We were 80 persons with school excursion. At check in the receptionist was unfriendly and uncollaborative. They charged us for parking space for bus, which is not usual for the hotel guests. On the photo is so called 3 bedroom bed. Next day we were stacked in traffic and when we called to advise them that we may be late for the dinner, we've been told that we will be charged if we are late. Next day they charged us 150 EUR because some guests apparently left cose the kids were too loud. Interesting is that they didn't ask us that money in the morning while check out, we've been asked when we came in afternoon cose bus waited us in the hotel yard. When we asked for the proofs, we didn't got straight answer and two receptionists were talking different story. They tryed to get extra money out of as all the time. Several beds were broken so some kids needed to sleep 2 kids in one bed. In bathroom water was everywhere while taking a shower and in some toilets' water was pouring out while pulling the water. Those photos at Trip Adviser are made with special lance and makes everything looks much better than it is. At receive for parking, says ”Deposite”. Vegeterian dinnneer option was 1 scrambeled egg, french fries and peace of cheap cheese althout they where informed in advance that there was vegeterians in the group. 2nd night was better. Only good thing is a location.
Hotel in zona Padova nord, distante qualche km dal centro per cui consigliabile per chi ha auto a disposizione o vuole muoversi coi mezzi, meno per chi preferisce essere vicino al centro. Parcheggio ampio e gratuito. Noi abbiamo soggiornato nella zona nuova dell'albergo in una camera pulita e spaziosa. Cordiale il personale alla reception in particolare il signore in giacca e cravatta che ci ha preparato gli spritz!!! Colazione più o meno nella norma, prezzo interessante.
Europa 飯店距離帕多瓦火車站僅十或十二分鐘步行路程,很容易找到。飯店距離舊城區中心僅約十分鐘步行路程,歷史古蹟、購物場所、餐廳和酒吧都相當接近。辦理入住手續很簡單,儘管提早了大約二十分鐘,接待員還是給了我一個房間。一間雙人房,有一個獨立的空調、一個保險箱(不幸的是,當我到達時鎖上了)、充足的插頭、一個帶兩瓶水的冰箱和一間帶非常基本的洗浴用品的浴室。無線網路運作正常。然而,對於一家四星級酒店來說,有點奇怪的是,房間裡沒有咖啡機/水壺和速溶咖啡/茶等。早餐是通常的歐陸式早餐,但添加了培根和炒雞蛋或水煮蛋。一些麵包捲、麵包、羊角麵包、糕點、餡餅以及冷肉、起司、優格、麥片、果汁和一些新鮮水果。聽起來很多,但與其他飯店的自助早餐相比,其實還是少得可憐。沒有自助咖啡機(可能是件好事!),但你可以向工作人員要一杯卡布奇尼或其他什麼。他們並沒有主動詢問你是否想要一杯咖啡;而是主動詢問你是否想要一杯咖啡。你必須走近並詢問他們。同樣,當第一次進入餐廳時,也沒有說“buongiorno”或“早上好”,只是一個臉色陰沉的女人問你的房間號碼。我確實問接待員我房間裡的保險箱是否可以打開,以便我可以使用它,並承諾稍後會有人來修理它,但他們從未這樣做。然而,由於丟失了手機充電器,我還詢問是否可以藉用一個,接待員從抽屜裡給了我一個使用。接待處的另一個愉快的傢伙辦理退房的速度很快。總的來說,這是一個有點成敗的地方。接待員很好(除了沒有跟進我關於房間保險箱的要求),但早餐工作人員的態度還有很多不足之處,我無法理解四星級酒店的房間裡沒有水壺。充其量是一家普通酒店,在我看來更像是三星級而不是四星級。事實上,我在義大利住過幾家比這個地方更好的三星級飯店。明顯好轉了!
This hotel has a great location. Across the street from the basilica of Saint Anthony and about a 15-minute walk from many of the other sites (the duomo, Piazza dei Signori, etc.). The Orto Botanico is only a few minutes away. The rooms are simply furnished but spacious and clean. The bed is comfy, the breakfast is substantial, the staff friendly. I'm giving it extra points because the price is so reasonable. My three nights, including breakfast, cost just 252 euro.
