Not impressed prob worst one I have stayed in a long period of hotel stays as well equip not working on arrivals in suite rooms? This is so unacceptable maintenance man did inspect really another room should have been offered. Just disappointed for a 250/ night room and being a diamond member.
翻譯
212admin
入住日期 2024年1月
商務旅客
6.0/10
發佈於 2024年2月23日
The front desk staff was rude and unhelpful upon check in and also check out. This was a business trip for one of my employees who had a signed authorization on file to charge meals to the room, and they refused to even look it up, making him pay out of pocket.
翻譯
來自住宿之回應: Dear Guest, Thank you for your recent stay at our Ramada Clairmont. Thank you for taking the time to tell us about your experience at Ramada by Wyndham Clairmont/Grande Prairie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we didn't meet your expectations. Please feel to contact me directly if you have any further feedback regarding your overall experience and check-in specifically. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,
gogy25
入住日期 2023年10月
商務旅客
4.0/10
發佈於 2023年11月9日
Dirty room, room service incomplete, front desk people no solution nor resolution for your issues. Breakfast options are very insulting for long stay customers. It is just not worth it the money they charge, even when company pays for you!
翻譯
訪客
入住日期 2022年12月
商務旅客
10/10
傑出
發佈於 2023年1月31日
Stay at Ramada was very good with the restaurant down stairs, very clean rooms and helpful service. Also a garage for all the little things that I needed. My only concern was that driving for a living I like to be able to get to a grocery store once in awhile, and driving a Semi was unable to get to one, but that was the only thing.
翻譯
訪客
入住日期 2022年12月
商務旅客
4.0/10
發佈於 2023年1月31日
After years of staying here the appearance is dwindling, parking lot is in shambles. Beds are way too outdated and continental breakfast is in the restaurant and not as convenient for the working man to just grab a plate of food.
翻譯
來自住宿之回應: Dear tuckerpelletier Thanks for providing us with some feedback, it is always welcome and appreciated. I am happy to let you know that we have parking lot work being done this summer and all of our box springs and mattresses were just replaced in the spring of last year with new Simmons Beauty Rest sets. For breakfast, if you are looking for something quick to go you do have the option of getting something from the attached convenience store if the full hot plated breakfast in the restaurant doesn't work for you. Thank you for staying with us, and I sincerely hope you will have the opportunity to come see our parking lot repairs later this year! Best Regards
訪客
入住日期 2022年12月
商務旅客
8.0/10
很好
發佈於 2023年1月31日
I wish there was a variety of restaurants to choose from but in this case it’s easier to have downloaded SkipTheDishes and order from there other than that the quality of service that they have provided sufficient, Thank you.
翻譯
來自住宿之回應: Dear sparksjohn1 Thank you for taking the time to submit a review regarding your recent stay with us. Unfortunately there is indeed not a lot of restaurants near by, but Skip is certainly a great route to go! Glad to see that you enjoyed your stay otherwise, look forward to seeing you again next crew change! Best Regards