皇家利明頓礦泉市酒店推介

Nine of us stayed here for our annual golf weekend. Just what we needed clean and fresh rooms close to the centre with reasonable parking. The freshly cooked breakfast was one of my highlights. Very good and great quality. The rooms are all individual probably on the smaller side but for our purposes just fine. The on-site team were all very helpful and overall we had a good stay. It was close to a decent pub the cricketers which made up for the hotel not having evening dining facilities. Many thanks

位置優越,在大街底部。 附近所有設施 車站步行5分鐘 套房 早餐不錯 樂於助人的員工

My family and I recently stayed at the wonderful Woodland Grange Hotel. We read lots of great reviews so decided to give it a try. Thankfully they are now a dog friendly hotel (yayyy!!!). We booked 2 of their king rooms and both rooms were really lovely, super roomy and spotlessly clean (including the bathrooms) with super comfortable beds. On arrival, in my room, there was a gorgeous “Doggy welcome gift box” with blanket, poo bag dispenser (with poo bags), tennis ball and travel water bowl (so cute!). Our dog LOVES presents and wasted no time in ravaging through it all. He snuggled in the blanket and made himself at home within minutes! ALL the staff were so lovely and made such a fuss of him (and us)… It was so sweet. A super helpful lady called Annie personally walked us down to their massive field behind the hotel where our dog was immediately in heaven playing. Having our fur baby with us, it was so convenient to have that fabulous field literally on our doorstep! They also have a gorgeous front garden area too (beautifully lit up at night), with gazebo, outdoor sofas, etc… It looked so stunning! They have a huge restaurant (which, understandably, don’t allow dogs, when really busy) but they have a lovely alternative dining area (which allow dogs) in the bar areas… and they have 2 x different DELICIOUS menus to choose from. Due to family commitments, we were only there for 1 night, so we had breakfast and supper there but the food (at both meals) was absolutely AMAZING and the choices were so great. I noticed on the reception desk, they had won a hospitality award for their food & drinks and we all agreed, it was very well deserved. They even brought a water bowl and treats to our dog when we were having dinner in the bar area (so thoughtful!). Woodland Grange is so conveniently located, as it’s away from the hustle bustle, yet is only a 6min drive to Leamington Spa town centre. What an AMAZING hotel with such special staff… and we can’t wait to stay there again. All the staff were so friendly and so accommodating throughout our whole stay! A special and huge thanks to Oliver, Annie, Lili, Melanie, Katie and all the staff there, for giving us such a wonderful and welcoming stay!!! We have recommended to all and can’t wait to come back again!!!

沒有話說晚上怎麼樣。很棒的工作人員,真的真的很有幫助。下次去那裏肯定會入住

NOT RECOMMENDED! Terrible customer service, no intention to assist their guests. I emailed them directly TWICE the day before my arrival to POLITELY ask if early check in was possible: no response. I emailed them again in the morning of my arrival, I also called them - no response. I also messaged them via *********** twice on different days - no response. I finally made it to the hotel a couple hours before 3 pm (official check in time) - hotel was closed and not even a single sign to show where the entrance was or what to do. I called them - again had to wait a long time for them to finally pick up - a guy with an Indian accent (I couldn’t get his name that’s why I mention this) answered and was completely RUDE, not polite at all and unprofessional to me when I kindly and very politely ask if there was any chance of early check in. He then came in person to talk to me and again didn’t even let me speak and was completely rude totally trying to get rid of me and raising his voice saying that the room wasn’t ready and that I should come back - HE STILL DIDNT EVEN KNOW MY NAME SO HOW DID HE KNOW THE ROOM WASNT READY. I again kept my cool and politely asked him to please check as it was almost midday and the people before me should have checked out at 11 am latest - he again said no and made me come back at 3 pm with no signs of help at all and not even offering me the option to at least leave my luggage in the hotel or something to help me. Please book elsewhere - this place is a complete and utter disaster. And the reception guy needs to find another job! What a complete disappointment. They don’t even have a proper reception for the hotel, it’s actually the same people that run the restaurant. In the morning of my departure, check out time was 11 AM… but 10:37 AM they were already knocking on my door while I was in the toilet and they OPENED THE DOOR AND ALMOST CAME IN but I was quick enough to stop them and remind them check out time was 11 AM!!!! Not 10:37 AM!!!! They didn’t even apologise! This is an invasion of privacy. Totally unprofessional. Imagine if I had been na*** out of the shower for example? The room looked nice but many things were broken (example shower heard and toilet cover). What a terrible experience. Never coming back and will ensure to review this hotel everywhere!!!! Avoid like plague!