阿普蘭酒店推介

From the beginning of the stay to the end, we were in complete dissatisfaction with the way we were treated. We were encouraged by the great reviews on Google and on hotels.com of this location, but unfortunately do not believe what everyone says. Don’t be fooled! After we checked into our hotel we went to get food. After we got food and returned back to our hotel, we noticed that there were blood stains on our bed sheets and comforter, upon looking closely. We were obviously disgusted by this and did not want to use the bedding if it had blood in it, so we called the front desk at that time. The lady at the front desk said that she is very sorry and that she cannot have a maid replace the sheets because there were no maids at that time.Then I asked for a new set of sheets and bedding so that I could replace it myself. The lady said that she will send over the bed sheets as soon as possible. A guy who looks like a new hire by the name of “Colby, Colvy, or Toby” (one of those names, the hotel staff declined to confirm which one), arrived at our hotel room in about 10 or 15 minutes. With an attitude from when we opened our door to greet him, he gave us just the bare set of inner sheets. Upon receiving the sheets, I asked, “Could we get a comforter?”. He responded back saying, “you didn't ask for a comforter, I am giving you bed sheets.” I said back to him, “we need a comforter because the bloody bed sheets touched the comforter hence we would need all new bedding.” With extreme disrespect and rudeness, he said he will go get it. When he returned with the comforter in hand I had the old sheets that had blood on it, all wrapped up. Then he gives me the comforter. I asked him “what do you want me to do with the bloody bed sheets”, and he said “I don't know what you want me to do with it. It's not my job. You know, I am doing you a favor by bringing you these things right now, this isn't even my job, I work at the front desk.” Obviously I was very upset at this and I found this to be extremely unprofessional as the hotel had blood on the sheets, and they should do anything to fix it and to make sure that we are happy. Obviously in this case this employee did not care. When I replied back saying “that this is a problem that needs to be fixed and whoever's working at the hotel needs to be able to help me and not be rude to me, I was replied back with a statement that I would be kicked out for being too disrespectful. Along with this, this individual decided to curse at me and once he started cursing at me, with fear of safety because my girlfriend was also in the bedroom I closed the door and locked it. Despite me closing the door and locking it, this man continued to curse me out and it seems like he almost wanted to fight me saying “F*ck this and f*ck that, come on man, it's like that?!” Then I give a call to the front desk and the same lady answers again, I explain the whole situation and she apologizes. She confirms to me that compensation will be gi

Check And what's the problem because the points department was closed? And you can only use your points through them. I had to pay for my first night. Points should be available 247 to use. The guy at the front desk was very nice. Even saw what a house of letter hard dealing with trying to use my points.

Very friendly staff , rooms are very clean and well maintained . And great prices !! I enjoyed my stay here and I would definitely recommend this place to my family members and friends as well !! Thank you

我出差旅行。之前曾入住過這家Days Inn,發現這是最有價值的,交通便利,非公路旅行方便(LA隨機關閉高速公路)。所以總是計劃其他路線。

我入住了這家酒店,房間很髒,垃圾堆積如山,看起來像垃圾填埋場,後面的自行車壞了,牆上到處都是塗鴉,房間的門很脆弱。我檢查了,那個人沒有說任何英語,所以他打電話給我認爲是主人的人。(我使用翻譯沒有任何問題,這不是問題)。我的問題是他把我的身份證扔回托盤裏好像我在那裏不方便,然後...我去把物品從車上搬到酒店,我決定去拿點吃的我走了,走了大約30分鐘然後回來發現一卡鑰匙從門縫裏掉出來,當我打開門時,有人試圖闖入我的門。所以我現在感覺不安全。我去辦公室找那個傢伙給翻譯的傢伙打電話,他開始跟我爭論怎麼不可能有人試圖闖入,我說...好事情發生了,到這個時候感覺不好...感覺不安全。他說,我可以把你搬到另一個房間。(物業上有10個房間,它們都是一樣的,正面,所以這不會幫助我)。他和我爭論了更多,最終我放棄了,打電話給******,告訴他們發生了什麼事。我告訴******我願意支付1晚自從我入住,但我想要在其他兩個晚上退款。他們發出退款。不用說,這是我見過或住過的最不安全和最差的酒店。更清晰!

Great spot, the desk section in my single bed room was a nice surprise.. so much better than trying to do work sitting on a bed ❤️ Laura was great too, very nice and helpful! I think I may be done with regular motels, this one especially feels nice compared to other brands or individual owners. Thank you!

工作人員彬彬有禮,樂於助人,耐心。如果你需要一個房間,強烈推薦這個地方

Whenever I do a hotel search and a decent, independent inn appears in the search results, I'm always tempted to consider it. The latest was the Ontario Airport Inn. Looking at the hotel's pictures, options, amenities, and noticing a decent rate even for a Saturday night, I went ahead and booked it. Upon pulling up for arrival at most hotels of similar size, I normally drive directly to a visible parking spot, park the car for the night, and walk back to the lobby to check in since my luggage usually consists of a carry-on backpack. However, at the Ontario Inn, I noticed something different right away: Registered Guest Parking only in the lot...and this suburban inn enforces it. Ahead of the entrance driveway into the lobby, the hotel has a lift gate barrier that goes into the guest parking area. Either an on-site security guard or an active room key card opens this gate. That means those arriving to check in park in the front first. Not a big deal for me, but worth mentioning for those who follow my routine. When I did pull up, the guard was very friendly about this policy, and he pointed me toward the arrivals parking area in front of the lobby for check in. When I got out, I glanced around and took note of the mature landscaping that was very well maintained. Check-in went smoothly and the hotel does place an incidentals deposit hold of $50 on the credit card used. The lobby also took my car's license plate number which showed to me that this place certainly enforced the Guest Parking Only policy considering that the parking lot had both a guard and a physical barrier. The look-and-feel of the property resembles early 80's luxury hospitality coupled with today's technology. The hotels appearance looked dated at first, but the maintenance and upkeep preserve the pastime glory. The grassy center courtyard and pool area combined with the numerous palm trees gives this hotel a little taste of a resort destination feel without the resort fee. I didn't have a chance to jump into the pool as I arrived after hours and had to check out early the next morning, but this would be something I would want to experience on a future visit. When going through the interior of the lobby and common areas, I felt like I literally traveled back to the 80's; most of the interior furnishing and colors mimic those pastimes with popcorn ceilings, traditional room furniture, and even an elevator with fairly recent modernized buttons, sensors and indicators but with a carpeted interior that was more common back then. All this was combined the the technology of today: A flat screen TV and Wi-Fi. This hotel had two ”classes” of rooms: Deluxe and Executive. Both are essentially the same with the latter being only a few extra dollars more but with one key difference: Guests access Deluxe Rooms from the outside similar to a motel. Executive Rooms are accessed via an interior hallway--more of a traditional 'hotel' environment. I booked an Executive Room. Despite being

住了28天零投訴..工作人員很棒Sabrina很棒我會再住一次。房間有點過時但很乾淨。交流效果很好,我不得不把它打開,因爲最低的設置你可以凍結..哈哈,這是加州的一個加分