We stayed here for 2 nights following a fun but exhausting Disney World Trip. This was JUST what I needed after 5 days of walking around Disney! We booked two rooms for our family of 5. We had a ”in-land”/city view, which was beautiful in it's own. I dare say there is no bad view at this hotel! The beds were some of the most comfortable I have ever slept in, at a Hampton Inn! Breakfast was good & simple each morning. As a diamond member, they waived my parking fee which was a nice, pleasant surprise as we did park on-site. We loved walking out the door and having our own private beach. Although it was a small area, it was private so it was nice. We stayed at the beach all day, and the water was warm & inviting. We had two manatees swim up to us one day, and it was really amazing! The fee for two lounge chairs & an umbrella was $20 per day, which wasn't bad considering you had it ALL day long. The sun was really hot, so we mainly used it for storing our drinks, towels, clothes, etc. It was worth the cost for some shade here and there. The pool area was nice as well to use after the beach and the water was equally as warm. We went to the bar in the evenings to have a cocktail and the waiters were friendly, and the wine selection was good. It was a nice outside area to have a cocktail. Everything here was very well thought out you can tell. The staff were nice and the property is VERY well taken care of for a beachfront property. I know how run-down beachfront properties can get with families that put a lot of wear and tear on rooms and public spaces, however this property is extremely clean & well taken care of! I will absolutely stay here in the future- it was a great first trip to Clearwater beach!
若想要遊覽克利爾沃特海灘,砂之鑰喜來登度假酒店將會是一個不錯的的住宿之選。附近很多景點,包括Sand Key Park和Bay Park On Sand Key都離酒店不遠。酒店坐落於Pier 60 Park邊,附近還有很多景點包括清水灣海灘和Sunsets At Pier 60。所有極具特色的客房都配備有空調,讓您感受到更加貼心細緻的入住體驗。浴室內提供吹風機,讓您感受到賓至如歸的享受。可以去酒店咖啡廳,舒適的環境,可供您休憩放鬆。如果您喜歡安靜的用餐,酒店可以提供房間送餐服務。若是覺得酒店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Shephard's Ocean Flame品嚐下一流的推薦美食oysters,Clear Sky Cafe(Clear Sky Cafe)(美國菜)和Cristino's Coal Oven Pizza(披薩)是另外兩處不錯之選。健身室讓閑暇時間更加充實,按摩室讓悠閑時光更加完美。酒店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裏的原因。酒店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
NNormal_DJO2024.09.16
Really enjoyed our stay here recently. The housekeeping service in particular was outstanding. Also impressed with the friendliness of any employee with whom we crossed paths Room was comfortable and you can’t beat the location. Easy walking distance to shops and nearby restaurants, if you want to venture out for dining. Between the pool and the beach, it really has all you need for a few days of relaxation. Only negative during our stay was that the workout room was closed. I can imagine it gets pretty crowded during peak season, but on off times, it is a great choice. I would definitely return.
We checked in and things seemed to go well. We dropped our things in the room, went out for the day, and then came back to go to bed. I went to pull the covers down and smelled urine. I thought the top blanket must have something on it, so I pulled it off. Then I got into bed which I was sharing with my daughter and smelled urine again. I asked her if she could smell it and she said a little bit. I questioned if it was their blanket, stuck my nose to the blanket, and oh my God, it was so bad we dove off the bed. I called down to the front desk and they sent someone up in gloves to check the whole mattress and bed. I told him he needed to smell it, and finally, he did. Let out some choice words and left to tell the downstairs manager. He told me they were moving us immediately, extremely apologetic, and the manager when he came in in the morning was comping our room for the week. Just not the resort fee. They said this has never happened and how awful they felt. I thanked them for handling it so professionally. However, our toilet stopped working in the second room and I was never able to get maintenance to take a look at it. I did not want to be naggy since our room was already free, so I didn't get annoying. When I went to check out, the front desk people looked like deer in headlights, claimed they had no idea what happened, refused to comp the room as promised, and were completely unapologetic. Acted like they had no idea where the manager was. Who the night staff could have been, who the manager on call was the night it happened. Just completely unprofessional. I was shocked. I was a front desk supervisor for many years at a Hilton. I know how things get done, and this was not how. You know who your management was, you know who was on the night before. For them to act like they didn't know anything about anything was ridiculous. Stick to brand name hotels - this level of service is unacceptable. They are not about service one bit. Guess they are hard up for $1300 over appropriately handling a guests that laid in a bed with urine on it. I held out on my reviews to give them a chance to handle their business correctly, but I still have no credit.