Before our trip I read a lot of comments that hotel is pretty old and tired. But when we arrived we realized that hotel has been renovated. All the rooms are modern, fresh and cozy. Hotel has good parking, tasty breakfast on the last floor with the nice view. Rooms have comfy beds and balkonies with the good view. Location is not far from the city center and train station. From the last one you can easily reach to Venice. Staff was very helpful and friendly. I can defintelly recomend this hotel for couples and families with kids and grand parents.
TTYKLThe photos of the hotel internally is nothing like it is now so don’t expect what you see. The staff were exceptional, friendly, accommodating and very helpful. Nothing detrimental on their behalf and our room was clean, spacious and the bed was very comfortable.Aircon was ok but doesn’t go below 20 so I think the summer temperatures might have a struggle. However! The wellness centre is closed completely. The pool is closed. for private functions only . The bar closes early. Breakfast is …..well the reviews were not wrong. We tried the restaurant….when it was open ( closed during our visit more than once) set menu, costly and …..like the breakfast, lacking in quantity. The bar has no ambience and the chairs are boardroom style and uncomfortable. This is not our first BW hotel stay but it very nearly could be.
訪訪客The 1980’s called and want their hire back Ok folks. Listen closely. Their hotel either has the heat on the air conditioning. They only had heat while we were there and the rooms were very hot. Like you can sleep hot. So naturally you open a window. Hello mosquitoes and street noise!. It never cooled down. Horrid nights sleep. (I did ask for AC but they said no) So if you enjoy camping this place is perfect! The room was clean and the location was very good. And they don’t have showers. It’s a tub you have to squat down to shower. So I do NOT recommend staying here. Padova is very cool though.
My wife and I visited Padua for the first time for three nights starting Thursday Sept 12 and checking out on Sunday Sept. 15. modern conveniencs. The hotel is centrally located and convenient to the historic center. It is also very clean and up to date with modern convencies. There are a number of excllent restaurants within easy walking distance. The staff especially Sergio was very helpful and professional. When we checked-out it was my birthday and they very thoughtfully gave me a birthday note with a bag with two jars of munchies, very nice gesture. We recommend this hotel highly and would definetly stay here again.
訪訪客The hotel os located in a very calm and nice residential area, beautiful buildings. Quite close to the city center and the old town. The rooms exceptionally clean and comfortable, newly refurbished. The staff is helpful, friendly and easy to talk to. Great stay in Paduva!
My 3 girlfriends and I booked this stay for a week in Padova for the holidays. Despite the room being of decent standards and the expected breakfast being sufficient, the service was unsatisfactory and distasteful. The room we rented was supposed to be 2 single beds and 1 double bed. Due to a switch of one guest for a night, one single bed's sheets needed to be changed. To our surprise on coming back to the room at the end of the day, we noticed that the single double bed was changed to two single beds. This was done with no previous informing or inquiry. When we asked the receptionist the reason for this change, she denied our claims stating there were always 2 single beds. Now, how do 4 whole individuals remember the type of bed wrong? Did we all get amnesia in less than 24 hours? Well, according to the receptionist, we were lying and there were apparently 4 single beds all along, even though in our booking it said 2 singles and 1 double. We stated clearly the exchange of a guest and presented each guest's ID. Was our bed arrangement changed because of the primitive/baseless thought that black guests will bring in extra people to sleep in the room for free??! We will never know. Additionally, we had various hostile interactions with no prior provocation. The least a visitor expects from the stay they paid for is a basic, respectful and polite customer service. My friend reviewed on *********** to express her discontent with her experience and this is the response we got for our stay: ”Dear Juliette, we are very surprised by your review. First of all, nobody of our staff can be considered ******: we are a work team composed by people from South America to Germany, from Italy to Bangladesh. None of our staff members have ever had problems of racism one with the other or with our guests. Second, the room you booked was exactely the room we assigned to you: you ask for a 4-beds room with one large bed and 2 single beds, and that was the setting of the room. We also agree in making a change of linen because one of the guest was leaving the second day, replaced by another one. So we do not consider ourself not collaborative or not paying attention to the needs of our guests. In the end, we are surprised you didn't enjoy your stay with us, but fortunately for you Padova has plenty of hotels that will guest your next vacation. Kind regards, Elena M. - Back Office ” Absolute lack of professionalism and self awareness to say the least. If they want to do better in this industry they need to instruct their staff on putting their personal biases aside and stick to doing their job objectively. Overall, would NOT recommend this stay for non-caucasian individuals.