發掘洛伊薩的住宿推薦

Arrival: Staff member at gate could not identify me by name but eventually was able to confirm I was a guest when providing confirmation number of my booking. Staff at the entrance of the hotel extended a warm welcome. Ambassador Bonvoy recognition: upgrade to a larger corner room. 2pm late check out request honored. Continental breakfast buffet only - the only St Regis property I have stayed at that doesn't extend the full buffet as part of the elite breakfast benefit. Room was large and spacious with a tranquil outdoor patio area that unfortunately was impacted due to the loud construction noise from new buildings being erected on site. Thankfully the room had very good soundproofing so while the outdoor area couldn't really be used during the day, at least the interruptions weren't a problem when indoors. Good space for work or dining though a lack of chairs for relaxation especially given the outdoor area was off limits due to drilling. Loved the massive bathroom space. The spa area is lovely and the staff are very nice. I had booked a fairly expensive spa package well in advance and arrived half an hour early for it. Upon arrival I was told that the two nail treatments I had booked would not be happening. I understand that stuff happens but they had almost the entire morning to contact me about it. They extended a discount for service recovery, which was a nice gesture for the inconvenience and were flexible about adjusting the remaining treatments so I could maximize preferences. I ordered food and drinks at the bar. I didn't have a reservation and even though I just planned on being quick and arrived before opening, I was not permitted to sit at any of the tables (all reserved) and could only sit at the bar or outside. I found sitting outside with food to be fairly stressful with the opportunist birds that you have to keep watch out for so I preferred to be inside. By the time I left only 2 or 3 tables were occupied. It seemed silly to refuse to seat someone who was going to be quick because tables were booked for later. The food was surprisingly tasteless given how much oil appeared to be in it. The bar tenders were consistently helpful and the service was excellent. Overall a nice property with some imperfections that probably aren't material to management because they are crazy busy with enough guests as it is.

Beautiful property with a phenomenal staff. The vast majority of the staff are very friendly and helpful. Highly recommend asking for Luis Carrasquillo at the “Waters Edge” restaurant. He went above and beyond to make me and my husband feel like we were his only table. He treated us like family. He was a pleasure to see every morning for breakfast. He would remember our drinks and have them ready for us! Amazing service with a smile!

我們在去英屬維爾京羣島的路上住在這裏,回來後。在路上,我們在航班之間有大約8個小時,晚上很晚才到達,酒店就在很短的步行距離內。在一個舊的未使用的終端裏,有點奇怪,但是那裏工作的人很好,我們的房間很好。它好像最近更新了。第二天早上我們吃了包含的早餐,這是典型的包含早餐,但也做了點煎蛋卷,這很好。從英屬維爾京羣島回來的路上,我們住在那裏,因爲我們有5am 的航班。飛機這麼早的時候步行到機場超級方便。我會作爲度假目的地留在這裏,沒有。但是我是否會再次留在這裏,作爲一個超級方便,乾淨,可接受的住宿,就在機場,是的。

我們在Courtyard Isla Verde的住宿是在春季假期3月31日 - 4月3日房間過時,有一股香的味道立即從電梯出來,唯一的一天,我們得到了客房服務管家偷走了我孫子的Apple Watch,我們翻了翻房間倒掛尋找手錶當這是向值班經理報告時,他們非常不關心,似乎我們是在撒謊,他們告訴我的女兒第二天保安會回來後,他們從來沒有回來過。女兒必須積極主動,再次打電話給他們,然後她和管家主管交談,她說她不知道這件事,只是在我女兒要求 Valet 滑倒顯示檢查和退房時間,以顯示保安的負責人來了。和我們交談,我們從上午10點到下午6點左右離開,手錶最後一次在酒店登記在1:45,我們當時不在那裏,安全主管的女士繼續說,爲我們的房間提供服務的人把它打掃乾淨了。與此同時,手錶神祕地消失了,但也說管家已經和他們在一起了一段時間了,我們已經一個星期了,我們沒有得到我們的電話和投訴到公司辦公室的迴應,我們的保安女士帶走了我們info 小心這家酒店不僅員工偷竊和撒謊,需要重大更新我們住在816房間小心陽台欄桿鬆動,他們有兩個婚禮招待會週五和週六晚上,大廳是接待處所在就在816房間的陽台下面,音樂持續到深夜的凌晨

溫德姆大里奧馬爾是波多黎各最好的地方!頂級的服務,優質的食物,優質的服務和美麗的海灘和游泳池。靠近渡輪,法哈多和盧基略。這是我第二次去那裏,我會回來。