克里夫蘭商業區希爾頓花園酒店的評價

The staff friendly, helpful, and knowledgeable. It was a nice view of the city. The baseball stadium was right across the street as well.

專門去看騎士隊的比賽，這個酒店最大優點就是離球場近，車子停在酒店，走路過去幾分鐘。這裏去搖滾名人堂也不遠。酒店設施一般，稍微老一點，也可以接受，停車方便，周邊商業不多。服務一般，服務員似乎業務不熟悉，給我多扣款，不過攜程是很負責，聯繫後退款了。總體感覺，看籃球住這裏還是很不錯。

野球場まで徒歩5分以内で便利。部屋も快適。残念ながら受付の女性スタッフの対応が悪い。3時55分に着いても部屋はまだ準備的でなくて何時に入室可能かも不明と言われる。やっと手続きできたら、一部屋の予約なのになぜか二部屋の予約と勘違いされる。部屋の前にたどり着いたらルームキーの不具合で再度受付に戻りやり直し。コーヒーメーカーの中に前の人が使ったコーヒーが残っている。部屋も場所も快適だがサービス面はよくない。野球場までのアクセスにこだわらない人は他のホテルのほうがいいと思います。

The staff was incredibly kind and helpful — when I arrived soaking wet from the rain, they immediately gave me a towel and offered me free water, which was such a thoughtful gesture. My room was spacious and the bed was comfortable, making it easy to relax after a long day. I truly appreciated the warm and attentive service.

同一天晚上，我們的車和其他 5 輛汽車一起被盜，而飯店沒有對我們支付的停車費進行任何補償。儘管安裝了攝影機和停車保安，保安人員還是可以清楚地看到停車場，當大家早上醒來發現我們的車被毀壞時，保安人員卻不見了。我們來自加拿大，因此我們需要在雨中開很長的車，而且沒有車窗。我們支付了 300 美元，這是該地區窗戶的最低價。除非您想讓您的汽車被盜，否則不建議您住在這裡，但如果您沒有車，那麼住宿也還不錯，正是您對希爾頓酒店的期望。

Good location ,Hotel seemed in a good shape ,clea lines was lacking, either cleaned in a rush .Our washroom floor was not mopped u can tell by bath mat turned black as we wiped the water spill from shower. Emptied the washropm garbage bin and handful of hair in garbage bin.The beds were comfy and clean.The staff were friendly especially the food/catering side.The parking attendant on the other hand was very rude.He sat there on his phone while we struggled to get access into parking lot although we had pre paid for parking. .He seemed annoyed when we asked for help.Not sure what he he is there for .Turned out it was their scanner issue. Parking is extra 20 dollars a night and breakfast buffet was 18 dollars for adult and $ 6 or 8 for kids under 12 .

因為距離市中心較遠，所以很便宜。 前台工作人員也不太友善。 我建議去市中心的飯店。

Clean room. Nice bar and restaurant with excellent service.

車で行ってもないのに、駐車場代が請求されてましたが、すぐに対応していただきました。対応は良かったです。

位置靠近市中心

Qualité prix pour une nuit ou deux parfait

房間5天都沒人打掃，哪怕是和前台説過需要打掃

可以住一晚，地理位置優越，停車方便

We like this hotel