哈蒙德酒店推介

We stayed at the Marriott Courtyard in Hammond Indiana from 9/29/23 to 10/3/23. We're loyal Marriott customers, but this stay didn't measure up to Courtyard's standards. (We realize that the hotel is in the middle of being redecorated, but our problems had nothing to do with that.) We checked in at midnight on Friday after a long flight delay. The bartender in the ”bistro” told us that breakfast would be served until 11am on Saturday. However, the next day they closed at 10am and we missed breakfast. Would it have killed him to consult some official listing of their hours, instead of just guessing? (However, many thanks to the guy who took pity on us on Saturday and got us some cereal and fruit and leftover coffee, even though they were officially closed.) Speaking of cereal, how is it right for a Courtyard to gradually run out of Kellogg's cereal over the course of a 4-night stay? The first morning there were only two boxes of non-sugary cereal, one (1) Raisin-Bran and one (1) Rice Krispies. We ate them. Then after that first day, it was all sugar-coated so we couldn't have any cereal. Over the following three days there were fewer and fewer little boxes on the shelf. Had they ordered too little? Was it somehow impossible to replenish their stock? On the first day there was fresh fruit in cups for sale. It was good. The following days the unsold cups were STILL in the fridge for sale, no longer fresh. Hello? You have to throw away the old fruit when it doesn't sell, and prepare fresh new fruit for your customers. Our room phone never worked at all. We asked at least twice. We understand that there may have been a good reason for it being out of order. But good customer service would have included a little note saying, ”So sorry, the phone can't be repaired because _____. Have a nice day!” instead of making us wonder if they were even trying to fix it. Likewise, on the first day the desk lamp didn't work. We had to ask twice and it finally worked on the third day. Why didn't they notice that the desk lamp and the phone weren't working and alert us before we checked in? The first day, we asked the cleaners for some extra coffee and hand soap for the sink, and also for hand lotion of which there was none. They said yes. However, not only didn't they give us any of this, they never serviced our room at all. The next day we specifically asked the desk clerk to get us coffee, and hand lotion and hand soap for the sink, but they only got us a small bottle of hand lotion. No coffee. We've never stayed in a nice hotel before that did not automatically stock the bathroom sink with hand soap and hand lotion. And coffee. The first day, there was no liquid soap in the dispenser in the shower. How is that even possible? The cleaners simply need to check the dispenser every day. That's the only reliable system for ensuring that the dispenser will not run out. The third day, although our room was serviced, the cleaners didn't replenish our coffee

我在查特飯店的這間公寓裏停了下來,當時正在出差。我選擇這家酒店是因爲我住在該地區大多數酒店,例如沿路的三個萬豪酒店、全新的假日快捷酒店和漢普頓酒店,因爲它就在Byway Brewery的隔壁。我選擇這家酒店的一個原因是價格。該地區的大多數酒店都非常高。那天晚上(會議?沙丘?)。評論似乎也對這家酒店來說相當不錯。首先,這個酒店離人跡罕至的小路有些遠,在高速公路旁的小凹室裏,但在一個安全的地方,所以只有一顆星星。距離星巴克、JJ魚和雞店還有兩分鐘路程,而且距離沃爾瑪和卡貝拉斯也只有兩分鐘路程。從地理位置的角度來看,它位於一個安全的大院內,停車場很多。我很容易就入住了這個大酒店,並得到了我預訂的特大牀房。入住無縫,工作人員非常好。我拿到鑰匙,去了我的房間。房間本身沒什麼特別的,有一股的黴味,AC/Heat單元有點吵。傢俱裏有一些碎屑和凹痕,地毯看起來老舊,房間本身有點沉悶。我的浴室一塵不染,很乾淨,所以這是優點。我確實睡了一晚好覺。健身房還行,沒有人使用,它確實需要現代化。最酷的是它就在泳池邊,這是酒店的主要景點。實際上我沒有使用游泳池,但裏面擠滿了孩子和大人。早餐是種省錢的享受,有多種選擇供熱量計數器和那些縱容者使用。食物新鮮,準備充分,早餐區的工作人員很細心,需要時可以重新補充食物。優點-位置,價格,游泳池缺點-有點累,需要整容,健身中心還可以,但可以使用現代化,沒有USB接口,很難找到插件的地方,而且wifi還可以,沒有火辣辣的,但我能夠衝浪和發送電子郵件。我會再留在這裏嗎?我可能會再給它一次機會。

開車去佛羅里達旅行時住在3家漢頓酒店。這家沒有達到希爾頓的期望。從我開始,我從來沒有提供瓶裝水作爲銀會員。然後情況變得更糟。最後一分鐘我們被告知游泳池沒有服務。淋浴的水充其量不溫不熱洗布都看穿了早餐除了燕麥粥太糟糕了炒雞蛋土豆泥質沒有味道土耳其香腸像磚頭橙汁沒了,沒有做華夫餅,所以可能還可以。淋浴的排氣扇不起作用。我對希爾頓的期望更多。我們在途中又住了2個漢普頓,他們很好。

Easy access to interstate. Check in was easy and welcoming. Clean everywhere. Room was spotless, except for a faint wiff of cigarette smoke entering room. But nothing that upset us. Air conditioner did make a noise, but we don't like a silent room. Very dark also, which we like. Bed was beyond comfy. Bathroom well stocked. Breakfast was typical good quality HI always provides. Breakfast area staff were great.

很棒的體驗,工作人員非常樂於助人,反應靈敏!廚房水槽有一個重大問題,一旦通知,立即解決!已經hre幾個月了,從管家一直到經理,與工作人員建立了熱情友好的關係,一路反映着同樣偉大的禮貌態度!這就是爲什麼我延長了住宿,因爲他們讓我很舒服!