芒克頓酒店推介

Went for an overnight as part of a group with friends. On arrival around 2 pm tried to book lunch but was informed that they don’t do lunch only breakfast and dinner. Lisa the lovely receptionist provided me with crisps free of charge. My comments were overheard by the operations manager Nick McCann who asked if I would like a panini or sandwich . He brought this to our table and we thouroughly enjoyed Hospitality by staff was second to none nothing was a bother and all had great attitudes including the chef at the dinner serving . The hotel was lovely and warm although in my opinion could do with some updating but the lovely staff made up for a lovely stay Well done

I choose to stay at Marine Troon as it was the best hotel in the area. I had a little problem when I first arrived which was sorted out by Joan on Reception to my complete satisfaction. The Sea View room was large, clean and comfortable. It contained all I needed for my stay. Kettle/Coffee Machine/Iron etc., Lyn and Joan on Reception were very helpful when I had any queries. The breakfast was beautifully cooked using good quality ingredients and served timely and piping hot. Dinner in both The Seal and The Rabbit were fabulous. For golfers the location is amazing. The spa area is great and the very warm pool and jacuzzi was a great way to relax. The only issue I had - which was not the hotels fault - is that it is under the flight path to Prestwick Airport. There was often an extremely loud plane that went overhead at around 2am which would wake me up and take me ages to get back to sleep. Having said that, I would stay there again. Thank you to all staff who made my stay special.

需要進機場拜訪客戶，所以選了這家，座落在一個小鎮上，開車20分鐘可以抵達機場裏面的MRO，離海邊也很近。

On entering the reception we where greeted by a lovely man. He treated us like old friends, but remained professional all the time. He guided us to our room, which on entry we found it to be clean and smelt nice. The bathroom was ideal for us as we are disabled. Had a great night sleep and as we where flying to Lanzarote the next day we where grateful for. Would definitely stay at this hotel again

昨天去航展了,過夜。 雖然我們預定在下午2點入住,但主持人朱莉婭允許我們早點去做,這意味着我們可以去享受演出。她還在幾天前發郵件,解釋停車許可證在活動當天如何工作,這是很好的,沒有壓力的。 完美的位置,步行5分鐘到海灘,步行5分鐘到主街有酒吧/餐館。 房間很好,很好,很乾淨,我們睡了一個很棒的夜晚。蘇格蘭早餐很可愛。 總的來說很棒的體驗,主人Julia非常友好和熱情。 明年肯定會預訂備份😄

We had a very enjoyable weekend at the Mercure Hotel for the Air show. Lucy at reception allocated us with a fantastic room, with a sea view (465) , thank you Lucy. Andrew at the bar, very helpful and friendly. Not to mention all the staff at breakfast, they were all great. The breakfast was delicious . The room was so clean and comfortable, we had a great sleep! Will not hesitate to visit again. Thank you all for a memorable weekend.

Booked a room for my daughters to stay. Upon arrival we encountered a completely disinterested member of staff who, quite simply couldn’t care less and sent them to the wrong part of the hotel. We booked an “Executive Room”, but there was nothing executive about it! Upon going inside all the windows were open (at 11pm on a cold October evening), probably to mask the smell of dampness in the room. Decor was well past its best and bathroom hadn’t been upgraded for some time. Breakfast on the first morning was very poor as apparently the chef didn’t turn up due to a family emergency. These things happen but staff didn’t tell my daughters and they waited 90 mins before a less than impressive breakfast arrived - see photo. General decor of hotel is very run down and there was rubbish in the car park related to some ongoing works. Yes, the rubbish has to go somewhere but no need for it to be scattered on the ground - see photo. Breakfast on Day 2 was moderately better but they ran out of bread and other ingredients but, again, didn’t tell guests when they ordered. Instead, when questioned as to why the items were missing, the reply was “oh sorry, we ran out”. Staff, with the exception of one member of staff on the restaurant, were sullen and disengaged. The general state of the communal areas is, at best, tired. Upon asking the manager what made the room “executive”, he said it was purely down to room size. The photos on the website show high specification “executive” rooms but, the manager stated, these were recently renovated rooms in a different part of the hotel and not the room my daughters were in. All in all, it was very disappointing and not a great place to stay. The manager declined to compensate for the below expectations room but did refund the breakfast on Day 1 (hence my 2 star rather than 1 star review). My advice is avoid!!

酒店環境非常不錯，是一個很大的酒店，離海邊不遠。酒店旁邊有一個很大的高爾夫球場，每天的早餐是點餐式的，比較豐盛，總體來說非常滿意！缺點就是沒有拖鞋，牀也比較小