Amazing hotels! It's a must book! We stayed here in May 2024. The customer service was really great and they even gave us a car ride to the monkey park. The room was fantastic and had an amazing view. I would highly recommend if you're coming to see the snow monkeys, to book this hotel!
Bbb travelsLoved the hotel! It’s old, yes, but clean and well maintained. The proprietors were also really sweet — when there was a large tour group in the dining hall, they offered to shift us to the lounge instead. Perfect location for ski in- ski out, and really delicious breakfast and dinners :) 10/10 would return!!
訪訪客This is the sixth time I have stayed here and it did not disappoint. The care demonstrated by Mr and Mrs Yamada left no need of the traveller unanswered. The rooms have recently been renovated and have very simple but very classy appointments. Beds are large and comfortable. Views of the stream are excellent. Yukata and geta allow for an authentic experience in the backstreets of onsen. Japanese food in general rarely disappoints but I’ve never had a better kaiseki dinner or their breakfast. Courtesy shuttle to and from station and Monkey Park is icing on the cake. I cannot fault Shibu Hotel
TTanin PhannithiEasy to go to Giant Ski Area because there is a slope to ski area directly. But I don't recommend for beginner to go ski area from this slope. And you can't go back to the hotel from this way, you have to go back by gondola to Yamanoeki and walk 300m. Too far if you walk with skies or snowboard.
Yukata is not free of charge, you have to pay 300 yens for rent. There is a shower room in your room but you can't use it because there is ONLY cold water(hot water doesn't work).
Some breakfast menu is not enough for customers. But dinner is ok.