謝洛維爾酒店推介

我親眼目睹了在舍勒維爾印第安的斯泰爾布里奇酒店管理層的一場聚會,讓10-15人大吵大鬧。一個黑人客人在城裏有房間,經常光顧酒店,問某人她能不能讓客人在酒店的劇場房間看電影。今天之前有人允許她。現在這位女士讓客人靜靜地在房間裏等着大家從洗手間出來開始電影。當mgmt要求人們離開時,沒有食物,沒有談話,什麼的。客人低聲懇求mgmt,但mgmt的聲音大得讓客人什麼都聽得到,以至於讓客人面前的女人難堪。沒有人大喊大叫,也沒有給他們帶來麻煩。所以,我不明白他們爲什麼要報警。這個故事的問題是,酒店認爲客人在開派對。他們正要到電影廳看電影。客人目睹了高加索家庭在感恩節前後在同一家酒店舉行預訂派對,會提供食物和所有東西。這就是爲什麼客人問她是否可以在以後使用這個空間的原因。那麼,一個酒店如何在某一天(當它不是政策時)允許爲實際的聚會保留空間,但不允許客人在第二天使用劇院房間看電影?本來應該是一個很好的友誼時光,但轉變成了別的東西。黑客人退房,結果也退房了,誰要爲歧視和虐待付費?非常傷心的見證....聖誕快樂!

This weekend I traveled with my two daughters (ages 17 and 28) and my granddaughter (18 months). Overall we had a great experience. We have stayed here two other times and were planning on setting up a group block for a competition in June. At approx 6:30am on Sun 4/7 I requested a late checkout. Our schedule for the entire weekend was crazy as we were in town forna competition. My daughter was scheduled for a 7:30 am event that day, and we had just gotten back from the previous evening's events after 1:00 am. We had very little time to sleep, let alone pack. I told the gentleman at the desk we should be able to be out between 12-1pm. We returned to the hotel at 12:24pm. I told my girls, ”let's get packed right away and check out!” A housekeeper who looked to be about the age of my older daughter (maybe late 20's?) was at our door and said ”This is my last room, Y'ALL NEED TO GET OUT.” I tried to explain to her about the late check out. She angrily interrupted me, looking at her watch and said ”Late check out is 11:30. Y'all need to get out.” My two daughters (ages 17 and 28) and my granddaughter (18 months) and I all went into the room and hurriedly packed our stuff. It took 10 minutes. 5 minutes in, the same girl from housekeeping then started POUNDING on the door. My daughter opened the door long enough to say ”5 minutes.” As she closed the door, the housekeeping associate was saying a bunch of things about us to her co-workers. I was embarrassed. I was shook up. I felt nervous even leaving the room with the hostility that was coming from her. I was shaking when I got to the front desk. I told the person at the desk what happened. She apologized but didn't say much else. Someone else walked by and asked what was going on so I relayed the entire story all over again. Finally, as I was about to break down into tears, I said ”in all my time traveling, I've never been treated like this. We will never stay here again.” And we left.

This is our go-to motel when staying in Northwest Indiana. Welcoming lobby area where everything is spotless and tidy. Halls and vending areas were well maintained. Our room was very clean and refreshed daily during our week stay. A/C unit was one of the quietest we've experience in a long time. No grumbling and rumbling every time it turned on. Room lighting was good, towel and linens were more than nice, very good mattress and room seating. No complaints at all. Front desk was always friendly and helpful. Whenever we saw staff at the desk they always took time to smile and say hello. Jay took care of us at check-in and was extremely kind and outgoing, a great personality for this position. We met Tina taking care of the breakfast area and had a nice conversation with her, very personable. Breakfast always included hot items like eggs and sausage/bacon as well as a waffle maker. Plenty of fruit, cereal, yogurts, muffins and always presented well. Area is kept spotless. After driving 10 hours to get home to GA, my wife realized she left her prized make-up mirror behind in our room. She contacted Ash the next day who quickly confirmed the oversight on our part and was more than happy to box up the item and send it to our home. So extremely kind! I may be missing a few names (David and Kendall? and others) but everyone was so nice. This motel may not a fancy pool but it has everything one needs for a comfortable stay, the most important to us is being a kind, friendly staff, clean, comfortable accommodations and a nice breakfast to start the day. It's in a great area for restaurants and shopping, pretty much anything you need. Well lit parking area, always a safe feeling. Will stay here again in the future, high recommend you give them a try.

酒店很乾淨,員工友好,牀很舒服...枕頭就像雲一樣!我們經常旅行,我通常住在漢普頓客棧,我對這家酒店及其員工印象深刻和滿意。任何住宿都包含最好的早餐。我得說...我希望我早點住在這裏!這個挑剔的旅行者強烈推薦我。