I was visiting family and decided to reserve a room at the Budget Inn. I was looking for a room that you could park in front of and just walk into the room instead of going through the hotel and hallway to get to the room. When I first stepped in, it seemed ok. As soon as I took my shoes off, that was a mistake. The floor did not feel clean. It was a ceramic floor. I immediately put my shoes back on. I went to sit down at the table and chair and accidently spilled some water on the floor. I got a hand towel to dry up the water. When I picked the towel up, I was horrified to see how black with dirt the side of towel that was touching the floor had gotten. It was disgusting for them to think that was clean. The next thing I found was a couple of roaches on the counter. When you see a couple - there is more you cannot see. The second night was the absolute worse About 4 in the a.m. I was rudely woke up with the people staying in the next room. They were yelling so loud I could just about clearly understand every word they said. They were also slamming doors. I called the front desk and they said they would go check on it. But I was not even offered an apology for it. I was then ready to go ahead and pack up the car and leave at that moment since I could not get back to sleep They should have given me a refund from this experience I will never go am back to the dump of a hotel. They need to shut it down and fix it up and change the whole staff from management to housekeeping.
My wife and I stayed here for the first time last week. We live an hour away and came to celebrate my birthday. The hotel is built next to the Black Warrior River in the newly renovated River Park area which is a short walk to many bars and restaurants. There is also ample parking. The property itself is modern and very clean.. The Front Desk staff were very friendly and helpful. Our room was 523, just a few doors from the Rooftop Bar. Our room was immaculate, very comfortable, and offered a nice view of the river. We visited the Rooftop Bar participated in a Rose’ wine tasting with a portion of the proceeds going to the local food bank. There we tasted some really good wines and had the pleasure of meeting the Hotel General Manager, Cassie, and the Assistant General Manager, Daniellie, who went out of there way to ensure we had a fantastic stay. Later that evening, we sat on the outside deck and enjoyed the nighttime view of the city. We will definitely return, making this hotel a regular for weekend getaways. Thanks again to Cassie, Daniellie, and the entire Hotel Indigo staff for a fantastic stay!
I was in town for the game, and I was very impressed with this hotel and the staff. Ample parking. There is a restaurant on top that doesn’t open until 2:00, but there are plenty of places to eat within walking distance. The staff informed guests of all transportation options available to and from the stadium. It is a mile and a half walk, which was my option. Universality Blvd is safe going there, but I did find myself being mindful of my surroundings coming back especially in an area where there weren’t many people around that late of night. If I return to Tuscaloosa, this will be my first option for hotel arrangements.