Cortland West酒店推介

棒棒噠！下次還會選擇！

I stayed with my husband at The Best Western Plus, Finger Lakes Inn & Sultes . We checked in on July 5, 2024. The hotel was very clean, All the staff were very kind and very professional. The free breakfast was very good, the food and fruit was fresh and the breakfast staff person was very friendly and made sure the food stayed stocked hot and ready for the guest. I look forward to staying there soon again.

早餐非常簡單，提供到9點結束，有停車場，基本都是到這裏中轉過一夜的。入住退房很快，一共二層，沒有電梯。

是一個嶄新的酒店，純美式的設計。二層建築房間寬大，床也寬大。浴室也夠大。房裡還有一個巨大的冰箱。微波爐。有洗手洗水槽。停車免費。在這個小鎮上算是最佳選擇了。酒店後面有一家好像是肯德基還是麥當勞？馬路對過就是一個小型的購物商場，什麼都有，可以去買水果和冰淇淋吃。小鎮的舊的鎮中心要開車幾分鐘，但目前在修，看不到人。

我們和我們的棒球家人一起在這裏住了2晚,參加比賽。位置很好。就在出口下,離球場大約13分鐘。工作人員超級好,樂於助人。107房間偶爾有廁所沖水的問題,他們願意移動我們,但我們一直在嘗試,最後衝了。所以我們住了。房間很基本,但用層壓木地板很好。牀還可以,但枕頭不是。令人驚訝的是,客房服務確實每天刷新您的房間,我們沒想到。由於新冠肺炎襲擊,其他主要酒店品牌不再這樣做。否則,這對我們需要的東西來說很好。

我住過很多智選假日酒店,總滿意-不算太貴,基本,標準,不錯。但是這個在科特蘭看起來有點小。衛生間洗手池的水變得暖和但不熱。淋浴的水會變熱,但還不夠。淋浴的水流就像水槽或浴缸一樣--非常舊的淋浴頭,因此它會流到地板上。你可以說這是一個長期存在的問題,因爲填縫是在水流出處的牆上,即使是垃圾桶,洗髮水和護髮素看起來也小了一點。沒有長長的辦公桌可以放置你所有的東西,沒有行李架,角落裏有一個卡桌大小的桌子,有一把椅子,三條浴巾而不是四條等等。對於一對旅行的人來說,感覺很簡陋。但要積極一點,工作人員熱情地歡迎我們,禮貌地,牀很舒服,也很安靜。不是一個壞的地方,但可以利用一些增強。

So, my husband and I are die hard Comfort Inn/Quality Inn/Clarion Inn fans - and we had stayed in this hotel about a year ago. To say this was disappointing (and a little disturbing) is an understatement. Unclean ~ it is really is substandard at best. The hallways did not see a vacuum (or it isn't working properly) over my entire stay (of 2 days). The hallway carpet had pieces of it missing, and the wallpaper was peeling off the walls in the hallway as well. Lighting left something to be desired and I was put at the end of a dark hall. I was put in Room 123 first. Wow, just wow (and not in a good way). There was a black mildew in the toilet boil (obviously had not been cleaned in weeks). It had not been vacuumed and the microwave was lopsided (looked like the feet had been stolen off one end). It had an odor, not sure exactly what it was - perhaps the mold in the toilet bowl? It was sensory overload (all the noticeable issues) that I called corporate. They told me it would take time to refund my money (didn't say how long), and that they could book me in the Clarion Inn (next door), but I would have to pay for that immediately - (no transfer of reservation) and that they wanted me to talk to the front desk. I was concerned about not getting a refund on the room and then paying for another room (had issues like that happen in the past with another hotel chain, so I was unwilling to take that chance). I called the front desk and I was offered another room (across the hall) - room 124. This room was a bit better (I accepted it because by now it was late and I didn't want to have to pay twice for this weekend without assurances that I would be fully refunded). This room had mold stains on the ceiling and it also had an odor (though, not as offensive as the first room). Room # 2 had the slowest flushing toilet ever to a point where I thought I was going to have to call front desk again. Due to travelling alone - it being late - and my being exhausted (from a full days activities) - I made the best of it. There was another gentleman also being re-assigned a room last night at the same time as I called the front desk (on the first floor) and I overheard him comment to someone he was talking to on his phone. I would not recommend this hotel to solo female travelers. I really felt uncomfortable here. I would not recommend this hotel to anyone who values cleanliness. They really need to have quality control - or a ”mystery guest” who can assess their level of service/care. It was lacking. I would not recommend this hotel to anyone who expects dated to be at least maintained. Mold, stained ceilings, missing pieces of carpet, and peeling wallpaper. I realize this is a 2 star hotel - so I did not go into this expecting a Marriott. I do manage my expectations! However, the quality at the Quality Inn has gone down hill markedly. Here's another thing I noticed. During the day the parking lot was EMPTY while the nearby hotels (bett