attention of Junior Staff member (Theo) who was manning the walled garden bar / order station for food + drinks which was being supervised by Fabio - who seemed to be senior staff member on duty ? The time on the receipt was 19.43 and 19.48 and we have three witnesses as well as myself to attest that the time of ordering was 12.30 NOT 19.43 at stated on the receipts ! So eventually, apart from being TWO HOURS LATE, the food was good. We were able to book in with Mikhail on the reception desk at approximately 15.00 hours after the belated food. What else could possibly go wrong - at the hotel that plays the 'Fawlty Towers' theme tune as telephone callers are connected to an 'answerphone + ring back' service Well. Nothing untll 3.30 am when a noisy guest in the corridor outside room 121 began repeatedly slamming the heavy fire door adjacent until challenged to be quiet. A call to 'Alex' on reception - inviting him to telephone to the police - whose Police Station is about 100 yards distant from the hotel - resulted, initially in no response as the fire-door-banging continued. After about ten minutes, the noise abated and we were finally able to get back to sleep. By now the time was roughly 04.00 am ! I think we'll stay at the Premier Inn which IS about 4 miles north along the A5183, but they pride themselves on 'a good quiet night's sleep'

Our second stay at Harlington Manor. Superb breakfast, wonderful hosts and the house is fabulous. You can really imagine how the house would have been lived in hundreds of years ago. A pub just a 5 minute walk. You won't have flat packed furniture and a TV in your room. You will stay in a room full of history, antiques and old fashioned comfort. Thank you David and Arlene for your hospitality. Keith and Debra

We booked three employees into the Highwayman, Dunstable, on Monday 17th June and were due to be checking out on Wednesday 19th. We received a call from Leanne at the hotel at 13:21 Tuesday afternoon, accusing one of our employees of tampering with the smoke detector in his room last night. She advised that he would not be allowed to return to the hotel and that there would also be a £200.00 charge. Our Managing Director immediately spoke with the employee concerned, who is adamant that he did not touch the detector, he didn’t even know where it was. She also spoke with the other two members of the team, who advised about the electrical problems the hotel is experiencing, both in the public areas and the bedrooms themselves. All our employees are trusted members of the team, we have no reason to doubt any of them. We also spoke with Chantelle Game (the General Manager) and after many contradictory stories from both Leanne and Chantelle, things seem particularly suspect, and at an impasse. Banning one of our staff from the hotel also meant the other two were unable to stay, as they are working in the area together with one vehicle between them. In order to come to some resolution, as neither party can prove or disprove exactly what has happened, we asked Chantelle to process a refund for the one night, for all three, and we would find alternative accommodation for them. More than happy to pay for their first night's stay and draw a line under it. Chantelle flatly refused, was rude and aggressive, and the call ended. We have made an official complaint to Green King requesting a refund of £247.05 and offer them 14 days in which to credit our account, before our bank take action and we proceed to court.