諾福克酒店推介

We chose this Inn since we had never been to this part of Connecticut. The proximity to Xfinity Hall made it easy for us to attend a show. From the start, our experience was unusual. We arrived at 5:00 pm to an empty front desk area. We waited for quite a while before finding a number on the desk and calling it for assistance. We've traveled to many other Inns and B&Bs and have never experienced this type of welcoming. Typically, the front desk area is always staffed. Not so at the Blackberry. This set the tone for the rest of our stay. Whether it was looking for ice or an ice bucket, or, any of our other needs, it was a task to try and find someone to help. This is not indicative of a good customer experience. We stayed in room 2 in the main building. It faces the street and proved to be very noisy from the constant road traffic. Be sure to pack earplugs if you book this room. Upon arrival on a hot and humid day, we soon discovered that the room was not prepped for the weather. The AC was off and plenty of windows were open. It took quite a while to cool the room down. On a positive note, the morning breakfast was a saving grace. Prepared to order with plenty of options, it was truly worth eating at the Inn.

當我第一次研究我的生日週末時,我知道我想找到一些寧靜的東西,遠離家鄉(紐約市!),而且只有那種特殊的品質當然,我優先安排牀和早餐,就在那時我找到了莊園旅館。旅館老闆凱西不僅檢查了我的所有箱子(漂亮、家的感覺、寬敞、私人但仍然是私人的),而且超越一切,使我的生日成爲一種特殊的體驗。早上她給我做了特別的早餐,推薦了一些當地景點,總體來說感覺是一次獨一無二的體驗。我對這個地方簡直不能更開心。它感覺就像是踏入你最喜歡的英國鄉村小說中。另外,它離附近的一些地方很近,無論是在自然還是在鄰近的城市對於每個人來說,在一個安靜的週末,它都是一件小事。謝謝Kathy-10/10,會推薦給大家的!

我們以前住在白鹿,一直喜歡氛圍,房間和食物。然而這次太令人失望了。我們住在32房間,這是單獨小屋的較低級別的特大牀套房。房間本身很可愛。然而,我再也不會住在這裏了,從傍晚開始,然後在早上的第一件事,樓上房間裏的每一個腳步聲都能聽到,好像是一羣大象。我們終於打電話給前台,誰試圖幫忙,樓上客人不接電話時,工作人員就過來敲門,他們確實有孩子,一定是不斷運動,雖然客人否認了。他們可能沒有意識到,在這樣一個古老的建築中,下面的每一步都可以聽到,即使被告知,也不認爲嘗試和約束他們的孩子是合適的。雖然酒店工作人員表示道歉(晚上,當我在結賬時再次提到),但什麼也沒做。認識到客人行爲不受管理層控制,這些高層房間不應該允許年幼的孩子(除非添加某種隔音)。這些房間並不便宜,對於一個特殊的夜晚,我們非常失望。更新:Mgmt確實承認我們的次優體驗,並向我們退還了部分住宿,這是對他們質量的客棧的適當反應。