將軍馬里亞諾阿爾瓦雷斯酒店推介

Location is student's town near university. Very kind staff. Strongly recommend.

The property is clean but lacks a lot of things which we found during our visit as under: 1. The lady all-in-one staff at the property lacks hospitality skills, she speaks to the guests as if they are doing a favor by giving a room to the guest for the tariff they are charging. 2. The property pictures look beautiful but the reality of the surroundings outside the property is sad. The property is good. The property is far from the city centre and transportation is a bit of a challenge. 3. We booked for a single standard but due to oversight we booked the room with a shared toilet upon reaching the property when we realized our mistake we were told that if we needed an attached toilet then we had to upgrade the room by paying additional Php.300 which we agreed but later we realized that the lower end room had TV but this upgraded room is without TV. 3. The property shows a ”Kitchenette: in all rooms and the pictures on the property listing also show cooking utensils, a kettle, and a microwave but we did not find the cooking utensils and we were told that cooking is not allowed in the rooms and we should not use the microwave oven also too much. refer picture. 4. There is no wardrobe in the room. A small clothes rack is provided which can accommodate only two towels weight and anything more than that will damage the rack itself. There is no luggage storage space as mentioned in the listing. 5. No towel hangers or any kind of racks or hooks in the bathroom for clothes and towels. Refer picture. 6. We were provided a pair of slippers of two different colors and different sizes, refer picture. 7. Listing says 24-hour check-in/out but we were told at the property that check-in/out is at 2 p.m. and left before 12 noon. 8. Last point is that the property is very far from the main city center and there is no proper food & beverage facility around the property at least for 5-6 km radius. I wish to inform the property management to take the above comments in a constructive manner and work on them and make changes to the listing and also look at improving upon the points and not take them otherwise and reply as they have done to many comments here in a very unprofessional manner. I have been a hotelier myself for the past 34 years and our first rule always was ” The guest is always right”. However, Thank you Palines Management for accomodating us and providing us with your available services.

這個地方說可以退款,但不是,他們不適應任何東西,我把預訂的日子混在一起,他們不會把幾天推回來,只是1.我要求保持它,只是把它推回來一天,諾。他們是騙子,爲了錢而參與其中,而不是客戶滿意度或對任何人的包容。我讀了其他評論和地雷,甚至不是最糟糕的。相信我,每天多付10美元,在街上得到1000倍更好的服務和質量,我多付10美元入住海灣葉,omg游泳池,免費自助早餐...太棒了

我們有一個可愛的住宿!乾淨整潔的房間,喜歡這裏的氛圍,但房間裏提供了一些酒店海葵,需要去前台拿。另外,房間的燈光相當暗。很棒的體驗!工作人員非常樂於助人,他們的服務很棒!食物也超級棒。想在不久的將來再次入住

它沒有正確清潔。應該正確清潔浴室和床鋪，這在酒店中是最重要的，因為人們留在那裡休息以獲得舒適的住宿，乾淨的浴室和床鋪是必須的。