都柏林酒店推介

Decent room friendly staff great for the price. Went down to see family for the fourth

真的是最舒適的牀和枕頭。全新的牀墊。很乾淨。非常友好的工作人員。前台的Kris和Lucy很親切,樂於助人。房間是“有點累”的穿着。但不是一個擔心。真的是超值。有我們尋找的一切 - 乾淨,舒適,安全和安靜的地方,在我們的公路旅行過夜。

Staff is very friendly. Good breakfast but they require you must eat it in the dining room, not take anything back to the room. That's a bit restrictive in our opinion. Think that one over, management. Very comfortable beds.

我真的很喜欢待在这里，因为失去了我的家，我已经在这里待了大约一个星期了，即使它不一样，我的头上有一个屋顶感觉很棒

I called to book a block of rooms for an upcoming family reunion 5 weeks ago. I left a message with Elaine who was unable to provide me with the information requested stating I needed to speak with the GM James. Some I had not received a return call I called again a couple of weeks later. Still no information was available on my request. I called yet again this morning. James (the owner) was at the location but was too busy freeing his face to answer my call. Instead he provided Elaine with the information I was seeking ($159 per night for a block of rooms) which I thoght was excessive. I requested to speak directly to James since I had placed several calls and waiting to speak directly to him. To quote James ”I am not selling my rooms at a cheap rate if you can book them today on the web for a lower rate” In speaking with James; he was the most rudest person I've every spoken with in hospitality! When asked for his bosses information he quickly let me know that he was the owner of this and other franchisees in Georgia wi operate under the name of PACK MANAGEMENT INCORPORATED. James provided me with other hotels within the area which indicated he did not want our business. To sum it up, my husband and I have been a platinum elite member with IHG for over 25 years. What that nabs is we have exclusively use this chain of hotels for many stays throughout the US and abroad. I have never been spoken to in this manor by anyone in the hospitality and I will not tolerate it now. Due to the hotel being a franchise, I contacted Holiday Inn Corporate office who oversees the franchisees and filed a complaint. Keeping in mind that when you're operating under someone else's trade name, in other to continue, their standards must be met otherwise their are consequences for your failure to do so. By the way, I had taken the opportunity to read to corporate other negative reviews posted as I filed my complaint! Satisfaction guaranteed!