洛基山酒店推介

The hotel itself was pleasent. The front Desk Clerks and Management were accommodating. I stayed here 3 other times before, as for many years in the past for 2 overnight stays. Including this stay June 2024. This was the issue. The restaurant staff received a ton of money for preparing 2 meals during the stay. Breakfast and a fine prime rib or chicken dinner. It was the prime rib dinner that I didn't get a chance to enjoy due to the bkantent lie by the kitchen staff. From the Kitchen Manager to the cooks (they are not chefs), kept on telling me , they will prepare a certain dressing (French) due to allergies. After going in and explaining about the allergy 1 hour prior to meal, they the head cook, and manager that my request would be honored. Lie number #1. 30 min before meal time, it was stated, request was ”being worked on'. Lie #2. Wait staff notified and bought it to the kitchen, 'it will be right out with the bread, Lie #3. Meal time, no dressing. Wait staff came out, ”the cooks will not make it for you, it's not required for them to do that”. After 1 hour to inform the kitchen staff, now it's a flat NO. The kitchen staff received a visit. One Lie after another. They still are lying about my simple request. Not honoring a request is one issue, lying and stringing a customer along, for over an hour, is another. I was now banned from returning to my table even to have an expensive meal that was prepaid for. Frustrations level grew high. One lie after another. NO meal that whole evening and NO Integrity within the kitchen Staff. This is pathetic. A simple request due to allergies, for a function, as I am a disabled combat veteran. Only to have'd paid for a meal, I couldn't have due to the false pretenses and the lack of caring to a paying customer. This deserves better treatment to a 22 year disabled Naval Veteran.

We had an awful stay at this hotel last night. Here’s why. We arrived at 3:30 to check in. As we did they said I had reserved two rooms. I did not. A call to the Bonvoy elite desk took care of that. At check in we were told to enjoy our completely renovated room. Entered room 324 and put my backpack on the kitchen table almost fell over. Completely wobbly legs and unusable. We chose this hotel based on its proximity to the cemetery we had to go to today for a family funeral. As a lifetime Titanium Elite, they recognized us by putting us in a room facing a very busy intersection with18 wheelers going by ever minute or two all night. Hardly any sleep was possible. The room had no soundproofing and we could also hear and feel every step taken by the occupant in the room above us. Then came this morning’s breakfast. The buffet had one English muffin and some prepackaged sweet rolls. The hot breakfast had two chafing trays.one had about 4 spoonfuls of dried out scrambled eggs and a few slices of bacon. The second had three unidentifiable packaged egg preparations f some sort. The fruit choices were a few red delicious apples. Thankfully there was a repast after the funeral. I’ve spent over1,000 nights in Marriot properties and this was the worst one ever. If you want sleep and a basic breakfast please look elsewhere.

在過去的18個月裏,我在這裏多次(10+)在這個過程中花費了數千美元。我處於一個很好的位置,可以提供評論。好 - 就像HIEX的...位置的95%。就在91附近。步行距離內有很多餐館。女士往往在前台/早餐上工作早晨總是超級友好。工作人員總的來說很友好,乾淨整潔。WI-FI從來沒有問題,它總是很好,可靠。不好-像HIEX的...牆95%都是紙薄的,你聽到了一切。早餐典型的這個連鎖,沒什麼可寫回家的。小早餐廳。只有一部電梯,大部分由客房部工作人員8am-1pm佔用。走廊裏一股****的強烈氣味。出口門總是開着(對安全來說不是很好)。醜陋 - 我目睹了至少3次停車場的汽車被闖入。在我最近的訪問中,10輛汽車(是的, TEN !)窗戶被砸碎。現在這不是酒店本身的錯,歸咎於當地的渣渣,但停車場燈光昏暗,沒有中央電視台。也許是時候安裝一些更好的照明和攝像頭?這是我在哈特福德地區工作的去酒店,但看到所有的車窗後砸爛了,我a)很高興我的車倖免,b)爲所有那些日子被毀了的人感到抱歉,c)從現在開始看其他地方的其他酒店。羞恥

Idelis was extremely courteous and professional she help find the perfect room for me will stay again everything close around food Walmart every close to buy housekeepers very help ful no complaints thank you Idelis hope see u again when I come back I would like the. coner rooms next time I come

El desayuno fue muy bueno y viene incluido. Muy bien ubicado.

非常好的酒店，前台服務人員非常友好，位置方便，交通便利，對麪是大超市，隔壁是租車公司和ruth牛排餐館。還有2個大的槍店在隔壁。下次還會入住。