泰納布魯赫酒店推介

We booked a table for 7.30pm and then had to wait 15/20 mins before an order for a drink was taken. Following ordering our meal we waited 75 mins before our first course arrived. I approached the server when no food had arrived within 30 mins to ask for some bread while we waited but then had to ask again as it had not arrived 20 mins later( charging us £7.50 for bread). There was no acknowledgment from the staff that we had to wait so long and the whole experience was not pleasant. I had booked for a family dinner in a few weeks but this experience has made me consider cancelling. The lack of customer care is disappointing.

Absolutely outstanding place a real Scottish castle overlooking the lake it doesn't matter where you sit in restaurant your king countryside and the loch a real lovely experience with high standards and exceptional hosts like Alex well looked after nothing is over a problem and the food is out of this world just to experience along weekend living in a real Scottish castle is absolutely breathtaking beautiful walks in the ground and yet only 10 minutes away from Tarbot my stay there was totally exceptional and really relaxing with no stress and the nice glass of scotch at night in front of the log fire just finished the holiday off brilliantly thank you very much indeed to all the staff and the Alex are making my stay memorable

我們騎了很長時間的自行車後就浸泡了,想盡快進入溫暖的臥室。接待處沒有人,相反,我不得不等待太久,等待一個過度工作的等待工作人員出現並檢查我們。房間很冷。根本沒有信息,所以我們無法進一步詢問任何熱量。我們還被告知甚至不要打擾毛巾欄桿,因爲他們中沒有一個人在酒店工作。當你試圖幹浸泡的衣服時,一切都很不理想。水龍頭非常鬆動,最糟糕的是,廁所的座位上有一個巨大的裂縫。完全不衛生。當我們再次下樓時,我提到了它,並感謝告訴他們 - 但顯然不會爲我們修復。房間應該保持未使用,直到它被修復。我們兩個人之間也只有一個,小沐浴露和一個小洗髮水。你得到圖片。海底餐廳的食物是合理的,但兩年前我們在那裏吃飯時不是標準的補丁。

The hotel is in an excellent location but is rather dated. The room was a decent size with good storage, but I could not open a window and it was very hot, also the duvets are winter duvets and, again, were far too hot for mid summer. On the first evening there was no hot water for a shower and reception advised we may have had to run the water for at least 5 minutes!!