A four-star dreaming of being a two-star. I am sure that, maybe in its heyday, Hotel de la Ville was a prime business. Clearly, those days are long gone. The rooms, the corridors, the building in general is clearly dating, but management resorts to one of the oldest tricks in the trade: keep a decent lobby, just to save face. Quite large (50, 80 even 160 people) overnight groups from places not known for their high sanitation standards travelling on low-cost tours along with guests more used to hostels than hotels, some of them carrying huge dogs, seem to be its market niche. Imagine. In all fairness, Hotel de la Ville delivers the quality corresponding exactly to the price it charges, thus meaning: cheap is cheap and a four-stars, in reality, is a two-stars. I should not complain either about a €3 breakfast even if it includes staled cornetti, runny scrambled eggs, expired milk, badly kept yoghurt, awful coffee and ¾ foam, rather cold capuccinos or a $80 room with bad housekeeping. To add insult to injury, Hotel de la Ville is located in a tough neighborhood where strange, suspicious characters from a shelter next door continuously hover around the property, especially at night.
Hotel prenotato da amici. Ha grandi potenzialità ma è stato lasciato andare. Le testate del letto ultra consumate non fanno un bel effetto. La pulizia è al top. La colazione lascia a desiderare, in stoviglie di carta (!) Peccato perché il posto è ben collegato e vicino alla Fiera, e con ampio parcheggio. Le receptionists sembrano un po' cadere dalle nuvole quando chiedi qualcosa.
False advertisement, even now it still says the spa and wellness centre is open… IT IS NOT. Quite frankly the manager was rude and very unprofessional and didn’t want to help resolve the issue, all they wanted to do was take my money and not refund me as I booked this hotel mainly for a spa centre experience. Gym is very dissapointing also. Can’t really be called a gym just a box room with not much in Rooms were messy and shower head kept falling off, spraying water everywhere. Wi-Fi does not work either in our apartment. Just a horrid experience from the moment we arrived, the manager Venessa was very disappointing!
Highly recommended hotel, a couple of meters from the main place in the old town. Rooms are large and comfortable, breakfast was nice and the staff helpful. the only negative point would be that this can get busy and there is often waiting time.