蘭辛酒店推介

Horrible, was charged twice with the accidental charge. one was updated without the accidental charge and then i called the desk and they said they only seen one charge but sometimes that happens and they can’t do anything about it. called my bank and was told it had a hood in it by hotel and could take 90 days to return to my account. $300 out. i will never come back because after calls and e-mails the customer services ignore me and do nothing. just stealing extra money i need for my 3 babies. do not stay here unless you want to be double charged.

這是一個好的萬怡酒店,但需要一些注意。我們被給予房間就在二樓,就在餐廳,並被引導到房間的最快路線。但我們沒有被告知,房間位於電梯對面的整個物業,這意味着我們前面有一個很好的徒步旅行,因爲物業是U型在二樓。另外,早餐很好,但餐廳的桌子都很髒,雖然房間不擁擠。

We were a long term stay due to water damage in my house. During our long term stay of over a month, housekeeping came to my room exactly twice and my daughter’s room exactly never. We ended up washing our own linens and towels because even when we asked housekeeping to clean the rooms, they never did. Imagine a carpet not being vacuumed for OVER A MONTH! With children and pets! Sorry but this is disgusting and probably a health code violation. Short staffed or not. Are we supposed to purchase vacuums and do it ourselves just like the laundry? Maybe we should get paid for doing the work of the staff. Then they are trying to charge me damages and extra cleaning fees. While I was there, there were also long term guests from Amazon staying there. We met and became friends during the socials. They also have stories, and are willing to collaborate things such as the linen closet not being locked (safety violation) and guests going in there to get their own linens. Then, before they even sent me a bill for alleged damages, tried to charge my bank card. When the first (full) amount didn’t go through, they reduced it in increments of 25 or 50 until they finally got an amount to work. I forwarded my complaints and concerns to corporate, was given a case number, yet they STILL KEEP CALLING, trying to collect money from me. I have zero interest in speaking to any of them. Let’s talk next about the electrical issues. I had to change rooms because the circuits kept popping every time the microwave would turn on. The last time it happened, I smelled plastic burning. Then there was the incident of a clogged toilet that took 3 entire days to get to. After repeated requests for maintenance. I finally went down and asked for a plunger to do it myself and then suddenly there was a staff member to do it. The pool was closed more than open. The food was sometimes embarrassing to call food (dehydrated chicken jerky anyone?) There were cars that got broken into and drunk guests loudly fighting in the hallways. And not ONCE was I ever anything but polite and kind to the staff. And yet, even though they made a really good amount from insurance, even though our rooms were never cleaned, even though there were a ton of issues during our stay, they are greedily trying to take my money too. If you have to stay somewhere long term, please look at other options. This place is not up to what you would expect from Hilton.

早餐品種不多，但味道不錯，房間有兩個1·5m的牀，適合帶2小孩的家庭，房間早餐也是4份的，酒店位於一個商業區，周邊有餐飲，商店，影院，還有不怎麼好吃的中餐館，停車場比較大，停車免費。

整體表現還不錯吧，房間較大，設施齊全吧。不過位置稍偏，另外房間設施時間比較久，顯得有些舊，但還是挺乾淨的，工作人員態度好。

有些好,有些不好。雖然你有一個不錯的房間,有冰箱,微波爐,洗手檯,2-burner竈台,櫥櫃,但Woodspring沒有提供菜餚,沒有鍋,沒有餐具,沒有咖啡機,沒有吹風機,沒有熨斗。你得到的只是2條毛巾,2條肥皂,衛生紙,一小瓶洗髮水,牀單,毯子,和2個枕頭。(哦,等等,你也會得到2個塑料包裝的脆弱杯子)。你必須準備好爲自己的一切做好準備。最好的舊貨店是蘭辛的1020 S. Washington的St. Vincent De Paul。附近有雜貨店和購物中心可以吃東西。在加號方面,它位於一個美麗的地區&因爲酒店離滿很遠,所以很安靜。最讓人氣憤的是他們每天早上5:45左右重啓互聯網,這樣它就會關閉你所做的一切,如果你是早起者,你肯定會在早上6點之前把頭髮撕掉。性價比很好,所以可能還會住這裏。但如果他們春天漲價,算了。

很喜歡這個酒店，性價比很高，早餐非常豐富，美味，工作人員非常熱情，酒店設施整潔溫馨，多次入住本酒店了。唯一的也不算缺點就是離學校較遠，但生活非常非常方便，隔壁就是major超市，品類齊全。

設施齊全但是補交陳舊。包含早飯很方便，不用出去找，特別適合暫時沒有車的人。一層有游泳池，一般沒人用，是個擺設，周圍有位置，會有很多老美閑聊。

This is a very beautiful hotel to stay in. The hotel itself seems quite new and the rooms are very well appointed. Everything is very clean and fresh. It is a stylish hotel with nice paints and touches to the exterior and interior. The staff is very friendly and professional. Janice at the front desk was exceptional and very kind. I would highly recommend the courtyard downtown Lansing. One warning the surrounding area is a bit scetchy and maybe not so safe after hours but the hotel and lot seem quite secure.