Been to turkey 15 times but this time we thought we would have a change and stay in kusadasi .we have stayed at many 4/5 star all inclusive hotels so had had high expectations at the koruma de Luxe.on first impressions on arrival all seemed good quickly checked in and on our way to our room on 6th floor with sea view room as booked.amazing views from our balcony,room looked a little tiered and no were to hang your coats or shower robes up.opened the fridge up to have a look in and to my surprise only water,pop,in the fridge,in all the other hotels Iv stayed in always had a couple of beers in and no milk in the room if you want to make a drink. Unpacked our clothes plenty of space in the large wardrobe and put our valuables in the safe and went for a walk around to see were everything was . We were aware that the local drinks are only included in the all inclusive so asked for a bottle of efes which is local beer and one I always drink in turkey but was told that would cost me 230.00 Turkish .a bottle of corona would cost 420.00 Turkish a bottle so I went for a glass of efes on draft not a nice drink at all tasted as though it was flat and after 2 glasses couldn’t drink anymore so we ended up going out for a drink throughout the day and bought some beer for the fridge in the room.unless you drink wine or spirits and don’t want a big bar bill this is not the place for you. We went for something to eat on the evening and the food always seemed to be cold and more a less the same choice every night so sometimes we eat out .we met a few friends that had the same thoughts as us and couldn’t believe how so much was chargeable even though it was classed as all inclusive.it is a real shame because the views were amazing over the sea and most staff were very nice and friendly and is a perfect location and only a 15 minute walk to town. Because of all the extra charges and cold food I wouldn’t stay here again unfortunately and you had to sit outside for your evening meal so had to put a jumper or coat on to keep you warm if the temperature drops.
Hospitality is poor. Not value for money.
Room was ok, with no view. We could see from the room a garbage truck on the street as the room was on ground floor.
Requested for the room with sea view if it is available. The person at the reception told that rooms are available with sea view, but you have to pay £50 per night extra.
Breakfast ok, not much variety. Charging extra for fresh orange juice, which is again ridiculous for a 5-star hotel.
Having recently spent 9 nights in Kusadasi with my beautiful wife of 25 years anniversary. We spent our honeymoon there although it was in” Bitez” back then, other times it was ”Golden Day Wings” now since closed, sadly. We spent the holiday in the Shuan Seaport360 Hotel (room 312). This was our first time staying here at this hotel, so we were a little apprehensive. There was no need to be as on arrival close to midnight, we were met by a very warm and friendly night receptionist by the name of ”Can” who had excellent Englis and could not have been more helpful and reassuring to us that we would enjoy our stay with them at the ”Shuan ” this set the theme with all the staff. On our first day there, we met Yasin as we entered the lift. He enquired how we were doing and then introduced himself as the hotel manager. We were blown away by his beautiful manner and kindness, especially his genuine interest in knowing about us and our visit to Turkey. He was so assuring and assured that this left us with no doubts about the remainder of our holiday. His kindness permeated down to all his staff. He certainly is a Hugh asset to the hotel. Our room was excellent, spacious with a fridge, tea/coffee making facilities. Air conditioning was excellent. The fridge had complimentary water, and every day was restocked. The fridge worked perfectly. The bathroom was good, and the shower was excellent, with great pressure and not fixed to the the wall, thank goodness. The view from our balcony was spatucular. You could see the beautiful marina / beach and the cruise ships arriving into port and departing. (Couldn't ask for a better view) There was a 24-hour reception, and safety was the hotels' utmost in security, so we felt very safe. Walkability to the marina, beach, shops and restaurants was just beautiful and very safe, the Turkish people are lovely. Food and drink at the hotel was lovely. Breakfast was buffet style, hot and cold, and so plentiful, enough choice to suit everyone needs. Note worthy details; I have a bad knee, and my husband has some issues with his back, we found the bed, fridge, safe, and toilet a little on the low side but it didn't hinder us (bed very comfortable) Taxi ride back to hotel is recommended after an evening out as is quite steep up the hill to the hotell, cheap at €4.00 and safe Thank you, Suhan Seaport 360 Hotel and all the staff who made our holiday a pleasant and memorable time to cherish. D.L Dublin Ireland