訪訪客Expect a friendly welcome from the reception team at checkin that sets the tone for the rest of the stay. Exceptional service in the restaurants was the order of the stay. Rooms are comfortable and clean and the facilities provided much needed downtime to refresh both body and mind.
訪訪客The reception desk was hardly manned and would struggle to get hold of anyone on the phone ( even when I was calling from my room). My bed cover was not clean, it had dirty stains on it including tiny blood stains on top. The room and the bed were lovely and spacious but the shower door wouldn’t close completely and caused a lot of water spillage on the floor. During load shedding, the lights would go off and the hotel staff would take long to switch on the generator ; long enough to cause a panic attack! which was unacceptable as they should follow the load shedding timetable and always be on standby and make sure that the generator kicks in as soon as the lights go off.