科洛奇普酒店推介

Wonderful service and accommodation for American Xpress members, upgrade upon arrival, credit for the stay and access to the lounge, we’d definitely return to this hotel … wonderful friendly services by all staff, we received excellent services by towels beach staff, car parking support team, spa staff to room service and all front desk team were super friendly and supporting … incredible welcome warm welcome for AMX members, restaurants onsite too were superb … and the “tea time” in the lounge was just wonderful … including the staff ….again we’d return in a heart beat to this wonderful hidden gem of Croatia! Room was super clean, wonderful effort in making us feel welcomed and special …Highly recommending this hotel …

We stayed here on a three night couples break. Booked a premium sea view room which was absolutely stunning!! The balcony is huge and you have the most amazing view, waking up to that every morning was well the upgrade. The room itself was huge also and very well laid out. Big bathroom with bath and shower overhead. The breakfast was lovely with a good selection. Best scrambled egg I've ever had in a hotel. The roof top bar is lovely to sit with cocktail. You can walk a lovely coastal path into Lapad where there are a small selection of restaurants and bars. We walked the city walls which if you're able to walk a good distance and climb stairs is well worth it and I'd recommend. We also booked kayaking with a stop at a cave to snorkel. The tour guide was really knowledgeable. We also done the DU zip wire where you fly like superman over the mountains and sea, fantastic! I would definitely stay at this hotel again. Spotless clean, friendly staff and gorgeous rooms.

剛剛結束克羅地亞的一周之旅，住在五星級的瓦拉馬爾杜夫羅夫尼克總統酒店，不得不說，這是一流的。對管理層和員工來說，沒什麼事情難得住他們，全都非常友好。食物美味，設施一流。所有的房間看出去的景觀都不可思議。每天提供免費的毛巾，不缺日光床（不管你什麼時候下來）。雖然你帶了很多錢，但是飲料很貴。瓶裝啤酒和可樂大概要8英鎊。帶夠錢，這裏很貴，但物有所值。我們還會再來的。

We stayed at the Royal Neptun for 1 week, it is 1 of 3 hotels forming a complex - Neptun is a 4 star and the other 2, 5 star and we could definitely see the difference. The highs, the location is outstanding, the walk along the promenade to the bars and restaurants, superb. The roof top bar and pool, amazing place to have drinks and watch the sunset, the pizzas in ‘on the rocks bar’ yummy, food and setting in Zoe was well worth the money, and the massage in the spa was one of the best I’ve had. So why only 3 stars: we checked in, other guests checking in were offered support with their luggage which we weren’t, maybe only for the 5 star, we didn’t mind but just noticeable. We walked into our room, first sight clean and tidy but then started to notice the red and white stains on the carpet, broken shower and safe, bathroom door sort of fixed. Breakfast was not a pleasant experience at all, it is not big enough for the size of the hotel, lots and lots of people walking around looking for tables, no management overseeing the flow of customers, staff moral appeared low, no one was smiling, would pass and not acknowledge you, when trying to attract attention it was like they looked through you and go in a different direction. Food ran out very quickly, all meats, cheeses etc were not covered and I could see the flies landing on it, the queue for omelettes was at least 10mins so big gathered all around where other guests were trying to eat. Pool area, as this is a family hotel was really surprised to see glass being used, 1 time were saw a glass break and a little boy cut his foot and second a wine glass broke and the stem ended up in the pool - no one was asked to leave whilst it was cleaned. This hotel has the making of amazing place to stay so hoping this feedback will help make the tweaks it’s needs.

We booked for a week for our honeymoon. We paid to upgrade our room and told the hotel we were on our honeymoon, expecting maybe a bottle of wine or something in line with the service you expect from a so called 5 star hotel. We got nothing except a dirty room with stained bedding, thick dust on all the skirting boards and frames, hair in the bathroom and filthy mirrors. We spoke to reception and they said somebody would come and clean the room, so we went out for a few hours and came back to find some macarons and a bottle of water on the counter top, with a note saying enjoy your stay. BUT the room was still the same! All they did was change the bed cover! We weren't going to waste any more time on this, you can always tell when a hotel isn't bothered about your stay being a good one. The first night we were woken at around 3am by a loud fire alarm that repeats a siren and a long message over and over in loads of different languages, via a speaker directly above the bed. This went on for ages, but as they didn't say it in English, we had no idea what it was. Eventually it stopped and we went back to sleep. Then it happened again a few day later but went on for over an hour and the whole hotel evacuated (for some people they'd done this 3 times already during their stay) When we eventually went back inside, the speaker went off again with a pathetic apology saying the fire alarm was faulty. But its in reviews dating back to June so that's either a lie, or this hotel is continuing to open knowing it has a fault fire alarm system?? Everybody that had been complaining each time it happened said they weren't even offered a free drink or anything, despite spending hours sat outside in the middle of the night several times. Typical of these massive hotel chains, once they have your money they just don't care. The breakfast is so far from 5 star, from the hot dogs and watery porridge, to the dry anemic looking fruit and rock hard beans. The whole hotel is beige with no character, just miles of corridors with dated rooms and very little signage to help you navigate around. As it's 4 hotels in one, the reception is slow and often has huge queues. The location is fine, the views are great, but we wouldn't stay here again. We have 2 days left and we want to go home already. This hotel needs reassessing for its star rating, 4 stars would be generous, and definitely not 5 stars. Dubrovnich is a stunning city, but this hotel isn't the place to enjoy it, choose somewhere else!

Never been to Croatia before but had been told good things. The hotel itself is modern, spacious and well laid out. Rooms are very comfy, lots of hanging space for clothes, a mini bar thats fully stocked, extra massive fluffy pillows, safe and a very nice bathroom. Outdoor areas are beautifuly landscaped with lots of different areas to sit and relax. 2 pools plus a small pool for children, huge amount of sun loungers plus free towels. The view from the pool area is amazing, you can sit there and look out to sea watching cruise ships go by. The restaurant is beyong amazing, we had breakfast and evening meal. The selection of food was huge. Cooked breakfast, continental and everything in between. Evening meal was the same, a huge selection. My partner is vegetarian and he was very well catered for, huge selection of grilled veggies, salads etc. The restaurant staff were friendly and would do anything to make u happy. The you lady who greated us each morning and evening was so lovely. The indoor pool and spa was perfect on the day that the weather was bad. We booked a massage, hot stone and a sports. Both very relaxing and the staff were fantastic. Evening entertainment was usually a singer in the bar which was a perfect way to end the day with. Local bus was easy to access and a short trip to the old city. There are small beaches just down from the hotel but only looked at them. I would definitely stay again. The best hotel i have ever stayed in. Thank you to all the staff for making our stay so enjoyable.

優秀的酒店,令人驚歎的景色,完美的房間,裝飾非常有品味。這是到老城區的短途巴士,這是驚人的,許多側街內有很多隱藏的寶石,我相信我們沒有找到一切。纜車是必須的。沿着沿海小路(約20分鐘)漫步到Lapad地區,那裏有不錯的酒吧和餐館。酒店工作人員和我們遇到的其他人都非常樂於助人和友好。這是我們住過的最好的酒店,我找不到任何負面,我們一定會回來的。