布倫特酒店推介

住得不錯，但有幾個問題。 住在一樓的單人間。 床單很乾淨。 房間還不錯，只是房間聞起來像香煙。 衛生間和淋浴間是共用的，不過洗手盆在房間裡，方便。 問題是酒店的 Wi-Fi。 我想將某些設備連接到 Wi-Fi，但由於某些原因我無法連接。 接待員的智能手機可以連接到 Wi-Fi，所以我不確定為什麼無法連接。 畢竟隔天早上之後突然就連上了。 即便如此，有時我還是聯繫不上，壓力很大。 我們享用了自助式的英式早餐。 位置靠近巴士站。 溫布利大球場步行約40分鐘，步行可達。

The owner was really helpful and responded quickly to any messages sent. It's a great location to London center and all surrounding areas. The nearest tube is literally 3 minutes walk on the bakerloo line. The apartment was spacious, good shower, clean. Due to the extreme hot weather,they had 5 fans in the room waiting for us. It's a little dated / worn i.e decor wise, but for the price you can't complain. Would go again

Very clean and super friendly staff . The room was lovely and spacious plus had a wardrobe . The bed was super comfy and we had a big bathroom , bath towels and hand towels provided , also shower gel , shampoo and hand wash . I will definitely be back again after fantastic stay

Booked this hotel for my friends to stay at after a concert. Hotel is a good distance away from underground. Only a 4 minute ride on tube to Wembley Park where we went for the concert. Able to request early check in as well. Breakfast isn’t included but you do get a discount voucher for a Wetherspoons down the street from the hotel. Near supermarkets and eating establishments. Checking in was easy and staff were friendly. However, the hotel room wasn’t great. Carpets were not very clean. Dirt marks were visible on the carpet. There were 8 plug sockets in the room and only 2 of them worked. The bathroom is small and does have mould on the walls. Room does get extremely warm even with windows open, you do get given a fan but we couldn’t use this as the only working plug sockets were not in a place where a fan could be plugged in. It is noisy outside but this is no fault of the hotel. If you’re just wanting a place to put your head for a night, then the hotel is fine. If you’re wanting to stay in the hotel for a trip then wouldn’t recommend and may be better to pay but extra for a different hotel.

Excellent newly fitted hotel. Very efficient staff - really nice direct and helpful nature! Hotel room was very good - clean (spotless!), comfy double bed. The shower hot water was very very slow to come - had to run it for 5-10 minutes to get hot water in the morning for a shower. Good when it finally came though. 40 minute walk from Wembley station. 15 mins walk to nearest Tube station. We forgot our toothpaste and they gave us a big tube for free. We also onto paid for one breakfast - when we came to pay for the second breakfast they didn’t want to take any money! Very kind. Generally very friendly and family feel to the hotel. Thank you.

For context I feel I have a low standard of what I accept from a hotel. I am happy as long as I have somewhere to put my head down at the end of a busy day exploring. I don’t feel I have ever had any real horror stories from hotels…. Until I stayed here ….. Whilst we did try and book cheap for our trip, I feel the room we got was below standards. Admittedly I have never encountered this at hotels before and so forgive me if this is commonplace but you have to enter your keycard into a slot of the power in your room to kick in. This was not mentioned to us on arrival and when we went back down to ask about it we was met with an irate response from the same staff who had checked us in without mentioning this apparently valuable information to us less than 15 minutes before. As for the rest of the room, it had obviously had the most half arsed clean possible. Im sure the mentality is that if the beds made surely they won’t notice the rest of the dirt. We had a lot of dust and cobwebs, the toilet had marks over the basin and the aircon was basically unworkable. The blinds did not function at all and the window didn’t stay open at all air which meant the room was not ventilated at all , which is not ideal to say the least on a summers day. I will give praise to the member of staff we approached about this who subsequently left us a fan when we came back after an evening out. He was very helpful and that was appreciated. Subsequently though we discovered the shower leaked out whenever you started to run it. Meaning mopping up a lot of water during our stay. There was also a lot of obvious wear and tear that had happened to the room, which whilst is part of the hotel experience. It beggars belief that some of the black mold in an already poorly ventilated bathroom would be left to grow in an environment so focused on customer satisfaction. It seems they missed the memo on customer service and experience here. So to sum up of you don’t fancy anything resembling a clean and presentable environment and being made to feel any objections to such an environment is an annoyance. Stay here I’m sure it’ll be great for you!!!

位置沒得説，超市，餐飲，地鐵，非常方便。服務水準不敢恭維，定了套房，check in就忽悠換成聯通房，美其名曰升級，其實估計套房不夠了。態度一直冷淡生硬，即使看到你行李拿不下了也不會幫下忙，大概地段太好，生意太好了吧。

我們住在方舟參觀溫布利體育場。這是一個很棒的位置。我很感激我們入住的時候是忙碌的一天,但入住過程花費了荒謬的時間。我前面大概有五個人,我們站着等了至少半小時,如果不是更多。房間乾淨,但牀不是很棒,建在桌子後面,一個還可以,兩個不行。房間都很乾淨,很現代。咖啡和小吃區幾乎缺貨。預訂前的停車位很有用,儘管你應該停在哪裏的說明很差。