Cape Neddick酒店推介

There were a few things I liked and did not like about this Best Western. I'll break it out into sections: THE ROOM- Decent size and room for a family of 4 to move around, Free Wifi, 2 chairs, and a table, Fridge, microwave, closet with iron and ironing board. Beds and pillows were comfortable and the AC worked well. Bathroom was your standard one and clean. What I didn't like was the chairs had been overlooked and there were lots of crumbs and a part of a plastic wrapper on it. THE POOL: The pool was a decent size- 6ft. deep. A little cool for an indoor pool, but not bad. It was Handicap accessible as well. We swam right before they closed and they did end up running out of towels for the next people who came in after us. BREAKFAST: The breakfast had multiple hot food items as well as your typical continental breakfast options. I did stay at a different BW the night before and that one had a few more hot items, and a hot drink machine that offered many more drink choices, but the only thing we really missed from those was the hot cocoa. The breakfast overall though was decent. It filled us up. It was worth advertising that breakfast was included. HOTEL APPEARANCE: small lobby and convenience shop. The lobby did have a slight odor, but I think it was from the pool which was right next to it. There was a large breakfast room, I did have a hard time finding the stairs. We don't know where they were, but we also didn't look too hard. Also the carpets throughout were very faded and the hallway needed another vacuum. But I tend to judge hotels by their carpets, and their carpets just seem worn, tired, and dated. The carpets could use a refresher but that part doesn't change the function of the hotel. LOCATION: It was quiet, while also being near a road that had lots of restaurants, supermarkets and pharmacies. (which I needed to use). Very convenient to the beaches and outlets. STAFF: I didn't really interact with the staff, however when we passed in the hallways every one of them greeted us in some way. OVERALL: I give this a 7. It would have been a 9 if the room had been a little cleaner and the pool a little warmer and maybe just a couple of other options at breakfast. I am comparing this to the other one I stayed at in Scarborough the night before and I did prefer that other one. If I hadn't been there, this one might have scored a little better.

説實話，酒店的環境那的確相當不錯，酒店的海景非常震撼，在炎熱的夏天去到這也是避暑，還可以看到日出，晚上的月光也很好看；但是的確性價比不夠，在這個價位來説的確不太值，房間很小。而且房間的羽絨被會掉羽毛，睡的會打噴嚏然後總感覺自己吸進去了一點很不舒服。 服務：在這個價位的酒店來説也是一般，中規中矩，要不是景色這麼漂亮可能會覺得不好，我住的那個房間的電話也是壞的，打不通客房服務，無法在房間訂餐。 設施：酒店裡沒有自助早餐，單點的早餐性價比低，而且不好吃；不過自助區的咖啡茶蘇打水還有鮮奶還是不錯。龍蝦很好吃，點了兩衹兩磅的，66刀一衹，很大。 關於泳池的話有温泉，應該可以看海景小小的池，不過泳池都是在九點後才開門，感覺有點太晚了，關閉是在晚上十點鐘。 還有入住時間是在下午四點太晚了，然後退房時間又在上午11點又太早了。

Pros: Everyone who works there is polite and friendly. The second room they put us in was clean. Cons: A little too laid back, IMHO, when major inconveniences occur to the guests. My husband and I took a last-minute trip up to Ogunquit hoping to mix work with a romantic few days. We booked a queen suite with a jacuzzi. There was some odd, sticky substance on the painted rail of the jacuzzi. Not a big deal, but it looked like something someone might get charged for doing so we told the office. They did offer to clean it up. It was a beautiful room beyond that, so we weren't too bothered. We turned on the water -- and it was brown. We ran it for a long time and it lightened to a light brown, but bathing in it wasn't tempting so we filmed it and called the office again. They moved us to essentially the same room but with a king bed. This room was also nice. The problem? No hot water. They offered to move us again, but to a room without a jacuzzi in a building that did have hot water, but they said the water issue was being worked on and would hopefully be resolved quickly. Since we'd already moved once and were only staying two nights, we stayed in the second room. The hot water returned by our second night at the hotel so we were able to finally use the jacuzzi and shower. We did talk to the manager about our experience, but my husband and I didn't get angry or complain loudly because that would have ruined the vibe of our romantic getaway. This isn't a hotel I'd return to, however, since they don't step up when things go wrong to ensure guests are happy. We probably could have made a real stink and had some money taken off the bill, but when customer service is good you don't have to. A free dessert from the bar. Something small sent to the room. Or a discount for the inconvenience of not being able to use the jacuzzi or take anything but a cold shower. These things make a difference. My husband and I travel frequently and realize that things go wrong that are often out of the control of the hotel staff. When that does happen, it's a chance to show guests they're valued. OR show them that they aren't. We didn't come across anyone who was rude and luckily there were empty rooms we could move into when we had brown water. However, if there hadn't been empty rooms, I doubt the hotel would have done much for us. Maybe that's why there are empty rooms.