沙珍珠度假村私人海灘

stayed at the sand pearl July 10-14th ] and was shocked by the complete lack of accountability after my daughters Louis Vuitton went missing from my room. Despite reporting the incident immediately after noticing it was gone, and clearly identifying the time frame and location where it was last seen (inside the hotel room), the hotel did nothing to assist in recovering it or offer any compensation. The response from management was dismissive. They claimed no responsibility, offered no support beyond a generic apology. requested him to review cameras but was told there is no cameras. This wasn’t a misplaced item — it was taken. I feel like he didn’t take me seriously. I’ve stayed in many hotels around the world, and this experience was a first — and hopefully the last. If you’re traveling with valuables, think twice before booking here. A locked door and trust in staff should mean safety not risk. Expensive lesson learned.

Staff made us feel like Rock Stars! First class hotel! From the front desk to the maid service, the staff were incredibly accommodating - they made us feel like rock stars. The restaurants served great food, the lounge/bar was fun with live music most nights, the location was fantastic, the hotel was exceptionally clean, I can't say enough about this hotel. It's a little pricey, but well worth it. We decided to plan a trip there next year!

Beautifully renovated. Friendly service. Nice pool area with ledges to half sit in the water. One bedroom worth the upgrade. Kitchen stocked with basic utensils and has stove oven mic full fridge. Needs a coffee maker (not just keurig) and baking sheets, colander and good knives. I would stay here again but they need to fix the following: bathroom locks broken, the three elevators were extremely slow or broken for the duration of our trip. Broken balcony chair. No hot water in the shower during busy times.

The decor of the hotel, grounds and rooms was beautiful and clean. All hotel staff were helpful and friendly. Found out towards the end of the stay that we were able to use hotel transportation to get to dinner, etc. That was wonderful, but wish we were told from the beginning.

We were given the wrong information regarding the room we booked 6 months ago and we ended up getting a room on a bad side looking over the roof of their restaurant with all kind of noise from ac units and exhaust they have on top and their manager was super unprofessional telling me I can not kick someone out of his room for you for a moment I felt I am talking to a child who will ever think about that . Be careful they play nice u til you book with them and then they told me ******* does not have the good rooms and ******* customer service did not offer any help

Rooms were clean and spacious! Beds were comfy! Checkin was smoothe and everyone at the hotel was amazing! Staff was always kind and helpful. Wait staff at the beach was fast and friendly. First time we have stayed at this hotel and we have been to Clearwater quite a bit and we will now be forever guests here! Absolutely LOVED this place!!!

Das Hotel war sehr schön die Leute super freundlich die Lage perfekt. Der Strand ist ein Traum mit puderartiger weissen Sand. Die Sonnenschirme sind zwar nicht inklusive was ich nicht ganz verstehe. Das Meer ist sehr sauber sehr warm und man sieht bis nach unten. Das Frühstücksbuffet

Was ok.. for the price not sure it’s worth it. Elevators weren’t all working, outside pool bathroom was gross, coffee machine in the room was horrible even after getting a new one