凱悦麗晶清水灣度假村

酒店很棒，地理位置優越，是家庭度假的理想選擇！

我們的房間比預期的要大。工作人員非常友好。有些裝潢有些過時了。泳池水很冷。總的來說，我們住得很愉快！

One word to describe it all excellent

The hotel offers multiple unique options and advantages- location, the option for great apartment with 2 bedrooms, kitchen, ocean view really stood out, not available with many other hotels. Great breakfast. Nice and helpful staff, including the staff for rooms cleaning and restocking the amenities. Prompt and thoughtful help with solving any unexpected technical room issue, thanks to engineering department. Not cheap, but definitely a great experience. Hot tube on the 16th floor, a very relaxing of moment of day or evening, no matter cold or warm weather. Could be bigger or adding more hot tubes though, as it is very popular! Great Spa experience. I definitely will go back, and strongly recommend it.

Upon arrival we were notified that our room had to be changed because they overbooked. We had book a king bed because my husband is very tall and long and needs room to stretch. We needed up in two queens which meant we slept in separate beds. The lady checking us in said that it had a better view but we were in a corner and could barely see the ocean. Upon entering our room we noticed the recycle bin had not been change. One of the beds had imperfections, we think there was a broken piece under it. We ordered three drinks from the bar and the charges to our room were $92.80. Oh, and the hot water wasn’t very hot and the heater didn’t start working until after midnight. We paid a lot for our stay at this hotel and honestly were very disappointed. I’m not usually one to write these kind of reviews but my goodness.