那不勒斯酒店推介

We have been at Belllasera a couple of times in the past but this was our first visit after some years and also the first visit after their renovation. Overall nothing really changed that much. The suites are still perfectly clean and extremely well kept. Kudos to the great housekeeping team! Noticeably the renovation was carried out a little bit awkward. You will see that they changed some of the furniture and carpets but not entirely everything and not consistently in every room. Some rooms still have parts of the old carpet or older kitchen tops. Noticeably the rates have gone up significantly, therefore the hotel seemed empty during the week. Unfortunately we had to switch rooms twice (therefore we had the chance to see 3 different rooms and noticing the differences in the room renovation). The first room had some really loud noise coming from the HVAC unit next to the bedroom whereas the second room was very close to the kitchen vent outlet of their restaurant. Since I am a light sleeper and we wanted to spend our afternoons on the terrace it bothered us. Staff was apologetic and helpful and finally upgraded us from a 2 to a 3 bedroom unit. Not that we needed the space (with only 2 guests) but the gesture was greatly appreciated. The final suite was flawless and we enjoyed our 7 nights here.

Second time staying at the Naples Bay Resort but this was the first time in one of the cottages. Great location and only a 1 min walk to the main pool complex. We had a couple of issues with the cottage when we first got there but the resort had them all resolved within hours. The whole resort is beautiful and a short walk to 5th Avenue and Tin city. The pools and amenities are great, it was a self maintained cottage so no daily housekeeping as you would get with the hotel, if staying longer I’d like to have had housekeeping come at least once tho. The cottage was clean although attention to detail wasn’t there e.g. dust on top of pictures, bed frame etc… but generally was clean. It had everything we needed, they supply towels and toilet paper (a few) and a few other things like detergent. Kitchen was well stocked and had more utensils than we would ever use. Overall a great stay and we will be back.

我們在這家酒店度過了美好的五天假期。酒店很漂亮,房間和大堂都有鼓舞人心的藝術作品。房間佈局很好,燈光很棒,浴室對一對夫婦來說非常寬敞。房間有很多電器插座,用於許多設備,並且每天保持清潔。我們使用了健身房,有全新的設備。我們喜歡自助早餐,有很多食物選擇。最後,我想感謝Jose,Dylan和前台的其他工作人員,他們在我們入住期間非常樂於助人,友好。

This Resort is 5 star. The views and beach are spectacular, nothing better is Naples. Our room in the Beach House building was awesome. Very roomy, spectacular view of the beach, and completely updated. The staff on the property was very friendly. The front desk person who took care of us was Palak. She was awesome and everyday would greet me by my name. He service truly stood out. The general manager (Carlos Macias), sent us a handwritten welcome card to our room, which was a very nice detail we appreciated. 5 star resort and somewhere we will definitely visit again. Richard from Florida